#FactCheck-Fake X Account Falsely Poses as India’s Ministry of External Affairs

Executive Summary:

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A viral social media video falsely claims that Meta AI reads all WhatsApp group and individual chats by default, and that enabling “Advanced Chat Privacy” can stop this. On performing  reverse image search we found a blog post of WhatsApp which was posted in the month of April 2025 which claims that all personal and group chats remain protected with end to end (E2E) encryption, accessible only to the sender and recipient. Meta AI can interact only with messages explicitly sent to it or tagged with @MetaAI. The “Advanced Chat Privacy” feature is designed to prevent external sharing of chats, not to restrict Meta AI access. Therefore, the viral claim is misleading and factually incorrect, aimed at creating unnecessary fear among users.

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Claim:

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A viral social media video [archived link] alleges that Meta AI is actively accessing private conversations on WhatsApp, including both group and individual chats, due to the current default settings. The video further claims that users can safeguard their privacy by enabling the “Advanced Chat Privacy” feature, which purportedly prevents such access.

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Fact Check:

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Upon doing reverse image search from the keyframe of the viral video, we found a WhatsApp blog post from April 2025 that explains new privacy features to help users control their chats and data. It states that Meta AI can only see messages directly sent to it or tagged with @Meta AI. All personal and group chats are secured with end-to-end encryption, so only the sender and receiver can read them. The "Advanced Chat Privacy" setting helps stop chats from being shared outside WhatsApp, like blocking exports or auto-downloads, but it doesn’t affect Meta AI since it’s already blocked from reading chats. This shows the viral claim is false and meant to confuse people.

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Conclusion: 

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The claim that Meta AI is reading WhatsApp Group Chats and that enabling the "Advance Chat Privacy" setting can prevent this is false and misleading. WhatsApp has officially confirmed that Meta AI only accesses messages explicitly shared with it, and all chats remain protected by end-to-end encryption, ensuring privacy. The "Advanced Chat Privacy" setting does not relate to Meta AI access, as it is already restricted by default.

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• Claim: Viral social media video claims that WhatsApp Group Chats are being read by Meta AI due to current settings, and enabling the "Advance Chat Privacy" setting can prevent this.
• Claimed On: Social Media
• Fact Check: False and Misleading

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Introduction

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The use of AI in content production, especially images and videos, is changing the foundations of evidence. AI-generated videos and images can mirror a person’s facial features, voice, or actions with a level of fidelity to which the average individual may not be able to distinguish real from fake. The ability to provide creative solutions is indeed a beneficial aspect of this technology. However, its misuse has been rapidly escalating over recent years. This creates threats to privacy and dignity, and facilitates the creation of dis/misinformation. Its real-world consequences are the manipulation of elections, national security threats, and the erosion of trust in society. 

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Why India Needs Deepfake Regulation

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Deepfake regulation is urgently needed in India, evidenced by the recent Rashmika Mandanna incident, where a hoax deepfake of an actress created a scandal throughout the country. This was the first time that an individual's image was superimposed on the body of another woman in a viral deepfake video that fooled many viewers and created outrage among those who were deceived by the video. The incident even led to law enforcement agencies issuing warnings to the public about the dangers of manipulated media.

This was not an isolated incident; many influencers, actors, leaders and common people have fallen victim to deepfake pornography, deepfake speech scams, defraudations, and other malicious uses of deepfake technology. The rapid proliferation of deepfake technology is outpacing any efforts by lawmakers to regulate its widespread use. In this regard, a Private Member’s Bill was introduced in the Lok Sabha in its Winter Session. This proposal was presented to the Lok Sabha as an individual MP's Private Member's Bill. Even though these have had a low rate of success in being passed into law historically, they do provide an opportunity for the government to take notice of and respond to emerging issues. In fact, Private Member's Bills have been the catalyst for government action on many important matters and have also provided an avenue for parliamentary discussion and future policy creation. The introduction of this Bill demonstrates the importance of addressing the public concern surrounding digital impersonation and demonstrates that the Parliament acknowledges digital deepfakes to be a significant concern and, therefore, in need of a legislative framework to combat them.

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Key Features Proposed by the New Deepfake Regulation Bill

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The proposed legislation aims to create a strong legal structure around the creation, distribution and use of deepfake content in India. Its five core proposals  are: 

1. Prior Consent Requirement: individuals must give their written approval before producing or distributing deepfake media, including digital representations of themselves, as well as their faces, images, likenesses and voices. This aims to protect women, celebrities, minors, and everyday citizens against the use of their identities with the intent to harm them or their reputations or to harass them through the production of deepfakes.

2. Penalties for Malicious Deepfakes: Serious criminal consequences should be placed for creating or sharing deepfake media, particularly when it is intended to cause harm (defame, harass, impersonate, deceive or manipulate another person). The Bill also addresses financially fraudulent use of deepfakes, political misinformation, interfering with elections and other types of explicit AI-generated media. 

3. Establishment of a Deepfake Task Force: To look at the potential impact of deepfakes on national security, elections and public order, as well as on public safety and privacy. This group will work with academic institutions, AI research labs and technology companies to create advanced tools for the detection of deepfakes and establish best practices for the safe and responsible use of generative AI. 

