#FactCheck - False Claim of Hindu Sadhvi Marrying Muslim Man Debunked

Introduction

In September 2024, the Australian government announced the  Communications Legislation Amendment (Combatting Misinformation and Disinformation) Bill 2024 ( CLA Bill 2024 hereon), to provide new powers to the Australian Communications and Media Authority (ACMA), the statutory regulatory body for Australia's communications and media infrastructure, to combat online misinformation and disinformation. It proposed allowing the ACMA to hold digital platforms accountable for the “seriously harmful mis- and disinformation” being spread on their platforms and their response to it, while also balancing freedom of expression. However, the Bill was subsequently withdrawn, primarily over concerns regarding the possibility of censorship by the government. This development is reflective of the global contention on the balance between misinformation regulation and freedom of speech. 

Background and Key Features of the Bill

According to the BBC’s Global Minds Survey of 2023, nearly 73% of Australians struggled to identify fake news and AI-generated misinformation. There has been a substantial rise in misinformation on platforms like Facebook, Twitter, and TikTok since the COVID-19 pandemic, especially during major events like the bushfires of 2020 and the 2022 federal elections. The government’s campaign against misinformation was launched against this background, with the launch of The Australian Code of Practice on Disinformation and Misinformation in 2021. The main provisions of the CLA Bill, 2024 were: 

1. Core Transparency Obligations of Digital Media Platforms: Publishing current media literacy plans,  risk assessment reports, and policies or information on their approach to addressing mis- and disinformation. The ACMA would also be allowed to make additional rules regarding complaints and dispute-handling processes.
2. Information Gathering and Record-Keeping Powers: The ACMA would form rules allowing it to gather consistent information across platforms and publish it. However, it would not have been empowered to gather and publish user information except in limited circumstances.
3. Approving Codes and Making Standards: The ACMA would have powers to approve codes developed by the industry and make standards regarding reporting tools, links to authoritative information, support for fact-checking, and demonetisation of disinformation. This would make compliance mandatory for relevant sections of the industry. 
4. Parliamentary Oversight: The transparency obligations, codes approved and standards set by ACMA under the Bill would be subject to parliamentary scrutiny and disallowance. ACMA would be required to report to the Parliament annually. 
5. Freedom of Speech Protections: End-users would not be required to produce information for ACMA unless they are a person providing services to the platform, such as its employees or fact-checkers. Further,  it would not be allowed to call for removing content from platforms unless it involved inauthentic behavior such as bots. 
6. Penalties for Non-Compliance: ACMA would be required to employ a “graduated, proportionate and risk-based approach” to non-compliance and enforcement in the form of formal warnings, remedial directions, injunctions, or significant civil penalties as decided by the courts, subject to review by the Administrative Review Tribunal (ART). No criminal penalties would be imposed.

Key Concerns

• Inadequacy of Freedom of Speech Protections: The biggest contention on this Bill has been regarding the issue of possible censorship, particularly of alternative opinions that are crucial to the health of a democratic system. To protect the freedom of speech, the Bill defined mis- and disinformation, what constitutes “serious harm” (election interference, harming public health, etc.), and what would be excluded from its scope. However, reservations among the Opposition persisted due to the lack of a clear mechanism to protect divergent opinions from the purview of this Bill. 
• Efficacy of Regulatory Measures: Many argue that by allowing the digital platform industry to make its codes, this law lets it self-police. Big Tech companies have no incentive to curb misinformation effectively since their business models allow them to reap financial benefits from the rampant spread of misinformation. Unless there are financial non- or dis- incentives to curb misinformation, Big Tech is not likely to address the situation at war footing.  Thus, this law would run the risk of being toothless. Secondly, the Bill did not require platforms to report on the “prevalence of” false content which, along with other metrics,  is crucial for researchers and legislators to track the efficacy of the current misinformation-curbing practices employed by platforms.  
• Threat of Government Overreach:  The Bill sought to expand the ACMA’s compliance and enforcement powers concerning misinformation and disinformation on online communication platforms by giving it powers to form rules on information gathering, code registration, standard-making powers, and core transparency obligations. However, even though the ACMA as a regulatory authority is answerable to the Parliament, the Bill was unclear in defining limits to these powers. This raised concerns from civil society about potential government overreach in a domain filled with contextual ambiguities regarding information.

Conclusion

While the Communications Legislation Amendment (Combatting Misinformation and Disinformation) Bill sought to equip the ACMA with tools to hold digital platforms accountable and mitigate the harm caused by false information, its critique highlights the complexities of regulating such content without infringing on freedom of speech. Legislations and proposals regarding the matter all over the world are having to contend with this challenge. Globally, legislation and proposals addressing this issue face similar challenges, emphasizing the need for a continuous discourse at the intersection of platform accountability, regulatory restraint, and the protection of diverse viewpoints.

To regulate Big Tech effectively, governments can benefit from adopting a consultative, incremental, and cooperative approach, as exemplified by the European Union’s Digital Services Act 2023. Such a framework provides for a balanced response, fostering accountability while safeguarding democratic freedoms.

