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Introduction

In July 2025, the Digital Trust & Safety Partnership (DTSP) achieved a significant milestone with the formal acceptance of its Safe Framework Specification as an international standard, ISO/IEC 25389. This is the first globally recognised standard that is exclusively concerned with guaranteeing a secure online experience for the general public's use of digital goods and services.

Significance of the New Framework

Fundamentally, ISO/IEC 25389 provides organisations with an organised framework for recognising, controlling, and reducing risks associated with conduct or content. This standard, which was created under the direction of ISO/IEC's Joint Technical Committee 1 (JTC 1), integrates the best practices of DTSP and offers a precise way to evaluate organisational maturity in terms of safety and trust.  Crucially, it offers the first unified international benchmark, allowing organisations globally to coordinate on common safety pledges and regularly assess progress.

Other Noteworthy Standards and Frameworks

While ISO/IEC 25389 is pioneering, it’s not the only framework shaping digital trust and safety:

• One of the main outcomes of the United Nations’ 2024 Summit for the Future was the UN's Global Digital Compact, which describes cross-border cooperation on secure and reliable digital environments with an emphasis on countering harmful content, upholding online human rights, and creating accountability standards. 
• The World Economic Forum’s Digital Trust Framework defines the goals and values, such as cybersecurity, privacy, transparency, redressability, auditability, fairness, interoperability and safety, implicit to the concept of digital trust. It also provides a roadmap to digital trustworthiness that imbibes these dimensions. 
• The Framework for Integrity, Security and Trust (FIST) launched at the Cybereace Summit 2023 at USI of India in New Delhi, calls for a multistakeholder approach to co-create solutions and best practices for digital trust and safety.
• While still in the finalisation stage for implementation rollout, India's Digital Personal Data Protection Act, 2023 (DPDP Act) and its Rules (2025) aim to strike a balance between individual rights and data processing needs by establishing a groundwork for data security and privacy.
• India is developing frameworks in cutting-edge technologies like artificial intelligence. Using a hub-and-spoke model under the IndiaAI Mission, the AI Safety Institute was established in early 2025 with the goal of creating standards for trustworthy, moral, and safe AI systems. Furthermore, AI standards with an emphasis on safety and dependability are being drafted by the Bureau of Indian Standards (BIS). 
• Google's DigiKavach program (2023) and Google Safety Engineering Centre (GSEC) in Hyderabad are concrete efforts to support digital safety and fraud prevention in India's tech sector.

What It Means for India

India is already claiming its place in discussions about safety and trust around the world. Google's June 2025 safety charter for India, for example, highlights how India's distinct digital scale, diversity, and vast threat landscape provide insights that inform global cybersecurity strategies. 

For India's digital ecosystem, ISO/IEC 25389 comes at a critical juncture. Global best practices in safety and trust are desperately needed as a result of the rapid adoption of digital technologies, including the growth of digital payments, e-governance, and artificial intelligence and a concomitant rise in instances of digital harms. Through its guidelines, ISO/IEC 25389 provides a reference benchmark that Indian startups, government agencies, and tech companies can use to improve their safety standards.

Conclusion 

A global trust-and-safety standard like ISO/IEC 25389 is essential for making technology safer for people, even as we discuss the broader adoption of security and safety-by-design principles integrated into the processes of technological product development. India can improve user protection, build its reputation globally, and solidify its position as a key player in the creation of a safer, more resilient digital future by implementing this framework in tandem with its growing domestic regulatory framework (such as the DPDP Act and AI Safety policies).

References 

• https://dtspartnership.org/the-safe-framework-specification/
• https://dtspartnership.org/press-releases/dtsps-safe-framework-published-as-an-international-standard/?
• https://www.weforum.org/stories/2024/04/united-nations-global-digital-compact-trust-security/?
• https://economictimes.indiatimes.com/tech/technology/google-releases-safety-charter-for-india-senior-exec-details-top-cyber-threat-actors-in-the-country/articleshow/121903651.cms? 
• https://initiatives.weforum.org/digital-trust/framework 
• https://government.economictimes.indiatimes.com/news/secure-india/the-launch-of-fist-framework-for-integrity-security-and-trust/103302090 

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Introduction

Emerging technologies in the digital era have made their inroads in manifold domains and locations, including the “Aviation industry”. A 2022 Cranfield University and Inmarsat report has made the point for digitalization powering a reviving age for the aviation industry. Several airport authorities are presently mobilizing power of emerging technologies such as Artificial Intelligence (AI) across the airport bedrock to provide travelers with a plain sailing and expeditious air travel experience.

The Perils of Juice-Jacking

Today, Universal Serial Bus (USB) charging ports are ubiquitous and a convenient way for travelers to keep their devices powered up. In their busy, mundane lives, people use the public charging facility while travelling. However, cybersecurity experts have warned that charging in public areas could wipe off data from an electronic device or install malware, and they have urged people to stay away from USB charging ports at airports and other public areas. This leads to the possibility that fraudsters may manipulate susceptible users via juice jacking.