4. Creation of a Deepfake Detection and Awareness Fund: To assist with the development of tools for detecting deepfakes, increasing the capacity of law enforcement agencies to investigate cybercrime, promoting public awareness of deepfakes through national campaigns, and funding research on artificial intelligence safety and misinformation.

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How Other Countries Are Handling Deepfakes

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1. United States
Many States in the United States, including California and Texas, have enacted laws to prohibit the use of politically deceptive deepfakes during elections. Additionally, the Federal Government is currently developing regulations requiring that AI-generated content be clearly labelled. Social Media Platforms are also being encouraged to implement a requirement for users to disclose deepfakes.

2. United Kingdom
In the United Kingdom, it is illegal to create or distribute intimate deepfake images without consent; violators face jail time. The Online Safety Act emphasises the accountability of digital media providers by requiring them to identify, eliminate, and avert harmful synthetic content, which makes their role in curating safe environments all the more important.

3. European Union:
The EU has enacted the EU AI Act, which governs the use of deepfakes by requiring an explicit label to be affixed to any AI-generated content. The absence of a label would subject an offending party to potentially severe regulatory consequences; therefore, any platform wishing to do business in the EU should evaluate the risks associated with deepfakes and adhere strictly to the EU's guidelines for transparency regarding manipulated media.

4. China:
China has among the most rigorous regulations regarding deepfakes anywhere on the planet. All AI-manipulated media will have to be marked with a visible watermark, users will have to authenticate their identities prior to being allowed to use advanced AI tools, and online platforms have a legal requirement to take proactive measures to identify and remove synthetic materials from circulation.

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Conclusion

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Deepfake technology has the potential to be one of the greatest (and most dangerous) innovations of AI technology. There is much to learn from incidents such as that involving Rashmika Mandanna, as well as the proliferation of deepfake technology that abuses globally, demonstrating how easily truth can be altered in the digital realm. The new Private Member's Bill created by India seeks to provide for a comprehensive framework to address these abuses based on prior consent, penalties that actually work, technical preparedness, and public education/awareness. With other nations of the world moving towards increased regulation of AI technology, proposals such as this provide a direction for India to become a leader in the field of responsible digital governance.

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References 

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1. https://www.ndtv.com/india-news/lok-sabha-introduces-bill-to-regulate-deepfake-content-with-consent-rules-9761943
2. https://m.economictimes.com/news/india/shiv-sena-mp-introduces-private-members-bill-to-regulate-deepfakes/articleshow/125802794.cms
3. https://www.bbc.com/news/world-asia-india-67305557
4. https://www.akingump.com/en/insights/blogs/ag-data-dive/california-deepfake-laws-first-in-country-to-take-effect
5. https://codes.findlaw.com/tx/penal-code/penal-sect-21-165/ 
6. https://www.mishcon.com/news/when-ai-impersonates-taking-action-against-deepfakes-in-the-uk#:~:text=As%20of%2031%20January%202024,of%20intimate%20deepfakes%20without%20consent. 
7. https://www.politico.eu/article/eu-tech-ai-deepfakes-labeling-rules-images-elections-iti-c2pa/ 
8. https://www.reuters.com/article/technology/china-seeks-to-root-out-fake-news-and-deepfakes-with-new-online-content-rules-idUSKBN1Y30VT/

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Introduction

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In October 2024, when the comedian's phone rang, and the voice at the other end claimed to be a FedEx representative, comedian Ankita Shrivastav thought it was a simple issue of misdelivery or customer grievance. The caller said that a parcel in her name was detected being shipped to Iraq and contained illegal drugs. The phone was soon handed over to what appeared to be police personnel in uniform, and she was told that she was under investigation and placed under a so-called digital arrest. For seven hours, she was ordered not to disconnect the call, leave her home, or contact anyone. Through fear, authority, constant surveillance, and psychological pressure, the scammers coerced her into transferring ₹9 lakh in the FedEx parcel scam.

This is the anatomy of one of India's fastest-spreading cyber frauds, and it is costing victims everything.

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The Modus Operandi

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The most concerning part is the sheer consistency of the script. It usually starts with an unsolicited call, made on a spoofed number that could show up as a legitimate courier or government agency. The caller acts as a FedEx/DTDC executive and claims that a parcel dispatched in the victim’s name to either Taiwan, Iraq, Thailand, or Cambodia has been intercepted and contains drugs, forged passports, or fake credit cards.

As the victim tries to establish that they have no knowledge of this, the scammers smoothly shift the conversation to someone must have impersonated the victim’s Aadhaar number. The victim is now both accused and victim and, therefore, more easily manipulated.

The call is "transferred" to a fake NCB officer or cybercrime cell official. The victim sees a person dressed in uniform seated behind a mock police station set with official-looking documents scattered on the desk. A fake arrest warrant that carries the victim’s real name, address, and Aadhaar number, presumably acquired from stolen databases, is presented to the victim.

This is what the scammers call the "digital arrest." The victim is commanded not to move from the camera, nor leave the house, nor speak to anybody. Scammers take turns monitoring the call, who eventually ask the victim to transfer cash into a "secure government account" for RBI or CBI verification. 

