TRAI issues guidelines to Access Service Providers to prevent misuse of messaging services
Introduction
The Telecom Regulatory Authority of India (TRAI) on 20th August 2024 issued directives requiring Access Service Providers to adhere to the specific guidelines to protect consumer interests and prevent fraudulent activities. TRAI has mandated all Access Service Providers to abide by the directives. These steps advance TRAI's efforts to promote a secure messaging ecosystem, protecting consumer interests and eliminating fraudulent conduct.
Key Highlights of the TRAI’s Directives
- For improved monitoring and control, TRAI has directed that Access Service Providers move telemarketing calls, beginning with the 140 series, to an online DLT (Digital Ledger Technology) platform by September 30, 2024, at the latest.
- All Access Service Providers will be forbidden from sending messages that contain URLs, APKs, OTT links, or callback numbers that the sender has not whitelisted, the rule is to be effective from September 1st, 2024.
- In an effort to improve message traceability, TRAI has made it mandatory for all messages, starting on November 1, 2024, to include a traceable trail from sender to receiver. Any message with an undefined or mismatched telemarketer chain will be rejected.
- To discourage the exploitation or misuse of templates for promotional content, TRAI has introduced punitive actions in case of non-compliance. Content Templates registered in the wrong category will be banned, and subsequent offences will result in a one-month suspension of the Sender's services.
- To assure compliance with rules, all Headers and Content Templates registered on DLT must follow the requirements. Furthermore, a single Content Template cannot be connected to numerous headers.
- If any misuse of headers or content templates by a sender is discovered, TRAI has instructed an immediate ‘suspension of traffic’ from all of that sender's headers and content templates for their verification. Such suspension can only be revoked only after the Sender has taken legal action against such usage. Furthermore, Delivery-Telemarketers must identify and disclose companies guilty of such misuse within two business days, or else risk comparable repercussions.
CyberPeace Policy Outlook
TRAI’s measures are aimed at curbing the misuse of messaging services including spam. TRAI has mandated that headers and content templates follow defined requirements. Punitive actions are introduced in case of non-compliance with the directives, such as blacklisting and service suspension. TRAI’s measures will surely curb the increasing rate of scams such as phishing, spamming, and other fraudulent activities and ultimately protect consumer's interests and establish a true cyber-safe environment in messaging services ecosystem.
The official text of TRAI directives is available on the official website of TRAI or you can access the link here.
References
- https://www.trai.gov.in/sites/default/files/Direction_20082024.pdf
- https://www.trai.gov.in/sites/default/files/PR_No.53of2024.pdf
- https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2046872
- https://legal.economictimes.indiatimes.com/news/regulators/trai-issues-directives-to-access-providers-to-curb-misuse-fraud-through-messaging/112669368
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Introduction
India is making strides in developing its own quantum communication capabilities, despite being a latecomer compared to nations like China and the US. In the digital age, quantum communication is gradually becoming one of the most important technologies for national security. It promises to transform secure data exchange across government, financial, and military systems by enabling unhackable communication channels through quantum concepts like entanglement and superposition. Scientists from the Defence Research and Development Organisation (DRDO) and IIT Delhi recently demonstrated quantum communication over a distance of over one kilometre in free space. One significant step at a time, India's quantum roadmap is beginning to take shape thanks to strategic partnerships between top research institutes and defence organisations.
Recent Developments
- In February 2022, by DRDO and IIT Delhi, a 100 km Quantum Key Distribution (QKD) link was established between Prayagraj and Vindhyachal using pre-existing commercial-grade optical fibre, with secure key rates of up to 10 kHz. This proved that using India's current telecom infrastructure to implement quantum-secure communication is feasible.
- Scientists at DRDO finished testing a 6-qubit superconducting quantum processor in August 2024, showing complete system integration by submitting quantum circuits through a cloud interface, running them on quantum hardware, and updating the results.
- A free-space QKD demonstration over over 1 km was conducted in June 2025, with a secure key rate of approximately 240 bits/s and a Quantum Bit Error Rate (QBER) of less than 7%. A crucial step towards satellite-based and defence-grade secure networks, this successful outdoor trial demonstrates that quantum-secure communication is now feasible in actual atmospheric conditions.