Investigative journalist Brian Krebs in 2011 coined the term "Juice Jacking". It isa form of cyber attack where a public USB charging port is fiddled with and infected using hardware and software changes to pocket data or install malware on devices connected to it. The term “juice jacking” is a slang representation for electric power or energy, and “hijacking” indicates an unauthorized key toa device.

While the preliminary purpose of juice jacking is usually to pilfer sensitive information from corresponding devices, such as passwords and payment card details, attackers can exploit this stolen information to attain unauthorized to your financial accounts. If the adversary attacker installs malware in the electronic device during the juice jacking strategy, the attacker may further observe the individual's movements even after one has disconnected the device from the USB port. However, the hazards of Juice Jacking include malware infection, data heist, economic loss and damage to the reputation of an individual.

RedFlags from Agencies

In2023, the Federal Bureau of Investigation (FBI) forewarned travelers against using charging stations in public zones such as hotels, airports, and shopping malls due to malicious actors attempting to use the public USB to introduce monitoring software and malware into devices. The U.S. Federal Communications Commission (FCC) has also administered a new advisory regarding “juice jacking "and its possibility of launching a hushed cyber attack against a mobile gadget while one is charging the phone with a USB cord. Similarly, according to new research from International Business Machines (IBM) Security, many nation-state hackers are currently training their eyes on travelers.

RBI Advisory

Recently in 2024, The Reserve Bank of India (RBI) has likewise administered a warning statement to mobile phone users urging them against charging their devices using public ports. RBI has additionally accentuated the importance of safeguarding private and financial data while using mobile devices. Juice jacking is further cited as one of the scams in the RBI booklet on the modus operandi of financial fraudsters in the financial space.

Preventing juice jacking attacks

The routes to avoid Juice Jacking are to keep a tab on the USB devices, not use the public charging ports, update the phone software regularly, enable and utilize the software security measures of the device, use a USB pass-through device, a wall outlet, or a backup battery; never use unknown charging cables and use only the trusted security apps. It is further important to avoid using cables that are left behind by other travelers in any public space. Users can correspondingly turn off their devices before connecting to a wary charging port. Nevertheless, the absence of documented cases does not necessarily imply that users cannot be a target of such an attack and a warning is still recommended when securing personal gadgets with susceptible user data while using standard cables. Also, using a virtual private network (VPN) and assuring that devices have the updated security updates established can aid in mitigating the danger of cyber attacks. It is equally important to utilize the security features of your device, such as passcodes, fingerprints, or facial recognition, enabled to count as a supplementary layer of safeguard.

Conclusion

In the contemporary digital age, individuals, on the whole, need to be vigilant about “Cybersecurity hygiene” and avoid accessing susceptible data or conducting financial transactions on unsecured networks. Mobile phones or devices should run on the latest operating system, and antivirus software should be revamped to mitigate conceivable security susceptibilities.

References

• https://www.forbes.com/sites/suzannerowankelleher/2023/04/20/juice-jacking-malware-phone-airports-hotels/?sh=47adab7e82ed
• https://www.businessairportinternational.com/features/how-ai-is-improving-business-aviation-operations.html
• https://www.news18.com/business/juice-jacking-attack-scam-bank-frauds-india-8412037.html
• https://www.comparitech.com/blog/information-security/juice-jacking/
• https://blogs.blackberry.com/en/2023/04/juice-jacking-advisory
• https://www.thehindubusinessline.com/info-tech/juice-jacking-rbi-issues-warning-against-charging-mobile-phones-using-public-ports/article67895091.ece
• https://www.thehindu.com/sci-tech/technology/juice-jacking-how-hackers-target-smartphones-tethered-to-public-charging-points/article67026433.ece
• https://www.forbes.com/sites/suzannerowankelleher/2019/05/21/why-you-should-never-use-airport-usb-charging-stations/?sh=630f026a5955
• https://edition.cnn.com/2023/04/12/tech/fbi-public-charging-port-warning/index.html
• https://social-innovation.hitachi/en-in/knowledge-hub/hitachi-voice/digital-transformation/
• https://www.inmarsat.com/en/insights/aviation/2022/future-aviation-connectivity.html

In an exciting milestone achieved by CyberPeace, an ICANN APRALO At-Large organization, in collaboration with the Internet Corporation for Assigned Names and Numbers (ICANN), has successfully deployed and made operational an L-root server instance in Ranchi, Jharkhand. This initiative marks a significant step toward enhancing the resilience, speed, and security of internet connectivity in eastern India.

Understanding the DNS hierarchy – Starting from Root

Internet users access online information through different domain names and interactions with any web browser takes place through IP (Internet Protocol) addresses. Domain Name System (DNS) functions as the internet's equivalent of Yellow Pages or the phonebook of cyberspace. When a person uses a domain name like www.cyberpeace.org to access a website, their browser communicates with the internet protocol, and DNS converts the domain name to the corresponding IP address so that web browsers may load the web pages. The function of a DNS is to convert domain names to Internet Protocol addresses. It enables the respective browsers to load the resources from the Internet.