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The Psychology of Fear

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"The art of scamming is psychological rather than technological," journalist and author Soumya Gupta opines. The scammers use two deeply primal fears: the fear of the police and the fear of social disgrace. Their victims are manipulated into believing that ending the call is tantamount to pleading guilty and that confessing to friends and family will only exacerbate their current circumstances. The victims' isolation is deliberately induced and combined with fatigue and disorientation.

"From a young age, we are taught to be scared of the police and not to question them,” comedian Ankita Shrivastav, who fell victim in October 2024, explains that childhood condition silenced the alarm bells ringing in my head. Shrivastav admitted that her fear of damage to her reputation made her more susceptible to the scam.

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The Human Cost

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The FedEx parcel scam is targeting everyone, irrespective of age, income, background, or education. Victims of this scam show the kind of different people they are: A 70-year-old veteran journalist was psychologically tortured for eight days in Bangalore, losing 1.2 crores, whereas a 61-year-old retired executive of a multinational was video watched for almost a fortnight in Bangalore, losing 9.14 crores, and additionally, a 25-year-old woman lost 10 lakhs through a video call scam in Coimbatore.

Such a varied mix of victims in such different cases suggests how hard it is to stereotype the ones being swindled: there can be individuals of different age groups ranging from 25 to 70 years old, both educated and non-educated.

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Why the Scam Is Spreading?

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This FedEx parcel scam is a result of a highly industrialised, sophisticated cybercrime system. The National Cyber Crime Reporting Portal records over 45,000 complaints tagged as specifically 'courier-impersonation fraud' in 2024 alone, where a 1,200-crore loss was registered in that category. 

This scam is powered by stolen Personal Identifiable Information (PII), illegally gathered by scammers through compromised e-commerce stores and rogue registry sites. This data enables the scammers to personalise and tailor the conversation to each individual to make it more believable. Furthermore, fake arrest warrants can be produced within minutes using official-looking templates, and the scammers utilise AI voice cloning and deep-fake videos of government officials. Vast networks of call centres (some based out of India and some overseas, including scam compounds in Cambodia and Myanmar) operate this scam with teams working in shifts. Money is quickly laundered into accounts of 'mule' account holders and quickly into cryptocurrency wallets. Post 24 hours of receiving the funds, recovering money is nearly impossible.

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What You Must Do If You Get This Call?

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One should always remember: no genuine government official will ever carry out an arrest over a video call. There is no "digital arrest," and this process has absolutely no basis in Indian law. If you do get such a call:

• Cut the call immediately: The scammers have you where they want you if you stay on the line. It is not illegal to hang up on them.
• Do not transfer money under threat or compulsion: No authentic investigative process ever requires you to move money to a "secure government account."
• Never share: your Aadhaar details, bank details, OTP, or passwords with anyone you speak to on the phone.
• Do not provide video statements: Whatever you say can be recorded and used to blackmail you further.
• Verify information independently: Call FedEx India (1800-22-6161) or any courier company using numbers from their official website, never numbers provided to you by the caller.
• Lock: your UPI, cards and Aadhaar biometrics instantly if you feel you have shared information with them.
• Call: 1930 within an hour of money transfer. The rate of recovery is 40-60% within one hour and less than 5% after 24 hours.
• File a complaint at cybercrime.gov.in and an FIR at your local cyber police station.
• Tell someone: Isolation is the scammer's greatest tool. Breaking it breaks the scam

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Conclusion

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The FedEx parcel scam is also based on a very basic human reaction: the fear of being accused, the urge to obey any figure that represents authority, and the desire to avoid public humiliation. It is designed to skip any part of the brain that may be used to rationalise anything. The only real prevention is to realise, before answering, that the call is never about the FedEx parcel, never from FedEx.

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References

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• https://www.aol.com/news/fedex-says-parcel-drugs-scam-220400617.html
• https://righttoinformation.wiki/fedex-courier-scam-recovery
• https://www.thenewsminute.com/karnataka/beware-of-fedex-scam-bengaluru-journalist-loses-rs-12-crore
• https://www.digit.in/news/general/coimbatore-woman-loses-rs-10-lakh-in-shocking-courier-scam-heres-what-happened.html
• https://www.deccanherald.com/india/fedex-courier-scam-a-tale-of-terror-trickery-and-deceit-2804802
• https://www.deccanherald.com/india/karnataka/bengaluru/fedex-frauds-con-scared-retiree-of-rs-9-crore-2810169
• https://www.deccanherald.com/india/karnataka/bengaluru/fedex-frauds-hold-woman-in-digital-captivity-for-8-days-2848168
• https://www.deccanherald.com/india/karnataka/bengaluru/how-to-fight-fedex-courier-scam-2836566
• https://www.businesstoday.in/india/story/fedex-scam-lawyer-blackmailed-424883-2024-04-09
• https://www.ncrb.gov.in/uploads/files/2CrimeinIndia2024-VolumeII.pdf‍
• https://www.newsmobile.in/fraud-and-scam/indian-comedian-falls-victim-to-fedex-digital-arrest-scam-loses-rs-9-lakh/