- India is looking to space as well. Since 2017, the Raman Research Institute (RRI) and ISRO have been collaborating on satellite-based QKD, with funding totalling more than ₹15 crore. In 2025, a specialised QKD-enabled satellite called SAQTI (Secured Applications using Quantum and optical Technologies by ISRO) is anticipated to go into orbit. The initiative's foundation has already been established by ground-based quantum encryption trials up to 300 meters.
- In India, private companies such as QNu Labs are assisting in the commercialisation of quantum communication. QNu, which was founded at IIT Madras, has created the plug-and-play QKD module Armos, the quantum random number generator (QRNG)Tropos, and the integrated platform QShield, which combines QKD, QRNG, and post-quantum cryptography (PQC).
Where India Stands Globally
India is still in its infancy when compared to China's 2,000 km Beijing–Shanghai QKD network and its satellite-based communication accomplishments. Leading nations like the US, UK, and Singapore are also ahead of the curve, concentrating on operationalising QKD trials for government systems and incorporating post-quantum cryptography (PQC) into national infrastructure.
However, considering the nation's limited prior exposure to quantum technologies, India's progress is noteworthy for its rapid pace and indigenous innovation.
Policy Challenges and Priorities
- Strong policy support is required to match India's efforts in quantum communication. The standardisation of PQC algorithms and their incorporation into digital public infrastructure have to be major priorities.
- Scaling innovation from lab to deployment through public-private partnership
- Accelerating satellite QKD to establish a secure communications ecosystem owned by India.
- International standards compliance and worldwide interoperability for secure quantum protocols.
Conclusion
India has made timely strides in quantum communication, spearheaded by DRDO, IITs, and ISRO. Establishing unbreakable communication systems will be essential to national security as digital infrastructure becomes more and more integrated into governance and economic life. India can establish itself as a significant player in the developing quantum-secure world with consistent investment, well-coordinated policy, and international collaboration.
References
- https://www.thehindu.com/sci-tech/science/quantum-communication-iit-delhi-drdo-entanglement-qkd-explained/article69705017.ece
- https://drdo.gov.in/drdo/quantum-technologies
- https://www.indiatoday.in/science/story/the-end-of-hacking-how-isro-and-drdo-are-building-an-unhackable-quantum-future-2743715-2025-06-22
- https://www.pib.gov.in/PressReleasePage.aspx?PRID=2136702
- https://www.pib.gov.in/PressReleasePage.aspx?PRID=1800648
- https://thequantuminsider.com/2024/08/29/indias-drdo-scientists-complete-testing-of-6-qubit-superconducting-quantum-processor/
- https://www.pib.gov.in/PressReleasePage.aspx?PRID=2077600
- https://www.pib.gov.in/PressReleasePage.aspx?PRID=2121617
- https://www.rri.res.in/news/quic-lab-achieves-next-step-towards-realising-secure-satellite-based-quantum-communication#:~:text=QuIC%20lab%20achieves%20the%20next,transactions%2Dsafe%2D2561836.html
- https://www.gsma.com/newsroom/post-quantum-government-initiatives-by-country-and-region/
- https://tech.hindustantimes.com/tech/news/rri-demonstrates-secure-satellite-based-quantum-communication-in-collaboration-with-isro-71680375748247.html

Introduction
A zero-click cyber attack solely relies on software and hardware flaws, bypassing any human factor to infect a device and take control over its data. It is almost impossible to discover the attack and know that the device is hacked unless someone on your side is closely monitoring your network traffic data.
At Kaspersky, security analysts used their SIEM solution KUMA to monitor their corporate WiFi network traffic and discovered this mysterious attack. They took necessary actions to investigate it and even went a step further to dive right into the action and uncover the entire attack chain.
A few months ago, Kaspersky shared their findings about this attack on iOS devices. They shared how these zero-click vulnerabilities were being exploited by the attackers and called this attack ‘Operation Triangulation’.
