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Introduction

Indian Cybercrime Coordination Centre (I4C) was established by the Ministry of Home Affairs  (MHA) to provide a framework for law enforcement agencies (LEAs) to deal with cybercrime in a coordinated and comprehensive manner. The Indian Ministry of Home Affairs approved a scheme for the establishment of the Indian Cyber Crime Coordination Centre (I4C) in October 2018.  I4C is actively working towards initiatives to combat the emerging threats in cyberspace and it has become a strong pillar of India’s cyber security and cybercrime prevention. The ‘National Cyber Crime Reporting Portal’ equipped with a 24x7 helpline number 1930,  is one of the key components of the I4C.

On 10 September 2024, I4Ccelebrated its foundation day for the first time at Vigyan Bhawan, New Delhi.  This celebration marked a major milestone in India’s efforts against cybercrimes and in enhancing its cybersecurity infrastructure. Union Home Minister and Minister of Cooperation, Shri Amit Shah, launched key initiatives aimed at strengthening the country’s cybersecurity landscape.

Launch of Key Initiatives to Strengthen Cybersecurity

1. Cyber ​​Fraud Mitigation Centre (CFMC): As a     product of Prime Minister Shri Narendra Modi’s vision, the Cyber Fraud     Mitigation Centre (CFMC), was incorporated to bring together banks,     financial institutions, telecom companies, Internet Service Providers, and     law enforcement agencies on a single platform to tackle online financial     crimes efficiently. This integrated approach is     expected to minimise the time required to streamline operations and to     track and neutralise cyber fraud.
2. Cyber ​​Commando: The Cyber Commandos Program is an initiative in which     a specialised wing of trained Cyber Commandos will be established in     states, Union Territories, and Central Police Organizations. These     commandos will work to secure the nation’s digital space and counter     rising cyber threats. They will form the first line of defence in     safeguarding India from the growing cyber threats.
3. Samanvay Platform: The Samanvay platform is a web-based Joint Cybercrime     Investigation Facility System that was introduced as a one-stop data     repository for cybercrime. It facilitates cybercrime mapping, data     analytics, and cooperation among law enforcement agencies across the     country. This will play a pivotal role in fostering collaborations in     combating cybercrimes. Mr. Shah recognised the Samanvay platform as a     crucial step in fostering data sharing and collaboration. He called for a     shift from the “need to know” principle to a “duty to share” mindset in     dealing with cyber threats. The Samanvay platform will serve as India’s     first shared data repository, significantly enhancing the country’s     cybercrime response.
4. Suspect Registry: The Suspect Registry Portal is a national-level     platform that has been designed to track cybercriminals. The portal     registry will be connected to the National Cybercrime Reporting Portal     (NCRP) which aims to help banks, financial intermediaries, and law enforcement     agencies strengthen fraud risk management. The     initiative is expected to improve the real-time tracking of cyber     suspects, preventing repeat offences and improving fraud detection     mechanisms.

Rising Digitalization: Prioritizing Cybersecurity

The number of internet users in India has grown from 25 crores in 2014 to 95 crores in 2024, accompanied by a 78-foldincrease in data consumption. This growth is echoed in the number of growing cybersecurity challenges in the digital era. With the rise of digital transactions through Jan Dhan accounts, Rupay debit cards, and UPI systems, Shri Shah underscored the growing threat of digital fraud. He emphasised the need to protect personal data, prevent online harassment, and counter misinformation, fake news, and child abuse in the digital space.

The three new criminal laws, the Bharatiya Nyaya Sanhita (BNS), Bharatiya Nagrik Suraksha Sanhita (BNSS), and Bharatiya Sakshya Adhiniyam (BSA), which aim to strengthen India’s legal framework for cybercrime prevention, were also referred to in the address bythe Home Minister. These laws incorporate tech-driven solutions that will ensure investigations are conducted scientifically and effectively.

Mr. Shah emphasised popularising the 1930Cyber Crime Helpline. Additionally, he noted that I4C has issued over 600advisories, blocked numerous websites and social media pages operated by cybercriminals, and established a National Cyber Forensic Laboratory in Delhi. Over 1,100 officers have already received cyber forensics training under theI4C umbrella.

In response to the regional cybercrime challenges, the formation of Joint Cyber Coordination Teams in cybercrime hotspot areas like Mewat, Jamtara, Ahmedabad, Hyderabad, Chandigarh, Visakhapatnam and Guwahati was highlighted as a coordinated response to local cybercrime hotspot issues.

Conclusion

With the launch of initiatives like the Cyber Fraud Mitigation Centre, the Samanvay platform, and the Cyber Commandos Program, I4C is positioned to play a crucial role in combating cybercrime. The I4C is moving forward with a clear vision for a secure digital future and safeguarding India's digital ecosystem.

References:

●     https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2053438

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Introduction 

The world has been witnessing various advancements in cyberspace, and one of the major changes is the speed with which we gain and share information. Cyberspace has been declared as the fifth dimension of warfare, and hence, the influence of technology will go a long way in safeguarding ourselves and our nation. Information plays a vital role in this scenario, and due to the easy access to information, the instances of misinformation and disinformation have been rampant across the globe. In the recent Russia-Ukraine crisis, it was clearly seen how instances of misinformation can lead to major loss and harm to a nation and its subjects. All nations and global leaders are deliberating upon this aspect and efficient sharing of information among friendly nations and inter-government organisations. 

