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Introduction

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AI is transforming the way work is done and redefining the nature of jobs over the next decade. In the case of India, it is not just what duties will be taken over by machines, but how millions of employees will move to other sectors, which skills will become more sought-after, and how policy will have to change in response. This article relies on recent labour data of India's Periodic Labour Force Survey (PLFS, 2023-24) and discusses the vulnerabilities to disruption by location and social groups. It recommends viable actions that can be taken to ensure that risks are minimised and economic benefits maximised.

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India’s Labour Market and Its Automation Readiness

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According to India’s Periodic Labour Force Survey (PLFS), the labour market is changing and growing. Participation in the labour force improved to 60.1 per percent in 2023-24 versus 57.9 per cent the year before, and the ratio of the worker population also improved, signifying the increased employment uptake both in the rural and urban geographies (PLFS, 2023-24). There has also been an upsurge of female involvement. However,  a big portion of the job market has been low-wage and informal, with most of the jobs being routine and thus most vulnerable to automation. The statistics indicate a two-tiered reality of the Indian labour market: an increased number of working individuals and a structural weakness.

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AI-Driven Automation’s Impact on Tasks and Emerging Opportunities 

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AI-driven automation, for the most part,  affects the task components of jobs rather than wiping out whole jobs. The most automatable tasks are routine and manual, and more recent developments in AI have extended to non-routine cognitive tasks like document review, customer query handling, basic coding and first-level decision-making. There are two concurrent findings of global studies. To start with, part of the ongoing tasks will be automated or expedited. Second, there will be completely new tasks and work positions around data annotation, the operation of AI systems, prompt engineering, algorithmic supervision and AI adherence (World Bank, 2025; McKinsey, 2017).

In the case of India, this change will be skewed by sector. The manufacturing, back-office IT services, retail and parts of financial services will see the highest rate of disruption due to the concentration of routine processes with the ease of technology adoption. In comparison, healthcare, education, high-tech manufacturing and AI safety auditing are placed to create new skilled jobs. NITI Aayog estimates huge returns in GDP with the adoption of AI but emphasises that India has to invest simultaneously in job creation and reskilling to achieve the returns (NITI Aayog, 2025).

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Groups with Highest Vulnerability in the Transition to Automation

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The PLFS emphasises that a large portion of the Indian population does not have any formal employment and that the social protection is minimal and formal training is not available to them. The risk of displacement is likely to be the greatest for informal employees, making up almost 90% of India’s labour force, who carry out low-skilled, repetitive jobs in the manufacturing and retail industry (PLFS, 2023-24). Women and young people in low-level service jobs also face a greater challenge of transition pressure unless the reskilling and placement efforts can be tailored to them. Meanwhile, major cities and urban centres are likely to have openings for most of the new skilled opportunities at the expense of an increasing geographic and social divide. 

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The Skills and Supply Challenge

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While India’s education and research ecosystem is expanding, there remain significant gaps in preparing the workforce for AI-driven change. Given the vulnerabilities highlighted earlier, AI-focused reskilling must be a priority to equip workers with practical skills that meet industry needs. Short modular programs in areas such as cloud technologies, AI operations, data annotation, human-AI interaction, and cybersecurity can provide workers with employable skills. Particular attention should be given to routine-intensive sectors like manufacturing, retail, and back-office services, as well as to regions with high informal employment or lower access to formal training. Public-private partnerships and localised training initiatives can help ensure that reskilling translates into concrete job opportunities rather than purely theoretical knowledge (NITI Aayog, 2025)

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The Way Forward

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To facilitate the change process, the policy should focus on three interconnected goals: safeguarding the vulnerable, developing competencies on a large-scale level, and directing innovation towards the widespread ability to benefit.