A zero-click exploit in the network
Kaspersky detected a zero-click attack on the iPhones of their colleagues while monitoring their corporate WiFi network traffic. They managed to get detailed information on all the stages of the attack by simply identifying a pattern in the domain names flowing through their network. Although the attackers were quite experienced, their mistakes helped Kaspersky detect critical vulnerabilities in all iOS devices.
The name-pattern
These previously unsuspected domains had a similar name-style which consisted of two names and ended with ‘.com’, such as ‘backuprabbit.com’ and ‘cloudsponcer.com’. They were used in pairs, one for an exportation process and the other served as a command and control server. These domains showed high outbound traffic, they were registered with NameCheap and protected with Cloudflare.
The network pattern
Each time a connection to these suspicious domains was made, it was preceded by an iMessage connection which indicated these domains are being accessed by iOS devices. It was observed that the devices connected to these domains, downloaded attachments, performed a few requests to a first level domain which was an exploitation framework server, then made regular connections with the second level domain which was a command and control server controlled by the attackers.
Getting more information
To get more information about the attack all the infected devices were collected and backed up after carefully informing the device owners. Although the attackers had managed to clean their artefacts, the backed up data was used to perform digital forensic procedures and find traces of the attacks. This helped Kaspersky to figure out how the infection might be taking place.
The attacker’s mistakes
The attackers deleted all the attachment files and exploits but did not delete the modified SMS attachment folder. That folder had no files left inside it. The attackers removed evidence from other databases as well, like the ‘SMS.db’ database, however another database called ‘datausage.sqlite’ was not sanitised.
The ‘datausage.sqlite’ database is the most important database when it comes to iOS forensics as its contents can be used to track applications and network usage. Upon examination of this database, a process logged as ‘BackupAgent’ was found to be making network connections at the same time the device was making connections to the suspicious domains.
The indicator of compromise
‘BackupAgent’ stood out in this scenario because although it is a legitimate binary, it has been deprecated since iOS4 and it should not have been making any network connections. This identified the ‘BackupAgent’ process as the first solid indicator of compromise in Operation Triangulation. The indicator is termed as- ‘Data usage by process BackupAgent’, and was used to determine if any specific device was infected.
Taking it a step ahead
The team at Kaspersky successfully identified the indicator of compromise and determined which devices were infected, but as the attackers were experienced enough to delete their payloads, they decided to set a trap and perform a man-in-the-middle attack. When they did, the attackers were unable to detect it.
The man-in the-middle attack
Kaspersky prepared a server with ‘WireGuard’ and ‘mitmproxy’. They installed root certificates on devices that could be used as targets for the attackers and routed all the network traffic to that server. They also developed a ‘Telegram’ bot to notify them about new infections as they decrypted the network traffic.
Setting up a bot proved to be an effective way of real time monitoring while modifying all the network packets on-the-fly with ‘mitmproxy’, this gave them unlimited power! Their trap was successful in capturing a payload sent by the attackers and it was analysed in detail.
The name was in the payload
The payload was an HTML page with obfuscator javascript which performed various code checks and canvas footprinting. It rendered a yellow triangle and calculated its hash value. This is why the operation was named Operation Triangulation.
The team at Kaspersky started cracking various layers of asymmetric cryptography with regular expressions. They patched the stages one-by-one on the fly to move the logic from each stage to ‘mitmproxy’ and finally implemented a 400 line ‘mitmproxy’ add-on. This add-on decrypted all the validators, exploits, spyware and additional modules.
The mystery
It is remarkable how Kaspersky detected the attack and identified multiple vulnerabilities, set up a trap to capture a payload and decrypted it completely. They shared all their findings with the device manufacturer and Apple responded by sending out a security patch update addressing four zero-day vulnerabilities.
A zero-click vulnerability
Traditionally any spyware relies on the user to to click on a compromised link or file to initiate the infection. However a zero-click vulnerability is a specific flaw in the device software or hardware that the attacker can use to infect the device without the need for a click or tap from the user.