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What is IW? 

IW, also known as Information warfare, is a critical aspect of defending our cyberspace. Information Warfare, in its broadest sense, is a struggle over the information and communications process, a struggle that began with the advent of human communication and conflict. Over the past few decades, the rapid rise in information and communication technologies and their increasing prevalence in our society has revolutionised the communications process and, with it, the significance and implications of information warfare. Information warfare is the application of destructive force on a large scale against information assets and systems, against the computers and networks that support the four critical infrastructures (the power grid, communications, financial, and transportation). However, protecting against computer intrusion, even on a smaller scale, is in the national security interests of the country and is important in the current discussion about information warfare.

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IW in India 

The aspects of misinformation have been recently seen in India in the form of the violence in Manipur and Nuh, which resulted in a massive loss of property and even human lives. A lot of miscreants or anti-national elements often seed misinformation in our daily news feed, and this is often magnified by social media platforms such as Instagram or X (formerly known as Twitter) and OTT-based messaging applications like WhatsApp or Telegram during the pandemic. It was seen nearly every week that some or the other new ways to treat COVID-19 were shared on Social media, which were false and inaccurate, especially in regard to the vaccination drive. A lot of posts and messages highlighted that the Vaccine is not safe, but a lot of this was a part of misinformation propaganda. Most of the time, the speed of spread of such episodes of misinformation is rapid and is often spread by the use of social media platforms and OTT messaging applications. 

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IW and Indian Army

Former Meta employees have recently come up with allegations that the Chinar Corp of the Indian Army had approached the social media giant to suppress some pages and channels which propagated content that may be objectionable. It is alleged that the formation made such a request to propagate its counterintelligence operations against Pakistan. The Chinar Corps is one of the most prestigious formations of the Indian Army and has the operational area of Kashmir Valley. The instances of online grooming and brainwashing have been common from the anti-national elements of Pakistan, as a faction of youth has been engaged in terrorist activities directly or indirectly. Various messaging and social media apps are used by the bad actors to lure in innocent youth on the fake and fabricated pretext of religion or any other social issue. The Indian Army had launched an anti-misinformation campaign in Kashmir, which aimed to protect Kashmiris from the propaganda of fake news and misinformation, which often led to radicalisation or even riots or attacks on defence forces. The aspect of net neutrality is often misused by bad actors in areas which are sociological, critical or unstable. The Indian Army has created special offices focusing on IW at all levels of formations, and the same is also used to eradicate all or any fake news or fake propaganda against the Indian Army. 

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Conclusion

Information has always been a source of power since the days of the Roman Empire. Control, dissemination, moderation and mode of sharing of information plays a vital role for any nation both in term of safety from external threats and to maintain National Security. Information Warfare is part of the 5th dimension of warfare, i.e., Cyberwar and is a growing concern for developed as well as developing nations. Information warfare is a critical aspect which needs to be incorporated in terms of basic training for defence personnel and law enforcement agencies. The anti-misinformation operation in Kashmir was primarily focused towards eradicating the bad elements after repealing Article 377,  from cyberspace and ensuring harmony, peace, stability and prosperity in the state.    

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References 

• https://irp.fas.org/eprint/snyder/infowarfare.htm
• https://www.thehindu.com/news/national/metas-india-team-delayed-action-against-army-led-misinfo-op-in-kashmir-us-news-report/article67352470.ece
• https://www.indiatoday.in/india/story/facebook-instagram-block-handles-of-chinar-corps-no-response-from-company-over-a-week-says-officials-1910445-2022-02-08

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Introduction

Social media has emerged as a leading source of communication and information; its relevance cannot be ignored during natural disasters since it is relied upon by governments and disaster relief organisations as a tool for disseminating aid and relief-related resources and communications instantly. During disaster times, social media has emerged as a primary source for affected populations to access information on relief resources; community forums offering aid resources and official government channels for government aid have enabled efficient and timely administration of relief initiatives.

However, given the nature of social media, misinformation risks during natural disasters has also emerged as a primary concern that severely hampers aid administration during natural disasters. The disaster-disinformation network offers some sensationalised influential campaigns against communities at their most vulnerable. Victims who seek reliable resources during natural calamities often reach out to inhospitable campaigns and may experience delayed or lack of access to necessary healthcare, significantly impacting their recovery and survival. This delay can lead to worsening medical conditions and an increased death toll among those affected by the disaster. Victims may lack clear information on the appropriate agencies to seek assistance from, causing confusion and delays in receiving help. 

