#FactCheck - Viral video attributed to the Australian Prime Minister is AI-generated; claim of cancelling Pakistani visas is false

Introduction

The United Nations (UN) has unveiled a set of principles, known as the 'Global Principles for Information Integrity', to combat the spread of online misinformation, disinformation, and hate speech. These guidelines aim to address the widespread harm caused by false information on digital platforms. The UN's Global Principles are based on five core principles: social trust and resilience, independent, free, and pluralistic media, healthy incentives, transparency and research, and public empowerment. The UN chief emphasized that the threats to information integrity are not new but are now spreading at unprecedented speeds due to digital platforms and artificial intelligence technologies.

These principles aim to enhance global cooperation in order to create a safer online environment. It was further highlighted that the spread of misinformation, disinformation, hate speech, and other risks in the information environment poses threats to democracy, human rights, climate action, and public health. This impact is intensified by the emergence of rapidly advancing Artificial Intelligence Technology (AI tech) that poses a growing threat to vulnerable groups in information environments.

The Highlights of Key Principles

1. Societal Trust and Resilience: Trust in information sources and the ability and resilience to handle disruptions are critical for maintaining information integrity. Both are at risk from state and non-state actors exploiting the information ecosystem.
2. Healthy Incentives: Current business models reliant on targeted advertising threaten information integrity. The complex, opaque nature of digital advertising benefits large tech companies and it requires reforms to ensure transparency and accountability.
3. Public Empowerment: People require the capability to manage their online interactions, the availability of varied and trustworthy information, and the capacity to make informed decisions. Media and digital literacy are crucial, particularly for marginalized populations.
4. Independent, Free, and Pluralistic Media: A free press supports democracy by fostering informed discourse, holding power accountable, and safeguarding human rights. Journalists must operate safely and freely, with access to diverse news sources.
5. Transparency and research: Technology companies must be transparent about how information is propagated and how personal data is used. Research and privacy-preserving data access should be encouraged to address information integrity gaps while protecting those investigating and reporting on these issues.

Stakeholders Called for Action

Stakeholders, including technology companies, AI actors, advertisers, media, researchers, civil society organizations, state and political actors, and the UN, have been called to take action under the UN Global Principles for Information Integrity. These principles should be used to build and participate in broad cross-sector coalitions that bring together diverse expertise from civil society, academia, media, government, and the international private sector, focussing on capacity-building and meaningful youth engagement through dedicated advisory groups. Additionally, collaboration is required to develop multi-stakeholder action plans at regional, national, and local levels, engaging communities in grassroots initiatives and ensuring that youth are fully and meaningfully involved in the process.

Implementation and Monitoring

To effectively implement the UN Global Principles at large requires developing a multi-stakeholder action plan at various levels such as at the regional, national, and local levels. These plans should be informed and created by advice and counsel from an extensive range of communities including any of the grassroots initiatives having a deep understanding of regional challenges and their specific needs. Monitoring and evaluation are also regarded as essential components of the implementation process. Regular assessments of the progress, combined with the flexibility to adapt strategies as needed, will help ensure that the principles are effectively translated into practice.

Challenges and Considerations

Implementing these Global Principles of the UN will have certain challenges. The complexities that the digital landscape faces with the rapid pace of technological revamp, and alterations in the diversity of cultural and political contexts all present significant hurdles. Furthermore, the efforts to combat misinformation must be balanced with protecting fundamental rights, including the right to freedom of expression and privacy. Addressing these challenges to counter informational integrity will require continuous and ongoing collaboration with constant dialogue among stakeholders towards a commitment to innovation and continuous learning. It is also important to recognise and address the power imbalance within the information ecosystem, ensuring that all voices are heard and that any person, specifically, the marginalised communities is not cast aside.

Conclusion

The UN Global Principles for Online Misinformation and Information Integrity provide a comprehensive framework for addressing the critical challenges that are present while facing information integrity today. Advocating and promoting societal trust, healthy incentives, public empowerment, independent media, and transparency, these principles offer a passage towards a more resilient and trustworthy digital environment. The future success of these principles depends upon the collaborative efforts of all stakeholders, working together to safeguard the integrity of information for everyone.

References

• https://www.business-standard.com/world-news/un-unveils-global-principles-to-combat-online-misinformation-hate-speech-124062500317_1.html
• https://www.un.org/sustainabledevelopment/blog/2024/06/global-principles-information-integrity-launch/ 
• https://www.un.org/sites/un2.un.org/files/un-global-principles-for-information-integrity-en.pdf
• https://www.un.org/en/content/common-agenda-report/assets/pdf/Common_Agenda_Report_English.pdf 

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Introduction

As the 2024 Diwali festive season approaches, netizens eagerly embrace the spirit of celebration with online shopping, gifting, and searching for the best festive deals on online platforms. Historical web data from India shows that netizens' online activity spikes at this time as people shop online to upgrade their homes, buy unique presents for loved ones and look for services and products to make their celebrations more joyful.