The vulnerabilities identified
- Tricky Font Flaw (CVE-2023-41990): A clandestine method involving the manipulation of font rendering on iPhones, akin to a secret code deciphered by the attackers.Apple swiftly addressed this vulnerability in versions iOS 15.7.8 and iOS 16.3.
- Kernel Trick (CVE-2023-32434): Exploiting a hidden language understood only by the iPhone's core, the attackers successfully compromised the kernel's integrity.Apple responded with fixes implemented in iOS 15.7.7, iOS 15.8, and iOS 16.5.1.
- Web Sneakiness (CVE-2023-32435): Leveraging a clever ploy in the interpretation of web content by iPhones, the attackers manipulated the device's behaviour.Apple addressed this vulnerability in iOS 15.7.7 and iOS 16.5.1.
- Kernel Key (CVE-2023-38606): The pinnacle of the operation, the attackers discovered a covert method to tamper with the iPhone's core, the kernel.Apple responded with a fix introduced in iOS 16.6, thwarting the intrusion into the most secure facets of the iPhone
Still, how these attackers were able to find this critical vulnerability in a device which stands out for it’s security features is still unknown.
CyberPeace Advisory
Zero-click attacks are a real threat, but you can defend yourself. Being aware of the risks and taking proactive steps can significantly reduce vulnerability. Regularly installing the latest updates for your operating system, apps, and firmware helps patch vulnerabilities before attackers can exploit them.
- Keep your software updated as they contain crucial security patches that plug vulnerabilities before attackers can exploit them.
- Use security software to actively scan for suspicious activity and malicious code, acting as a first line of defence against zero-click intrusions.
- Be cautious with unsolicited messages if the offer seems too good to be true or the link appears suspicious as it can contain malware that can infect your device.
- Disable automatic previews as it can potentially trigger malicious code hidden within the content.
- Be mindful of what you install and avoid unverified apps and pirated software, as they can be Trojan horses laden with malware.
- Stay informed about the latest threats and updates by following reliable news sources and security blogs to stay ahead of the curve, recognize potential zero-click scams and adjust your behaviour accordingly.
Check out our (advisory report)[add report link] to get in depth information.
Conclusion
Operation Triangulation stands as a testament to the continuous cat-and-mouse game between cybercriminals and tech giants. While the covert spy mission showcased the vulnerabilities present in earlier iPhone versions, Apple's prompt response underscores the commitment to user security. As the digital landscape evolves, vigilance, timely updates, and collaborative efforts remain essential in safeguarding against unforeseen cyber threats.
References:
- Operation Triangulation: iOS devices targeted with previously unknown malware | Securelist, 1 June, 2023
- Operation Triangulation: The last (hardware) mystery | Securelist, 27 December, 2023.
- 37C3 - Operation Triangulation: What You Get When Attack iPhones of Researchers (youtube.com), 29 December,2023
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Introduction
The rise of misinformation, disinformation, and synthetic media content on the internet and social media platforms has raised serious concerns, emphasizing the need for responsible use of social media to maintain information accuracy and combat misinformation incidents. With online misinformation rampant all over the world, the World Economic Forum's 2024 Global Risk Report, notably ranks India amongst the highest in terms of risk of mis/disinformation.
The widespread online misinformation on social media platforms necessitates a joint effort between tech/social media platforms and the government to counter such incidents. The Indian government is actively seeking to collaborate with tech/social media platforms to foster a safe and trustworthy digital environment and to also ensure compliance with intermediary rules and regulations. The Ministry of Information and Broadcasting has used ‘extraordinary powers’ to block certain YouTube channels, X (Twitter) & Facebook accounts, allegedly used to spread harmful misinformation. The government has issued advisories regulating deepfake and misinformation, and social media platforms initiated efforts to implement algorithmic and technical improvements to counter misinformation and secure the information landscape.