When a user types a domain name into your browser, a DNS query works behind the scenes to find the website’s IP address. First, your device asks a DNS resolver—often provided by your ISP or a third-party service—for the address. The resolver checks its cache for a match, and if none is found, it queries a root server to locate the top-level domain (TLD) server (like .com or .org). The resolver then asks the TLD server for the Authoritative nameserver responsible for the particular domain, which provides the specific IP address. Finally, the resolver sends this address back to your device, enabling it to connect to the website’s server and load the page. The entire process happens in milliseconds, ensuring seamless browsing.

Special focus on Root Server:

A root server is a name server that directly answers queries for records in the root zone and redirects requests for more specific domains to the appropriate top-level domain (TLD) servers. Root servers are an integral part of this system, acting as the first step in resolving a domain name into its corresponding IP address. They provide the initial direction needed to locate the authoritative servers for any domain.

The DNS root zone is served by 13 unique IP addresses, supported by hundreds of redundant root servers distributed worldwide connected through Anycast Routing to manage requests efficiently. As of January 8, 2025, the global root server system consists of 1921 instances operated by 12 independent root server operators. These servers ensure the smooth functioning of the internet by managing the backbone of DNS queries.

Type of Root Server Instances:

Well, in this regard,  there are two types of root server instances that can be found– Global instance and Local instance. 

Global root server instances are the primary root servers distributed strategically around the world. Local instances, on the other hand, are replicas of these global servers deployed in specific regions to handle local DNS traffic more efficiently. In each operator's list of sites, some instances are marked as global (globe icon) and some are marked as local (flag icon). The difference is in how widely available that instance will be, because of how routing for that instance is done. Recall that the routes for an instance are announced by BGP, the inter-domain routing protocol.

For global instances, the route advertisement is permitted to spread throughout the Internet, i.e., any router on the Internet could know the path to that instance. Of course, for a particular source, the route to that instance may not be the optimal route, so some other instance could be chosen as the destination.

With a local instance, however, the route advertisement is limited to only nearby networks. For example, the instance may be visible to just one ISP, or to ISPs that connect at a particular exchange point. Sources from farther away will not be able to see and query that local instance.

Deployment in Ranchi - The Journey & Significance:

CyberPeace in Collaboration with ICANN has successfully deployed an L-root server instance in Ranchi, marking a significant milestone in enhancing regional Internet infrastructure. This deployment, part of a global network of root servers, ensures faster and more reliable DNS query resolution for the region, reducing latency and enhancing cybersecurity. 

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The Journey of deploying the L-Root instance in Collaboration with ICANN followed the steps-
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• Signing the Agreement: Finalized the L-SINGLE Hosting Agreement with ICANN to formalize the partnership.
• Procuring the Hardware: Acquired the required hardware appliance to meet technical standards for hosting the L-root server.
• Setup and Installation: Configured and installed the appliance to prepare it for seamless operation.
• Joining the Anycast Network: Integrated the server into ICANN's global Anycast network using BGP (Border Gateway Protocol) for efficient DNS traffic management.

The deployment of the L-root server in Ranchi marks a significant boost to the region’s digital ecosystem. It accelerates DNS query resolution, reducing latency and enhancing internet speed and reliability for users.

This instance strengthens cyber defenses by mitigating Distributed Denial of Service (DDoS) risks and managing local traffic efficiently. It also underscores Eastern India’s advanced digital infrastructure, aligning with initiatives like Digital India to meet evolving digital demands.

By handling local queries, the L-root server eases the load on global servers, contributing to a more stable and resilient global internet.

CyberPeace’s Commitment to a Secure and resilient Cyberspace

As an organization dedicated to promoting peace, security and resilience in cyberspace, CyberPeace views this collaboration with ICANN as a significant achievement in its mission. By strengthening the internet’s backbone in eastern India, this deployment underscores our commitment to enabling a secure, accessible, and resilient digital ecosystem. 

Way forward and Roadmap for Strengthening India’s DNS Infrastructure:

The successful deployment of the L-root instance in Ranchi is a stepping stone toward bolstering India's digital ecosystem. CyberPeace aims to promote awareness about DNS infrastructure through workshops and seminars, emphasizing its critical role in a resilient digital future.

With plans to deploy more such root server instances across India, the focus is on expanding local DNS infrastructure to enhance efficiency and security. Collaborative efforts with government agencies, ISPs, and tech organizations will drive this vision forward. A robust monitoring framework will ensure optimal performance and long-term sustainability of these initiatives.

Conclusion

The deployment of the L-root server instance in Eastern India represents a monumental step toward strengthening the region’s digital foundation. As Ranchi joins the network of cities hosting root server instances, the benefits will extend not only to the local community but also to the global internet ecosystem. With this milestone, CyberPeace reaffirms its commitment to driving innovation and resilience in cyberspace, paving the way for a more connected and secure future.

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