However, with the increase in online transactions and digital interactions, cybercriminals take advantage of the festive rush by enticing users with fake schemes, fake coupons offering freebies, fake offers of discounted jewellery, counterfeit product sales, festival lotteries, fake lucky draws and charity appeals, malicious websites and more. Cybercrimes, especially phishing attempts, also spike in proportion to user activity and shopping trends at this time.

Hence, it becomes important for all netizens to stay alert, making sure their personal information and financial data is protected and ensure that they exercise due care and caution before clicking on any suspicious links or offers. Additionally, brands and platforms also must make strong cybersecurity a top priority to safeguard their customers and build trust.

Diwali Season and Phishing Attempts 

Last year's report from CloudSEK's research team noted an uptick in cyber threats during the Diwali period, where cybercriminals leveraged the festive mood to launch phishing, betting and crypto scams. The report revealed that phishing attempts target the e-commerce industries and seek to damage the image of reputable brands. An astounding 828 distinct domains devoted to phishing activities were found in the Facebook Ads Library by CloudSEK's investigators. The report also highlighted the use of typosquatting techniques to create phony-but-plausible domains that trick users into believing they are legitimate websites, by exploiting common typing errors or misspellings of popular domain names. As fraudsters are increasingly misusing AI and deepfake technologies to their advantage, we expect even more of these dangers to surface this year over the festive season.

CyberPeace Advisory

It is important that netizens exercise caution, especially during the festive period and follow cyber safety practices to avoid cybercrimes and phishing attempts. Some of the cyber hygiene best practices suggested by CyberPeace are as follows:

• Netizens must verify the sender’s email, address, and domain with the official site for the brand/ entity the sender claims to be affiliated with. 
• Netizens must avoid clicking links received through email, messages or shared on social media and consider visiting the official website directly. 
• Beware of urgent, time-sensitive offers pressuring immediate action. 
• Spot phishing signs like spelling errors and suspicious URLs to avoid typosquatting tactics used by cybercriminals.
• Netizens must enable two-factor authentication (2FA) for an additional layer of security.
• Have authenticated antivirus software and malware detection software installed on your devices. 
• Be wary of unsolicited festive deals, gifts and offers. 
• Stay informed on common tactics used by cybercriminals to launch phishing attacks and recognise the red flags of any phishing attempts.
• To report cybercrimes, file a complaint at cybercrime.gov.in or helpline number 1930. You can also seek assistance from the CyberPeace helpline at +91 9570000066.

References

1. https://www.outlookmoney.com/plan/financial-plan/this-diwali-beware-of-these-financial-scams
2. https://www.businesstoday.in/technology/news/story/diwali-and-pooja-domains-being-exploited-by-online-scams-see-tips-to-help-you-stay-safe-405323-2023-11-10
3. https://www.abplive.com/states/bihar/bihar-crime-news-15-cyber-fraud-arrested-in-nawada-before-diwali-2024-ann-2805088
4. https://economictimes.indiatimes.com/tech/technology/phishing-you-a-happy-diwali-ai-advancements-pave-way-for-cybercriminals/articleshow/113966675.cms?from=mdr

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Introduction

India’s telecom regulator, the Telecom Regulatory Authority of India (TRAI), has directed telcos to block all unverified headers and message templates within 30 and 60 days, respectively, according to a press release. The regulator observed that telemarketers were ‘misusing’ headers and message templates of registered parties and asked telcos to reverify all registered headers & message templates on the DLT (Distributed Ledger Technology) platform. All telecom service providers (TSP) have to comply with these directions, issued under the Telecom Commercial Communication Customer Preference Regulations, 2018, within a month, TRAI said in its release. The directions were issued after TRAI held a meeting with telcos on February 17, 2023, to discuss quality of service (QoS) improvements, review of QoS standards, QoS of 5G services and unsolicited commercial communications”, as per its press release.

Why it matters?

It may be useful as it can ensure that all promotional messages are sent through registered telemarketers using only approved templates. It is no secret that the spam problem has been difficult to rein in, so the measure can restrict its proliferation and filter out telemarketers resorting to misuse.