Resources

• https://www.infrastructure.gov.au/sites/default/files/documents/factsheet-misinformation-disinformation-bill.pdf 
• https://www.infrastructure.gov.au/have-your-say/new-acma-powers-combat-misinformation-and-disinformation 
• https://www.mi-3.com.au/07-02-2024/over-80-australians-feel-they-may-have-fallen-fake-news-says-bbc 
• https://www.hrlc.org.au/news/misinformation-inquiry 
• https://humanrights.gov.au/our-work/legal/submission/combatting-misinformation-and-disinformation-bill-2024 
• https://www.sbs.com.au/news/article/what-is-the-misinformation-bill-and-why-has-it-triggered-worries-about-freedom-of-speech/4n3ijebde 
• https://www.hrw.org/report/2023/06/14/no-internet-means-no-work-no-pay-no-food/internet-shutdowns-deny-access-basic#:~:text=The%20Telegraph%20Act%20allows%20authorities,preventing%20incitement%20to%20the%20commission 
• https://www.hrlc.org.au/submissions/2024/11/8/submission-combatting-misinformation?utm_medium=email&utm_campaign=Media%20Release%20Senate%20Committee%20to%20hear%20evidence%20calling%20for%20Albanese%20Government%20to%20regulate%20and%20hold%20big%20tech%20accountable%20for%20misinformation&utm_content=Media%20Release%20Senate%20Committee%20to%20hear%20evidence%20calling%20for%20Albanese%20Government%20to%20regulate%20and%20hold%20big%20tech%20accountable%20for%20misinformation+Preview+CID_31c6d7200ed9bd2f7f6f596ba2a8b1fb&utm_source=Email%20campaign&utm_term=Read%20the%20Human%20Rights%20Law%20Centres%20submission%20to%20the%20inquiry

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Introduction 

In the interconnected world of social networking and the digital landscape, social media users have faced some issues like hacking. Hence there is a necessity to protect your personal information and data from scammers or hackers. In case your email or social media account gets hacked, there are mechanisms or steps you can utilise to recover your email or social media account. It is important to protect your email or social media accounts in order to protect your personal information and data on your account. It is always advisable to keep strong passwords to protect your account and enable two-factor authentication as an extra layer of protection. Hackers or bad actors can take control of your account, they can even change the linked mail ID or Mobile numbers to take full access to your account.

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Recent Incident

Recently, a US man's Facebook account was deleted or disabled by Facebook. He has sued Facebook and initiated a legal battle. He has contended that there was no violation of any terms and policy of the platform, and his account was disabled. In the first instance, he approached the platform. However, the platform neglected his issue then he filed a suit, where the court ordered Facebook's parent company, Meta, to pay $50,000 compensation, citing ignorance of the tech company. 

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Social media account recovery using the ‘Help’ Section

If your Facebook account has been disabled, when you log in to your account, you will see a text saying that your account is disabled. If you think that your account is disabled by mistake, in such a scenario, you can make a request to Facebook to ‘review’ its decision using the help centre section of the platform. To recover your social media account, you can go to the “Help” section of the platform where you can fix a login problem and also report any suspicious activity you have faced in your account. 

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Best practices to stay protected

1. Strong password: Use strong and unique passwords for your email and all social media accounts.
2. Privacy settings: You can utilise the privacy settings of the social media platform, where you can set privacy as to who can see your posts and who can see your contact information, and you can also keep your social media account private. You might have noticed a few accounts on which the user's name is unusual and isn’t one which you recognise. The account has few or no friends, posts, or visible account activity.
3. Avoid adding unknown users or strangers to your social networking accounts: Unknown users might be scammers who can steal your personal information from your social media profiles, and such bad actors can misuse that information to hack into your social media account. 
4. Report spam accounts or posts: If you encounter any spam post, spam account or inappropriate content, you can report such profile or post to the platform using the reporting centre. The platform will review the report and if it goes against the community guidelines or policy of the platform. Hence, recognise and report spam, inappropriate, and abusive content.
5. Be cautious of phishing scams: As a user, we encounter phishing emails or links, and phishing attacks can take place on social media as well. Hence, it is important that do not open any suspicious emails or links. On social media, ‘Quiz posts’ or ‘advertisement links’ may also contain phishing links, hence, do not open or click on such unauthenticated or suspicious links.

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Conclusion

We all use social media for connecting with people, sharing thoughts, and lots of other activities. For marketing or business, we use social media pages. Social media offers a convenient way to connect with a larger community. We also share our personal information on the platform. It becomes important to protect your personal information, your email and all your social media accounts from hackers or bad actors. Follow the best practices to stay safe, such as using strong passwords, two-factor authentication, etc. Hence contributing to keeping your social media accounts safe and secure.

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References:

• https://www.gpb.org/news/2023/07/11/facebook-wrongfully-deleted-his-account-he-sued-the-company-and-won
• https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account

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Introduction

Digital Public Infrastructure (DPI) serves as the backbone of e-governance, enabling governments to deliver services more efficiently, transparently, and inclusively. By leveraging information and communication technology (ICT), digital governance systems reconfigure traditional administrative processes, making them more accessible and citizen-centric. However, the successful implementation of such systems hinges on overcoming several challenges, from ensuring data security to fostering digital literacy and addressing infrastructural gaps.