Misinformation Threat Landscape during Natural Disaster

During the 2018 floods in Kerala, it was noted that a fake video on water leakage from the Mullaperyar Dam created panic among the citizens and negatively impacted the rescue operations. Similarly, in 2017, reports emerged claiming that Hurricane Irma had caused sharks to be displaced onto a Florida highway. Similar stories, accompanied by the same image, resurfaced following Hurricanes Harvey and Florence. The disaster-affected nation may face international criticism and fail to receive necessary support due to its perceived inability to manage the crisis effectively. This lack of confidence from the global community can further exacerbate the challenges faced by the nation, leaving it more vulnerable and isolated in its time of need.

The spread of misinformation through social media severely hinders the administration of aid and relief operations during natural disasters since it hinders first responders' efforts to counteract and reduce the spread of misinformation, rumours, and false information and declines public trust in government, media, and non-governmental organisations (NGOs), who are often the first point of contact for both victims and officials due to their familiarity with the region and the community. In Moldova, it was noted that foreign influence has exploited the ongoing drought to create divisions between the semi-autonomous regions of Transnistria and Gagauzia and the central government in Chisinau. News coverage critical of the government leverages economic and energy insecurities to incite civil unrest in this already unstable region. Additionally, First responders may struggle to locate victims and assist them to safety, complicating rescue operations. The inability to efficiently find and evacuate those in need can result in prolonged exposure to dangerous conditions and a higher risk of injury or death.

Further, international aid from other countries could be impeded, affecting the overall relief effort. Without timely and coordinated support from the global community, the disaster response may be insufficient, leaving many needs unmet. Further, misinformation also impedes military, reducing the effectiveness of rescue and relief operations. Military assistance often plays a crucial role in disaster response, and any delays can hinder efforts to provide immediate and large-scale aid.

Misinformation also creates problems of allocation of relief resources to unaffected areas which resultantly impacts aid processes for regions in actual need. Following the April 2015 earthquake in Nepal, a Facebook post claimed that 300 houses in Dhading needed aid. Shared over 1,000 times, it reached around 350,000 people within 48 hours. The originator aimed to seek help for Ward #4’s villagers via social media. Given the average Facebook user has 350 contacts, the message was widely viewed. However, the need had already been reported on quakemap.org, a crisis-mapping database managed by Kathmandu Living Labs, a week earlier. Helping Hands, a humanitarian group was notified on May 7, and by May 11, Ward #4 received essential food and shelter. The re-sharing and sensationalisation of outdated information could have wasted relief efforts since critical resources would have been redirected to a region that had already been secured.

Policy Recommendations

Perhaps the most important step in combating misinformation during natural disasters is the increasing public education and the rapid, widespread dissemination of early warnings. This was best witnessed in the November 1970 tropical cyclone in southeastern Bangladesh, combined with a high tide, struck southeastern Bangladesh, leaving more than 300,000 people dead and 1.3 million homeless. In May 1985, when a comparable cyclone and storm surge hit the same area, local dissemination of disaster warnings was much improved and the people were better prepared to respond to them. The loss of life, while still high (at about 10,000), the numbers were about 3% of that in 1970. On a similar note, when a devastating cyclone struck the same area of Bangladesh in May 1994, fewer than 1,000 people died. In India, the 1977 cyclone in Andra Pradesh killed 10,000 people, but a similar storm in the same area 13 years later killed only 910. The dramatic difference in mortalities was owed to a new early-warning system connected with radio stations to alert people in low-lying areas. 

Additionally, location-based filtering for monitoring social media during disasters is considered as another best practice to curb misinformation. However, agencies should be aware that this method may miss local information from devices without geolocation enabled. A 2012 Georgia Tech study found that less than 1.4 percent of Twitter content is geolocated. Additionally, a study by Humanity Road and Arizona State University on Hurricane Sandy data indicated a significant decline in geolocation data during weather events.

Alternatively, Publish frequent updates to promote transparency and control the message. In emergency management and disaster recovery, digital volunteers—trusted agents who provide online support—can assist overwhelmed on-site personnel by managing the vast volume of social media data. Trained digital volunteers help direct affected individuals to critical resources and disseminate reliable information. 

Enhancing the quality of communication requires double-verifying information to eliminate ambiguity and reduce the impact of misinformation, rumors, and false information must also be emphasised. This approach helps prevent alert fatigue and "cry wolf" scenarios by ensuring that only accurate, relevant information is disseminated. Prioritizing ground truth over assumptions and swiftly releasing verified information or acknowledging the situation can bolster an agency's credibility. This credibility allows the agency to collaborate effectively with truth amplifiers. Prebunking and Debunking methods are also effective way to counter misinformation and build cognitive defenses to recognise red flags. Additionally, evaluating the relevance of various social media information is crucial for maintaining clear and effective communication.

References

1. https://www.nature.com/articles/s41598-023-40399-9#:~:text=Moreover%2C%20misinformation%20can%20create%20unnecessary,impacting%20the%20rescue%20operations29. 
2. https://www.redcross.ca/blog/2023/5/why-misinformation-is-dangerous-especially-during-disasters
3. https://www.soas.ac.uk/about/blog/disinformation-during-natural-disasters-emerging-vulnerability‍
4. https://www.dhs.gov/sites/default/files/publications/SMWG_Countering-False-Info-Social-M dia-Disasters-Emergencies_Mar2018-508.pdf