Details about TRAI’s orders

The release said that telcos have to ensure that temporary headers are deactivated immediately after the time duration for which such headers were created. The telcos also have to ensure that there is no space to insert unwanted content in the template of a message where one can add content to be sent to people. Message recipients should not be confused, so telcos must ensure that they register no lookalike headers in the names of different senders.

Measures to check unregistered telemarketers

The release ordered telcos to bar telemarketers not registered on its DLT platform from accessing message templates and scrubbing them to deliver spam messages to recipients on the telco’s network. The telcos have been directed not to allow promotional messages to be sent by unregistered telemarketers or telemarketers using 10-digit telephone numbers. It added that telcos have to take action against erring telemarketers and share details of these telemarketers with other telcos, which will then be responsible for stopping these entities from sending commercial communications through their networks.

How big is the problem of spam?

A survey conducted by LocalCircles said that two out of every three people (66 per cent) in India get three or more spam calls daily. It added that not one person among thousands of respondents checked the box of ‘no spam’.

The platform said that it was a national survey which gathered over 56,000 responses from Indians located in 342 districts. It also found that 92 % of responders said they continue receiving spam despite opting for DND. The DND list is a feature where mobile subscriber can register their number to avoid getting unsolicited commercial communication (UCC).

Addressing the problem of spam

The regulatory body recently released a consultation paper that proposed the idea of providing the real name identity of callers to people receiving calls. The paper said that it would use a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use details acquired by telecom service providers via customer acquisition forms (CAF).

TRAI formed a joint committee to look at the issue of phishing and cyber fraud in 2022. It included officials from the Reserve Bank of India (RBI) and the Securities and Exchange Board of India (SEBI). The telecom watchdog had laid out a plan to combat SMS and call spam using blockchain technology (DLT). It saw telecom companies and TRAI to build an encrypted and distributed database that will record user consent to be included in SMS or call send-out lists.

According to a press release, the Telecom Regulatory Authority of India (TRAI), the telecom regulator in India, has ordered carriers to block any unverified headers and message templates within 30 and 60 days, respectively.

The regulator saw that telemarketers were “misusing” registered parties’ headers and message templates. Thus, they requested that telecoms validate all of the registered headers and message templates on the DLT (Distributed Ledger Technology) platform.

According to TRAI’s statement, all telecom service providers (TSP) must adhere to these directives within one month under the 2018 Telecom Commercial Communication Consumer Preference Rules. The guidelines were released following a conference with telcos convened by TRAI on February 17, 2023, to discuss quality of service (QoS) enhancements, a review of QoS standards, the QoS of 5G services, and unsolicited commercial communications.

Why it matters?

Requiring that only registered telemarketers send promotional communications using approved templates may prove to be a beneficial safeguard. It is no secret that the spam problem has been challenging to control, so the measure can limit its spread and screen out telemarketers that employ abusive tactics.

Information on the TRAI order

According to the press release, telecoms must ensure that temporary headers are deactivated as soon as the time period they were established has passed. The telecoms must also ensure that there is no room in the message template where one can add content to be sent to recipients for unwanted content. There should be no room for uncertainty among message recipients. Thus, telecoms must ensure that no similar-looking headers are registered under the identities of various senders.

Taking action against unregistered telemarketers In accordance with the directive, telcos must prevent telemarketers who are not registered on their DLT platform from obtaining message templates and using them to send spam to subscribers on their network. Telemarketers who are not registered or who use 10-digit phone numbers cannot send promotional messages, according to instructions given to telecoms. Telcos must take action against misbehaving telemarketers, it was noted, and divulge their information to other telecoms, who would be in charge of preventing these companies from transmitting commercial messages.

How widespread is the spam issue?

According to a LocalCircles poll, three or more spam calls are received every day by two out of every three Indians (66%) on average. It further stated that not a single one of the thousands of responses clicked the “no-spam” box. According to the platform, the survey was conducted nationally and received over 56,000 responses from Indians in 342 districts. Moreover, 92 % of respondents reported that even after choosing DND, they still receive spam. A mobile subscriber can register their number on the DND list to prevent receiving unsolicited commercial communication (UCC).

consultation document recently in which it recommended the concept of providing the genuine name identify of callers to persons receiving calls. The paper indicated that it would employ a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use information collected by telecom service providers through client acquisition forms (CAF).

Conclusion

TRAI established a joint committee to examine the problem of phishing and cyber scams in 2022. Officials from the Securities and Exchange Board of India (SEBI) and Reserve Bank of India (RBI) were present (SEBI).

The telecom watchdog had outlined a strategy for leveraging blockchain technology to combat SMS and call spam (DLT).