1. Protect the vulnerable through social buffers. Provide informal workers with social protection in the form of portable benefits, temporary income insurance based on reskilling, and earned training leave. While the new labour codes provide essential protections such as unemployment allowances and minimum wage standards, they could be strengthened by incorporating explicit provisions for reskilling. This would better support informal workers during job transitions and enhance workforce adaptability.
2. Short modular courses on cloud computing, cybersecurity, data annotation, AI operations, and human-AI interaction should be planned through collaboration between public and private training providers. Special preference should be given to industry-certified certifications and apprenticeship-based placements. These apprenticeships should be made accessible in multiple languages to ensure inclusivity. Existing government initiatives, such as NASSCOM’s Future Skills Prime, need better outreach and marketing to reach the workforce effectively.
3. Enhance local labour market mediators. Close the disparity between local demand and the supply of labour in the industry by enhancing placement services and government-subsidised internship programmes for displaced employees and encouraging firms to hire and train locally.
4. Invest in AI literacy, AI ethics, and basic education. Democratise access to research and learning by introducing AI literacy in schools, increasing STEM seats in universities, and creating AI labs in the region (NITI Aayog, 2025).
5. Encourage AI adoption that creates jobs rather than replaces them. Fiscal and regulatory incentives should prioritise AI tools that augment worker productivity in routine roles instead of eliminating positions. Public procurement can support firms that demonstrate responsible and inclusive deployment of AI, ensuring technology benefits both business and workforce.
6. Supervise and oversee the transition. Use PLFS and real-time administrative data to monitor shrinking and expanding occupations. High-frequency labour market dashboards will allow making specific interventions in those regions in which the acceleration of displacement occurs.

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Conclusion

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The integration of AI will significantly impact the future of the Indian workforce, but policy will determine its effect on the labour market.  The PLFS indicates increased employment but a structural weakness of informal and routine employment. Evidence from the Indian market and international research points to the fact that the appropriate combination of social protection, skills building and responsible technology implementation can change disruption into a path of upward mobility. There is a very limited window of action. The extent to which India will realise the productivity and GDP benefits predicted by national research, alongside the investments made in labour market infrastructure, remains uncertain. It is crucial that these efforts lead to the capture of gains and facilitate a fair and inclusive transition for workers.

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References

• Annual Report Periodic Labour Force Survey (PLFS) JULY 2022 - JUNE 2023. 
• Future Jobs: Robots, Artificial Intelligence, and Digital Platforms in East Asia and Pacific, World Bank. 
• Jobs Lost, Jobs Gained: What the Future of Work Will Mean for Jobs, Skills, and Wages, McKinsey Global Institute 
• Roadmap for Job Creation in the AI Economy, NITI Aayog
• India central bank chief warns of financial stability risks from growing use of AI, Reuters 
• AI Cyber Attacks Statistics 2025, SQ Magazine. 

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Introduction

Cybersecurity threats have been globally prevalent for quite some time now. All nations, organisations and individuals stand at risk from new and emerging potential cybersecurity threats, putting finances, privacy, data, identities and sometimes human lives at stake. The latest Data Breach Report by IBM revealed that nearly a staggering 83% of organisations experienced more than one data breach instance during 2022. As per the 2022 Data Breach Investigations Report by Verizon, the total number of global ransomware attacks surged by 13%, indicating a concerning rise equal to the last five years combined. The statistics clearly showcase how the future is filled with potential threats as we advance further into the digital age.  

Who is Okta?  

Okta is a secure identity cloud that links all your apps, logins and devices into a unified digital fabric. Okta has been in existence since 2009 and is based out of San Francisco, USA and has been one of the leading service providers in the States. The advent of the company led to early success based on the high-quality services and products introduced by them in the market. Although Okta is not as well-known as the big techs, it plays a vital role in big organisations' cybersecurity systems. More than 18,000 users of the identity management company's products rely on it to give them a single login for the several platforms that a particular business uses. For instance, Zoom leverages Okta to provide "seamless" access to its Google Workspace, ServiceNow, VMware, and Workday systems with only one login, thus showing how Okta is fundamental in providing services to ease the human effort on various platforms. In the digital age, such organisations are instrumental in leading the pathway to innovation and entrepreneurship. 

The Okta Breach

The last Friday, 20 October, Okta reported a hack of its support system, leading to chaos and havoc within the organisation. The result of the hack can be seen in the market in the form of the massive losses incurred by Okta in the stock exchange. 

Since the attack, the company's market value has dropped by more than $2 billion. The well-known incident is the most recent in a long line of events connected to Okta or its products, which also includes a wave of casino invasions that caused days-long disruptions to hotel rooms in Las Vegas, casino giants Caesars and MGM were both affected by hacks as reported earlier this year. Both of those attacks, targeting MGM and Caesars’ Okta installations, used a sophisticated social engineering attack that went through IT help desks.

What can be done to prevent this? 

