#FactCheck-Old Bihar Video Falsely Linked to Jantar Mantar Protest Over NEET Paper Leak

Introduction

Recently, the Delhi Police arrested a licensed telecom PoS agent, who identified himself as “Shivam Telecom," from a roadside kiosk adjacent to Hindu Rao Hospital. On the face of it, the headline may have simply read, “One man, one arrest." However, beneath that arrest is the unsettling story of a fully legitimate retail shop actively forging other people’s identification documents into weapons, one SIM card at a time, for as little as ₹500-600 each. This is not an account of an isolated offender; it is a peek into the vulnerability of SIM card security for typical end-users and the reasons why every mobile phone subscriber must pay attention to the unseen journey of his number.

 Why SIM Security Matters Now

Erstwhile, a SIM card was only a simple device for sending text messages and making calls. Today, however, it’s also a direct link to most of our lives online, be it online banking to verify it through one-time passwords (OTP) or Unified Payments Interface (UPI); social media platforms; or email accounts to reset a forgotten password, two-factor authentications (2FA), or even numerous other online services. Therefore, losing a SIM card and getting it fraudulently issued under your name, or criminals accessing your identity to buy a SIM, can be a serious cause of concern, as they can then impersonate you, conduct various frauds, bypass checks, or commit acts that can lead to you being wrongly implicated.

According to the investigation, criminals were procuring SIM cards through the authorized outlets of telecom companies, not unlicensed dealers. This clearly proves a deficiency in the Know Your Customer (KYC) process for the SIM card activation. The situation, however, is worse and is also highlighted by the fact that more than 21 lakh mobile numbers from the more than 114 crore mobile numbers reviewed under the Sanchar Saathi initiative launched by the department of telecommunications (DoT) were associated with fake or invalid identity documents. A state police chief of Tamil Nadu claims that 90% of the cyber fraud cases involved SIM cards obtained through misused identity documents.

How Illegally Activated SIMs Fuel Everyday Scams?

Once a SIM is activated using someone else's identity documents or biometric data, without their knowledge, it becomes a disposable, hard-to-trace tool for criminals. Here's how that plays out in practice:

1. Phishing and impersonation calls: Using an honest person’s details for a SIM registration allows the scammer to have a “clean” number that won’t tip off victims about a potential scam immediately when carrying out a fake bank call, fake delivery scam, or fake impersonation of an officer.
2. OTP and account-takeover fraud:  Since the SIM card is used as the anchor to OTP verification, an unauthorized SIM can be used to capture one-time passwords to activate new digital payments, create a new digital payments account, or use other personal information linked to your phone number to reset your service passwords.
3. Financial fraud and money mule networks: According to the investigators, such SIMs were extensively being used to open digital payment accounts as well as to flow money across a number of fraud chains, thus enabling the fraudsters to build a layer of financial infrastructure that is not linked with their actual identities.
4. Identity theft with real-world consequences: The identity of the Aadhaar holder (whose document was used to activate the SIM card) might be unaware that a SIM exists under his name until the fraud is uncovered during a loan default or a criminal investigation where he is forced to justify a crime committed using “his” number that he is oblivious to. 

That is the anonymity that SIM-card fraud has: the fact that the SIM on the face of it seems genuine, but the one operating it and the registered owner have absolutely no relationship whatsoever.

Red Flags Every Mobile User Should Watch For

Most people won't know their identity has been misused until something goes visibly wrong. A few warning signs are worth taking seriously:

1. Your SIM suddenly loses network connectivity or displays "No Service" for an extended period without any known outage, SIM replacement request, or billing issue.
2. You stop receiving OTPs or verification messages for banking, UPI, or other online services, particularly if login attempts continue to occur on your accounts.
3. You receive unexpected OTPs, verification codes, or account alerts for services you never signed up for, indicating that someone may be attempting to use your mobile number.
4. You receive calls or messages intended for someone else or asking you to confirm activities you never performed, which may suggest your number has been misused or duplicated.
5. Your bank or telecom provider notifies you of unusual account activity, failed identity verification, or changes that you did not authorize.
6. You discover multiple mobile connections registered in your name that you never requested, a risk that often remains unnoticed unless you proactively check through the Department of Telecommunications' Sanchar Saathi portal.