Efforts by the Government and Social Media Platforms to Combat Misinformation
- Advisory regulating AI, deepfake and misinformation
The Ministry of Electronics and Information Technology (MeitY) issued a modified advisory on 15th March 2024, in suppression of the advisory issued on 1st March 2024. The latest advisory specifies that the platforms should inform all users about the consequences of dealing with unlawful information on platforms, including disabling access, removing non-compliant information, suspension or termination of access or usage rights of the user to their user account and imposing punishment under applicable law. The advisory necessitates identifying synthetically created content across various formats, and instructs platforms to employ labels, unique identifiers, or metadata to ensure transparency.
- Rules related to content regulation
The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (Updated as on 6.4.2023) have been enacted under the IT Act, 2000. These rules assign specific obligations on intermediaries as to what kind of information is to be hosted, displayed, uploaded, published, transmitted, stored or shared. The rules also specify provisions to establish a grievance redressal mechanism by platforms and remove unlawful content within stipulated time frames.
- Counteracting misinformation during Indian elections 2024
To counter misinformation during the Indian elections the government and social media platforms made their best efforts to ensure the electoral integrity was saved from any threat of mis/disinformation. The Election Commission of India (ECI) further launched the 'Myth vs Reality Register' to combat misinformation and to ensure the integrity of the electoral process during the general elections in 2024. The ECI collaborated with Google to empower the citizenry by making it easy to find critical voting information on Google Search and YouTube. In this way, Google has supported the 2024 Indian General Election by providing high-quality information to voters and helping people navigate AI-generated content. Google connected voters to helpful information through product features that show data from trusted institutions across its portfolio. YouTube showcased election information panels, featuring content from authoritative sources.
- YouTube and X (Twitter) new ‘Notes Feature’
- Notes Feature on YouTube: YouTube is testing an experimental feature that allows users to add notes to provide relevant, timely, and easy-to-understand context for videos. This initiative builds on previous products that display helpful information alongside videos, such as information panels and disclosure requirements when content is altered or synthetic. YouTube clarified that the pilot will be available on mobiles in the U.S. and in the English language, to start with. During this test phase, viewers, participants, and creators are invited to give feedback on the quality of the notes.
- Community Notes feature on X: Community Notes on X aims to enhance the understanding of potentially misleading posts by allowing users to add context to them. Contributors can leave notes on any post, and if enough people rate the note as helpful, it will be publicly displayed. The algorithm is open source and publicly available on GitHub, allowing anyone to audit, analyze, or suggest improvements. However, Community Notes do not represent X's viewpoint and cannot be edited or modified by their teams. A post with a Community Note will not be labelled, removed, or addressed by X unless it violates the X Rules, Terms of Service, or Privacy Policy. Failure to abide by these rules can result in removal from accessing Community Notes and/or other remediations. Users can report notes that do not comply with the rules by selecting the menu on a note and selecting ‘Report’ or using the provided form.
CyberPeace Policy Recommendations
Countering widespread online misinformation on social media platforms requires a multipronged approach that involves joint efforts from different stakeholders. Platforms should invest in state-of-the-art algorithms and technology to detect and flag suspected misleading information. They should also establish trustworthy fact-checking protocols and collaborate with expert fact-checking groups. Campaigns, seminars, and other educational materials must be encouraged by the government to increase public awareness and digital literacy about the mis/disinformation risks and impacts. Netizens should be empowered with the necessary skills and ability to discern fact and misleading information to successfully browse true information in the digital information age. The joint efforts by Government authorities, tech companies, and expert cyber security organisations are vital in promoting a secure and honest online information landscape and countering the spread of mis/disinformation. Platforms must encourage netizens/users to foster appropriate online conduct while using platforms and abiding by the terms & conditions and community guidelines of the platforms. Encouraging a culture of truth and integrity on the internet, honouring differing points of view, and confirming facts all help to create a more reliable and information-resilient environment.
References:
- https://www.meity.gov.in/writereaddata/files/Advisory%2015March%202024.pdf
- https://blog.google/intl/en-in/company-news/outreach-initiatives/supporting-the-2024-indian-general-election/
- https://blog.youtube/news-and-events/new-ways-to-offer-viewers-more-context/
- https://help.x.com/en/using-x/community-notes