Cybersecurity attacks on organisations have become a very common occurrence ever since the pandemic and are rampant all across the globe. Major big techs have been successful in setting up SoPs, safeguards and precautionary measures to protect their companies and their digital assets and interests. However, the Medium, Mico and small business owners are the most vulnerable to such unknown high-intensity attacks. The governments of various nations have established Computer Emergency Response Teams to monitor and investigate such massive-scale cyberattacks both on organisations and individuals. The issue of cybersecurity can be better addressed by inculcating the following aspects into our daily digital routines: 

• Team Upskilling: Organisations need to be critical in creating upskilling avenues for employees pertaining to cybersecurity and threats. These campaigns should be run periodically, focusing on both the individual and organisational impact of any threat.  
• Reporting Mechanism for Employees and Customers: Business owners and organisations need to deploy robust, sustainable and efficient reporting mechanisms for both employees well as customers. The mechanism will be fundamental in pinpointing the potential grey areas and threats in the cyber security mechanism as well. A dedicated reporting mechanism is now a mandate by a lot of governments around the world as it showcases transparency and natural justice in terms of legal remedies.  
• Preventive, Precautionary and Recovery Policies: Organisations need to create and deploy respective preventive, precautionary and recovery policies in regard to different forms of cyber attacks and threats. This will be helpful in a better understanding of threats and faster response in cases of emergencies and attacks. These policies should be updated regularly, keeping in mind the emerging technologies. Efficient deployment of the policies can be done by conducting mock drills and threat assessment activities.  
• Global Dialogue Forums: It is pertinent for organisations and the industry to create a community of cyber security enthusiasts from different and diverse backgrounds to address the growing issues of cyberspace; this can be done by conducting and creating global dialogue forums, which will act as the beacon of sharing best practices, advisories, threat assessment reports, potential threats and attacks thus establishing better inter-agency and inter-organisation communication and coordination.  
• Data Anonymisation and Encryption: Organisations should have data management/processing policies in place for transparency and should always store data in an encrypted and anonymous manner, thus creating a blanket of safety in case of any data breach.
• Critical infrastructure: The industry leaders should push the limits of innovation by setting up state-of-the-art critical cyber infrastructure to create employment, innovation, and entrepreneurship spirit among the youth, thus creating a whole new generation of cyber-ready professionals and dedicated netizens. Critical infrastructures are essential in creating a safe, secure, resilient and secured digital ecosystem. 
• Cysec Audits & Sandboxing: All organisations should establish periodic routines of Cybersecurity audits, both by internal and external entities, to find any issue/grey area in the security systems. This will create a more robust and adaptive cybersecurity mechanism for the organisation and its employees. All tech developing and testing companies need to conduct proper sandboxing exercises for all or any new tech/software creation to identify its shortcomings and flaws. 

‍Conclusion 

In view of the rising cybersecurity attacks on organisations, especially small and medium companies, a lot has been done, and a lot more needs to be done to establish an aspect of safety and security for companies, employees and customers. The impact of the Okta breach very clearly show how cyber attacks can cause massive repercussion for any organisation in the form of monetary loss, loss of business, damage to reputation and a lot of other factors. One should take such instances as examples and learnings for ourselves and prepare our organisation to combat similar types of threats, ultimately working towards preventing these types of threats and eradicating the influence of bad actors from our digital ecosystem altogether. 

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References: 

• https://hbr.org/2023/05/the-devastating-business-impacts-of-a-cyber-breach#:~:text=In%202022%2C%20the%20global%20average,legal%20fees%2C%20and%20audit%20fees.
• https://www.okta.com/intro-to-okta/#:~:text=Okta%20is%20a%20secure%20identity,use%20to%20work%2C%20instantly%20available.
• https://www.cyberpeace.org/resources/blogs/mgm-resorts-shuts-down-it-systems-after-cyberattack

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Introduction

In the hyper-connected era, something as mundane as charging your phone can become a gateway to cyberattacks. A recent experience of Assam Chief Minister Himanta Biswa Sarma has reignited fears of an emerging digital menace called juice jacking. Sarma, who was taking an Emirates flight from Delhi to Dubai, used an international charger and cable provided by another passenger on board. As he afterwards reported on X (formerly Twitter), the passenger got off while he slept and so could not return the borrowed items. Though most people admired the CM's humility and openness, cybersecurity experts and citizens were quick to point out a possible red flag, that it could be a juice-jacking attempt. Whether by design or not, the scene calls out to the concealed risks of using unfamiliar charging equipment, particularly for those who hold sensitive roles.

What Is Juice Jacking?

Juice jacking takes advantage of the multi-purpose nature of USB connectors, which can carry both electrical energy and information. Attackers hack USB ports or cables to either:

• Insert harmful payloads (malware, spyware, ransomware) during power transfer, or
• Create unauthorised data pathways for silent information exfiltration.