None of these guarantee fraud, but any of them is a reason to check further rather than assume it's a glitch.

Practical Steps to Protect Yourself

The good news is that Indian users now have direct tools to check and control this exposure:

1. Identify your SIMs: Via the Department of Telecom’s Sanchar Saathi website, you can access a list of all mobile numbers registered in your name. Report and get any SIMs you do not recognize deactivated promptly.
2. Safeguard your identity documents and biometrics: Do not disclose your Aadhaar information, OTPs, or biometrics to unofficial persons or retail agents. Ensure your SIM is activated in your presence by an official dealer of the telecom company.
3. Tighten the security of your accounts: Wherever possible, use the most secure multi-factor authentication methods; an authenticator app, rather than just SMS, would be ideal. Consider enabling account change or SIM swap notifications from your telecom provider.
4. Stay vigilant about your bank accounts and financial activities. Watch for unusual OTP requests, password change requests, login notifications, and unrecognized devices being logged into your online accounts. Being observant early on helps minimize losses.
5. Take swift action if a SIM stops working: Contact your telecom provider and report the misuse to the Sanchar Saathi website as well as your nearest cyber station, or file a complaint through the cybercrime helpline number.

A Shared Responsibility

Consumer vigilance is not enough to save the system. Telecom providers must verify customer authenticity and check their retail points sufficiently so that a roadside vendor of the likes of “Shivam Telecom” cannot have their retail outlet anywhere the retail outlets may not need to be established and can be run even from an abandoned car body on the street for weeks. Authorities are ensuring this by making all franchisees and PoS agents and distributors register, such that the individual activating each SIM is perfectly identifiable. Consumers should take precautions and report suspicious patterns and be vigilant for fraud detection and protect themselves by knowing the system, like the use of the Sanchar Saathi platform.

Conclusion

The Delhi fake SIM case proves that even sophisticated technologies are not enough to protect India’s telecom ecosystem. No amount of biometric validation, AI fraud prevention tools, or rigid KYC compliance can offset a single corrupt agent selling SIM cards over the counter. While law enforcement works to clamp down, the responsibility also falls upon consumers, who need to regularly monitor their SIM registrations, safeguard their identity, and report any suspicious transactions in time to minimize the threat of identity theft and SIM-based cybercrime.

Sources

• https://www.prokerala.com/news/articles/a1784141.html 
• https://the420.in/dots-sanchar-saathi-initiative-exposes-21-lakh-sim-cards-activated-illegally 
•  https://www.sancharsaathi.gov.in/ 
•  https://www.pib.gov.in/PressReleasePage.aspx?PRID=2113857 
• https://www.business-standard.com/amp/industry/news/nearly-4-million-sims-deactivated-as-govt-cracks-down-on-digital-fraud-125080500300_1.html 
• https://www.digit.in/news/telecom/here-are-5-new-sim-card-rules-implemented-by-dot-amid-rising-scams-and-frauds.html 

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Introduction

There is a rising desire for artificial intelligence (AI) laws that limit threats to public safety and protect human rights while allowing for a flexible and inventive setting. Most AI policies prioritize the use of AI for the public good. The most compelling reason for AI innovation as a valid goal of public policy is its promise to enhance people's lives by assisting in the resolution of some of the world's most difficult difficulties and inefficiencies and to emerge as a transformational technology, similar to mobile computing. This blog explores the complex interplay between AI and internet governance from an Indian standpoint, examining the challenges, opportunities, and the necessity for a well-balanced approach.

Understanding Internet Governance

Before delving into an examination of their connection, let's establish a comprehensive grasp of Internet Governance. This entails the regulations, guidelines, and criteria that influence the global operation and management of the Internet. With the internet being a shared resource, governance becomes crucial to ensure its accessibility, security, and equitable distribution of benefits.

The Indian Digital Revolution

India has witnessed an unprecedented digital revolution, with a massive surge in internet users and a burgeoning tech ecosystem. The government's Digital India initiative has played a crucial role in fostering a technology-driven environment, making technology accessible to even the remotest corners of the country. As AI applications become increasingly integrated into various sectors, the need for a comprehensive framework to govern these technologies becomes apparent.

