Lost ₹50 Lakh or More to Online Fraud? Delhi Police Has a Unit Built for Exactly That
Introduction
Most people who lose money to an online scam do the same thing first. They stare at the bank message and try to work out whether it can still be undone. Sometimes it can, but only if the right people move within hours. In Delhi, once the amount crosses ₹50 lakh, those people sit in a unit most residents have never heard of: the Intelligence Fusion and Strategic Operations unit, known as IFSO.
The scale explains why it exists. Delhi residents lost close to ₹1,000 crore to cyber fraud in 2025, after roughly ₹1,100 crore in 2024, and police counted at least 376 cases in 2025 in which a single victim lost more than ₹50 lakh. Investment scams, boss impersonation and "digital arrest" calls, in which fraudsters pose as police, CBI or courier officials and convince a victim that they are under investigation, topped the list.
Where IFSO came from
IFSO's roots go back to February 2019, when the then Union Home Minister inaugurated the National Cyber Forensic Lab alongside a Delhi Police cybercrime unit called CyPAD. CyPAD was later renamed IFSO, and for years it worked inside the Special Cell, the force's counter-terror and organised crime wing. On 3 December 2025, an order approved by the Commissioner of Police made it a standalone unit, with all its personnel reporting directly to a Deputy Commissioner of Police (IFSO). By then the city also had dedicated cyber police stations in all 15 districts, which matters for what follows.
Who takes which case
Delhi Police sorts cyber fraud by the amount lost.

The split came with a change that matters to ordinary victims. From 1 November 2025, anyone who has lost ₹1 lakh or more can have an e-FIR registered at the Integrated Help Desk of any police station in the capital, down from a ₹10 lakh threshold earlier. Smaller losses still go through the 1930 helpline and the national portal. In practice, then, the amount decides who takes the case after you report, not which door you walk through.
What IFSO actually does
It chases the money, fast. Stolen funds rarely stay put. They hop through chains of "mule" accounts within minutes. When a victim reports and supplies transaction details, IFSO starts what police call lien marking, asking banks to put a hold on the money. According to the unit's DCP, Delhi Police managed to hold nearly 20 per cent of defrauded funds in 2025, almost double the share in 2024.
It works across state lines and borders. In October 2026, IFSO was reported to have broken a syndicate with handlers in Cambodia and other Southeast Asian countries, arresting 11 people. In the same operation, working with Andhra Pradesh Police, it helped secure ₹7.25 crore from the ₹10.25 crore taken from a 79-year-old man in Vijayawada, and put a hold on a further ₹1.96 crore. The network was linked to 78 complaints on the National Cyber Crime Reporting Portal, across several states, involving about ₹73 crore.
It tries to intervene before the money is gone. Reports describe a financial monitoring wing that identifies potential victims while a scam is still unfolding. In one round of interventions it reportedly helped prevent about ₹1.53 crore in losses across five states, including an elderly man held in fear by a "digital arrest" for 14 days.
It brings the forensic muscle. Reporting describes IFSO as home to a cybercrime lab whose services are available to police forces in other states, which is part of why complex, multi-state cases land with it.
If it happens to you or someone you know
Time is the one thing you cannot get back, so the order matters.
- Call the national cyber helpline, 1930, immediately, and tell your bank at the same time.
- File the complaint on cybercrime.gov.in. In Delhi, if the loss is ₹1 lakh or more, you can also have an e-FIR registered at any police station's help desk.
- Keep everything: transaction IDs, account numbers, the scammer's phone numbers, screenshots, chats, call logs. Do not delete the app or the conversation.
- Do not pay anyone who offers to recover your money for a fee. Delhi Police advice is blunt: do not join online investment groups, do not install unknown .apk files, and do not transfer money without verification.
Why the First Hour Counts
Picture the money after a scam. It rarely sits in one place. Within hours it is usually split across several “mule” accounts, then withdrawn or pushed onward, sometimes into crypto. That is the whole reason 1930 exists.
The helpline is run by the Indian Cyber Crime Coordination Centre under the Home Ministry, around the clock. When you call, the details go into a system called CFCFRMS, which alerts whichever bank or wallet is holding the money at that moment and asks it to freeze the amount before it moves again. Under a procedure issued on 2 January 2026, the call itself is handled by the police of your own state.
The numbers are large. By 30 June 2026, the Home Ministry told the Lok Sabha, more than ₹11,158 crore had been “saved” across over 32.80 lakh complaints. Read that word carefully, though: “saved” means held by banks, not handed back. Getting it back is a separate step, and a Money Restoration Module, live since April 2026, was built to speed that up.
A change to watch: D4C
On Tuesday, 25 August 2026, the Delhi Government approved a new body, the Delhi Cyber Crime Coordination Centre (D4C), meant to be the nodal agency for cyber fraud under the Commissioner of Police, with a command centre at Police Headquarters on Jai Singh Road working around the clock. Hindi reporting at the time said IFSO would be merged into it. IFSO's investigation wing, the digital investigation lab, the training and awareness centre, the 1930 helpline control room in Haiderpur and a Fraud Mitigation Centre, where bank representatives are to sit alongside police, would all come under D4C, and the 15 district cyber stations would work to its directions. English coverage noted that how the two bodies relate had not been fully explained.
For a victim the advice does not change: report first through 1930 or the portal, and let the system route the case. What may change is the name on the door.
The takeaway
Policing can claw money back only while it is still traceable, and that window is measured in hours. IFSO's record shows what a specialist unit can do inside it. The rest of the work belongs to the rest of us: verify before paying, report early, and never be embarrassed to call 1930.
References
- https://www.tribuneindia.com/news/delhi/delhi-police-lowers-e-fir-threshold-for-cyber-fraud-cases-to-1-lakh/
- https://www.tribuneindia.com/news/delhi/delhiites-lose-rs-1000-crore-to-cyber-frauds-in-2025/amp
- https://thepatriot.in/crime/over-7000-arrested-in-delhi-polices-biggest-cybercrime-crackdown-86937
- https://www.theweek.in/wire-updates/national/2025/12/04/des90-dl-ifso-separation.html
- https://www.thestatesman.com/cities/delhi/delhi-police-busts-digital-arrest-syndicate-with-foreign-links-11-arrested-rs-7-25-crore-saved-1503650650.html
- https://www.newshubonline.com/delhi-police-foil-cyber-fraud-attempts-worth-%E2%82%B91-53-crore-across-five-states-rescue-senior-citizens-from-digital-arrest-scams/
- https://www.bwpoliceworld.com/article/delhi-police-will-now-host-d4c-instead-of-ifso-to-tackle-cybercrime-621038
- https://www.saahassamachar.in/big-action-on-cyber-fraud-in-delhi-new-d4c-center-will-work-24-hours
- https://aninews.in/news/national/general-news/delhi-police-d4c-to-have-dedicated-unit-for-school-bomb-threat-emails-online-crimes-against-women-and-children20260831103631/





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