Types of Juice Jacking Attacks

1. Data Theft (Exfiltration Attack): The USB cable or port is rigged to silently extract files, media, contacts, keystrokes, or login information from the attached phone.
2. Malware Injection (Payload Attack): The USB device is set to impersonate a Human Interface Device (HID), such as a keyboard. It sends pre-defined commands (shell scripts, command-line inputs) to the host, loading backdoors or spying tools.
3. Firmware Tampering: In more sophisticated cases, attackers implement persistent malware at the bootloader or firmware level, bypassing antivirus protection and living through factory resets.
4. Remote Command-and-Control Installation: Certain strains of malware initiate backdoors to enable remote access to the device over the internet upon reconnection to a live network.

Why the Assam CM’s Incident Raised Flags 

Whereas CM Sarma's experience was one of thanks, the digital repercussions of this scenario are immense:

• High-value targets like government officials, diplomats, and corporate executives tend to have sensitive information.
• A hacked cable can be used as a spy tool, sending information or providing remote access.
• With the USB On-The-Go (OTG) feature in contemporary Android and iOS devices, an attacker can run autorun scripts and deploy payloads at device connect/disconnect.
• If device encryption is poor or security settings are incorrectly configured, attackers may gain access to location, communication history, and app credentials.

Technical Juice Jacking Indicators

The following are indications that a device could have been attacked:

• Unsolicited request for USB file access or data syncing on attaching.
• Faster battery consumption (from background activities).
• The device is acting strangely, launching apps or entering commands without user control.
• Installation of new apps without authorisation.
• Data consumption increases even if no browsing is ongoing.

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CyberPeace Tech-Policy Advisory: Preventing Juice Jacking

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1. Hardware-Level Mitigation
   
   1. Utilise USB Data Blockers: Commonly referred to as "USB condoms," such devices plug the data pins (D+ and D-), letting only power (Vcc and GND) pass through. This blocks all data communication over USB.
   2. Charge-Only Cables: Make use of cables that physically do not have data lines. These are specifically meant to provide power only.
   3. Carry a Power Bank: Use your own power source, if possible, for charging, particularly in airports, conferences, or flights.

2. Operating System(OS) Level Protections

1. iOS Devices:

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Enable USB Restricted Mode:

Keep USB accessories from being able to connect when your iPhone is locked.

Settings → Face ID & Passcode → USB Accessories → Off

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2. Android Devices:

Disable USB Debugging:

Debugging makes device access available for development, but it can be taken advantage of. If USB Debugging is turned on, and someone connects your phone to a computer, they might be able to access your data, install apps, or even control your phone, especially if your phone is unlocked. Hence, it should be kept off. 

Settings → Developer Options → USB Debugging → Off

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3. Set USB Default to 'Charge Only'

Settings → Connected Devices → USB Preferences → Default USB Configuration → Charge Only

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3) Behavioural Recommendations

• Never take chargers or USB cables from strangers.
• Don't use public USB charging points, particularly at airports or coffee shops.
• Turn full-disk encryption on on your device. It is supported by most Android and all iOS devices.
• Deploy endpoint security software that can identify rogue USB commands and report suspicious behaviour.
• Check cables or ports physically, many attack cables are indistinguishable from legitimate ones (e.g., O.MG cables).

Conclusion

"Juice jacking is no longer just a theoretical or obscure threat. In the age of highly mobile, USB-charged devices, physical-layer attacks are becoming increasingly common, and their targets are growing more strategic. The recent case involving the Assam Chief Minister was perhaps harmless, but it did serve to underscore a fundamental vulnerability in daily digital life. As mobile security becomes more relevant to individuals and organisations worldwide, knowing about hardware-based attacks like juice jacking is essential. Security never needs to be sacrificed for convenience, particularly when an entire digital identity might be at risk with just a single USB cable.

References

• https://www.indiatoday.in/trending-news/story/assam-chief-minister-himanta-biswa-sarma-x-post-on-emirates-passenger-sparks-juice-jacking-concerns-2706349-2025-04-09
• https://www.cert-in.org.in/s2cMainServlet?pageid=PUBVLNOTES02&VLCODE=CIAD-2016-0085
• https://www.fcc.gov/juice-jacking-tips-to-avoid-it
• https://www.cyberpeace.org/resources/blogs/juice-jacking
• https://support.apple.com/en-in/HT208857
• https://developer.android.com/studio/debug/dev-options

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