AI and Internet Governance Nexus

The intersection of AI and Internet governance raises several critical questions. How should data, the lifeblood of AI, be governed? What role does privacy play in the era of AI-driven applications? How can India strike a balance between fostering innovation and safeguarding against potential risks associated with AI?

• AI's Role in Internet Governance: 

Artificial Intelligence has emerged as a powerful force shaping the dynamics of the internet. From content moderation and cybersecurity to data analysis and personalized user experiences, AI plays a pivotal role in enhancing the efficiency and effectiveness of Internet governance mechanisms. Automated systems powered by AI algorithms are deployed to detect and respond to emerging threats, ensuring a safer online environment.

A comprehensive strategy for managing the interaction between AI and the internet is required to stimulate innovation while limiting hazards. Multistakeholder models including input from governments, industry, academia, and civil society are gaining appeal as viable tools for developing comprehensive and extensive governance frameworks.

The usefulness of multistakeholder governance stems from its adaptability and flexibility in requiring collaboration from players with a possible stake in an issue. Though flawed, this approach allows for flaws that may be remedied using knowledge-building pieces. As AI advances, this trait will become increasingly important in ensuring that all conceivable aspects are covered.

The Need for Adaptive Regulations

While AI's potential for good is essentially endless, so is its potential for damage - whether intentional or unintentional. The technology's highly disruptive nature needs a strong, human-led governance framework and rules that ensure it may be used in a positive and responsible manner. The fast emergence of GenAI, in particular, emphasizes the critical need for strong frameworks. Concerns about the usage of GenAI may enhance efforts to solve issues around digital governance and hasten the formation of risk management measures.

Several AI governance frameworks have been published throughout the world in recent years, with the goal of offering high-level guidelines for safe and trustworthy AI development. The OECD's "Principles on Artificial Intelligence" (OECD, 2019), the EU's "Ethics Guidelines for Trustworthy AI" (EU, 2019), and UNESCO's "Recommendations on the Ethics of Artificial Intelligence" (UNESCO, 2021) are among the multinational organizations that have released their own principles. However, the advancement of GenAI has resulted in additional recommendations, such as the OECD's newly released "G7 Hiroshima Process on Generative Artificial Intelligence" (OECD, 2023).

Several guidance documents and voluntary frameworks have emerged at the national level in recent years, including the "AI Risk Management Framework" from the United States National Institute of Standards and Technology (NIST), a voluntary guidance published in January 2023, and the White House's "Blueprint for an AI Bill of Rights," a set of high-level principles published in October 2022 (The White House, 2022). These voluntary policies and frameworks are frequently used as guidelines by regulators and policymakers all around the world. More than 60 nations in the Americas, Africa, Asia, and Europe had issued national AI strategies as of 2023 (Stanford University).

Conclusion

Monitoring AI will be one of the most daunting tasks confronting the international community in the next centuries. As vital as the need to govern AI is the need to regulate it appropriately. Current AI policy debates too often fall into a false dichotomy of progress versus doom (or geopolitical and economic benefits versus risk mitigation). Instead of thinking creatively, solutions all too often resemble paradigms for yesterday's problems. It is imperative that we foster a relationship that prioritizes innovation, ethical considerations, and inclusivity. Striking the right balance will empower us to harness the full potential of AI within the boundaries of responsible and transparent Internet Governance, ensuring a digital future that is secure, equitable, and beneficial for all.

References

1. The Key Policy Frameworks Governing AI in India - Access Partnership
2. AI in e-governance: A potential opportunity for India (indiaai.gov.in)
3. India and the Artificial Intelligence Revolution - Carnegie India - Carnegie Endowment for International Peace
4. Rise of AI in the Indian Economy (indiaai.gov.in)
5. The OECD Artificial Intelligence Policy Observatory - OECD.AI
6. Artificial Intelligence | UNESCO
7. Artificial intelligence | NIST

Introduction

In July 2025, the Digital Trust & Safety Partnership (DTSP) achieved a significant milestone with the formal acceptance of its Safe Framework Specification as an international standard, ISO/IEC 25389. This is the first globally recognised standard that is exclusively concerned with guaranteeing a secure online experience for the general public's use of digital goods and services.