This article delves into the key enablers that drive effective DPI and outlines the measures already undertaken by the government to enhance its functionality. Furthermore, it outlines strategies for their enhancement, emphasizing the need for a collaborative, secure, and adaptive approach to building robust e-governance systems.

Key Enablers of DPI

Digital Public Infrastructure (DPI), the foundation for e-governance,  relies on common design, robust governance, and private sector participation for efficiency and inclusivity. This requires common principles, frameworks for collaboration, capacity building, and the development of common standards. Some of the key measures undertaken by the government in this regard include: 

1. Data Protection Framework: The Digital Personal Data Protection (DPDP) Act of 2023 establishes a framework to ensure consent-based data sharing and regulate the processing of digital personal data. It delineates the responsibilities of data fiduciaries in safeguarding users' digital personal data.
2. Increasing Public-Private Partnerships: Refining collaboration between the government and the private sector has accelerated the development, maintenance, expansion, and trust of the infrastructure of DPIs, such as the AADHAR, UPI, and  Data Empowerment and Protection Architecture (DEPA). For example, the Asian Development Bank attributes the success of UPI to its “consortium ownership structure”, which enables the wide participation of major financial stakeholders in the country.
3. Coordinated Planning: The PM-Gati Shakti establishes a clear coordination framework involving various inter-governmental stakeholders at the state and union levels. This aims to significantly reduce project duplications, delays, and cost escalations by streamlining communication, harmonizing project appraisal and approval processes, and providing a comprehensive database of major infrastructure projects in the country. This database called the National Master Plan, is jointly accessible by various government stakeholders through APIs.
4. Capacity Building for Government Employees:  The National e-Governance Division of the Ministry of Electronics and Information Technology routinely rolls out multiple training programs to build the technological and managerial skills required by government employees to manage Digital Public Goods (DPGs). For instance, it recently held a program on “Managing Large Digital Transformative Projects”. Additionally, the Ministry of Personnel, Public Grievances, and Pensions has launched the Integrated Government Online Training platform  (iGOT) Karmayogi for the continuous learning of civil servants across various domains. 

Digital Governance; Way Forward

E-governance utilizes information and communication technology (ICT) such as Wide Area Networks, the Internet, and mobile computing to implement existing government activities, reconfiguring the structures and processes of governance systems. This warrants addressing certain inter-related challenges such as : 

1. Data Security: The dynamic and ever-changing landscape of cyber threats necessitates regular advancements in data and information security technologies, policy frameworks, and legal provisions. Consequently, the digital public ecosystem must incorporate robust data cybersecurity measures, advanced encryption technologies, and stringent privacy compliance standards to safeguard against data breaches.
2. Creating Feedback Loops: Regular feedback surveys will help government agencies improve the quality, efficiency, and accessibility of digital governance services by tailoring them to be more user-friendly and enhancing administrative design. This is necessary to build trust in government services and improve their uptake among beneficiaries. Conducting the decennial census is essential to gather updated data that can serve as a foundation for more informed and effective decision-making.
3. Capacity Building for End-Users: The beneficiaries of key e-governance projects like Aadhar and UPI may have inadequate technological skills, especially in regions with weak internet network infrastructure like hilly or rural areas. This can present challenges in the access to and usage of technological solutions.  Robust capacity-building campaigns for beneficiaries can provide an impetus to the digital inclusion efforts of the government.
4. Increasing the Availability of Real-Time Data: By prioritizing the availability of up-to-date information, governments and third-party enterprises can enable quick and informed decision-making.  They can effectively track service usage, assess quality, and monitor key metrics by leveraging real-time data. This approach is essential for enhancing operational efficiency and delivering improved user experience.
5. Resistance to Change: Any resistance among beneficiaries or government employees to adopt digital governance goods may stem from a limited understanding of digital processes and a lack of experience with transitioning from legacy systems.  Hand-holding employees during the transitionary phase can help create more trust in the process and strengthen the new systems. 

Conclusion

Digital governance is crucial to transforming public services, ensuring transparency, and fostering inclusivity in a rapidly digitizing world. The successful implementation of such projects requires addressing challenges like data security, skill gaps, infrastructural limitations, feedback mechanisms, and resistance to change. Addressing these challenges with a strategic, multi-stakeholder approach can ensure the successful execution and long-term impact of large digital governance projects. By adopting robust cybersecurity frameworks, fostering public-private partnerships, and emphasizing capacity building, governments can create efficient and resilient systems that are user-centric, secure, and accessible to all. 

References

• https://www.adb.org/sites/default/files/publication/865106/adbi-wp1363.pdf 
• https://www.jotform.com/blog/government-digital-transformation-challenges/ 
• https://aapti.in/wp-content/uploads/2024/06/AaptixONI-DPIGovernancePlaybook_compressed.pdf 
• https://community.nasscom.in/sites/default/files/publicreport/Digital%20Public%20Infrastructure%2022-2-2024_compressed.pdf 
• https://proteantech.in/articles/Decoding-Digital-Public-Infrastructure-in-India/ 

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