Significance of the New Framework

Fundamentally, ISO/IEC 25389 provides organisations with an organised framework for recognising, controlling, and reducing risks associated with conduct or content. This standard, which was created under the direction of ISO/IEC's Joint Technical Committee 1 (JTC 1), integrates the best practices of DTSP and offers a precise way to evaluate organisational maturity in terms of safety and trust.  Crucially, it offers the first unified international benchmark, allowing organisations globally to coordinate on common safety pledges and regularly assess progress.

Other Noteworthy Standards and Frameworks

While ISO/IEC 25389 is pioneering, it’s not the only framework shaping digital trust and safety:

• One of the main outcomes of the United Nations’ 2024 Summit for the Future was the UN's Global Digital Compact, which describes cross-border cooperation on secure and reliable digital environments with an emphasis on countering harmful content, upholding online human rights, and creating accountability standards. 
• The World Economic Forum’s Digital Trust Framework defines the goals and values, such as cybersecurity, privacy, transparency, redressability, auditability, fairness, interoperability and safety, implicit to the concept of digital trust. It also provides a roadmap to digital trustworthiness that imbibes these dimensions. 
• The Framework for Integrity, Security and Trust (FIST) launched at the Cybereace Summit 2023 at USI of India in New Delhi, calls for a multistakeholder approach to co-create solutions and best practices for digital trust and safety.
• While still in the finalisation stage for implementation rollout, India's Digital Personal Data Protection Act, 2023 (DPDP Act) and its Rules (2025) aim to strike a balance between individual rights and data processing needs by establishing a groundwork for data security and privacy.
• India is developing frameworks in cutting-edge technologies like artificial intelligence. Using a hub-and-spoke model under the IndiaAI Mission, the AI Safety Institute was established in early 2025 with the goal of creating standards for trustworthy, moral, and safe AI systems. Furthermore, AI standards with an emphasis on safety and dependability are being drafted by the Bureau of Indian Standards (BIS). 
• Google's DigiKavach program (2023) and Google Safety Engineering Centre (GSEC) in Hyderabad are concrete efforts to support digital safety and fraud prevention in India's tech sector.

What It Means for India

India is already claiming its place in discussions about safety and trust around the world. Google's June 2025 safety charter for India, for example, highlights how India's distinct digital scale, diversity, and vast threat landscape provide insights that inform global cybersecurity strategies. 

For India's digital ecosystem, ISO/IEC 25389 comes at a critical juncture. Global best practices in safety and trust are desperately needed as a result of the rapid adoption of digital technologies, including the growth of digital payments, e-governance, and artificial intelligence and a concomitant rise in instances of digital harms. Through its guidelines, ISO/IEC 25389 provides a reference benchmark that Indian startups, government agencies, and tech companies can use to improve their safety standards.

Conclusion 

A global trust-and-safety standard like ISO/IEC 25389 is essential for making technology safer for people, even as we discuss the broader adoption of security and safety-by-design principles integrated into the processes of technological product development. India can improve user protection, build its reputation globally, and solidify its position as a key player in the creation of a safer, more resilient digital future by implementing this framework in tandem with its growing domestic regulatory framework (such as the DPDP Act and AI Safety policies).

References 

• https://dtspartnership.org/the-safe-framework-specification/
• https://dtspartnership.org/press-releases/dtsps-safe-framework-published-as-an-international-standard/?
• https://www.weforum.org/stories/2024/04/united-nations-global-digital-compact-trust-security/?
• https://economictimes.indiatimes.com/tech/technology/google-releases-safety-charter-for-india-senior-exec-details-top-cyber-threat-actors-in-the-country/articleshow/121903651.cms? 
• https://initiatives.weforum.org/digital-trust/framework 
• https://government.economictimes.indiatimes.com/news/secure-india/the-launch-of-fist-framework-for-integrity-security-and-trust/103302090 

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