TRAI issues guidelines to Access Service Providers to prevent misuse of messaging services
Introduction
The Telecom Regulatory Authority of India (TRAI) on 20th August 2024 issued directives requiring Access Service Providers to adhere to the specific guidelines to protect consumer interests and prevent fraudulent activities. TRAI has mandated all Access Service Providers to abide by the directives. These steps advance TRAI's efforts to promote a secure messaging ecosystem, protecting consumer interests and eliminating fraudulent conduct.
Key Highlights of the TRAI’s Directives
- For improved monitoring and control, TRAI has directed that Access Service Providers move telemarketing calls, beginning with the 140 series, to an online DLT (Digital Ledger Technology) platform by September 30, 2024, at the latest.
- All Access Service Providers will be forbidden from sending messages that contain URLs, APKs, OTT links, or callback numbers that the sender has not whitelisted, the rule is to be effective from September 1st, 2024.
- In an effort to improve message traceability, TRAI has made it mandatory for all messages, starting on November 1, 2024, to include a traceable trail from sender to receiver. Any message with an undefined or mismatched telemarketer chain will be rejected.
- To discourage the exploitation or misuse of templates for promotional content, TRAI has introduced punitive actions in case of non-compliance. Content Templates registered in the wrong category will be banned, and subsequent offences will result in a one-month suspension of the Sender's services.
- To assure compliance with rules, all Headers and Content Templates registered on DLT must follow the requirements. Furthermore, a single Content Template cannot be connected to numerous headers.
- If any misuse of headers or content templates by a sender is discovered, TRAI has instructed an immediate ‘suspension of traffic’ from all of that sender's headers and content templates for their verification. Such suspension can only be revoked only after the Sender has taken legal action against such usage. Furthermore, Delivery-Telemarketers must identify and disclose companies guilty of such misuse within two business days, or else risk comparable repercussions.
CyberPeace Policy Outlook
TRAI’s measures are aimed at curbing the misuse of messaging services including spam. TRAI has mandated that headers and content templates follow defined requirements. Punitive actions are introduced in case of non-compliance with the directives, such as blacklisting and service suspension. TRAI’s measures will surely curb the increasing rate of scams such as phishing, spamming, and other fraudulent activities and ultimately protect consumer's interests and establish a true cyber-safe environment in messaging services ecosystem.
The official text of TRAI directives is available on the official website of TRAI or you can access the link here.
References
- https://www.trai.gov.in/sites/default/files/Direction_20082024.pdf
- https://www.trai.gov.in/sites/default/files/PR_No.53of2024.pdf
- https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2046872
- https://legal.economictimes.indiatimes.com/news/regulators/trai-issues-directives-to-access-providers-to-curb-misuse-fraud-through-messaging/112669368
Related Blogs
Introduction
The government has announced that the new criminal laws will come into force on 1st July 2024. The Union Government notified that three recently enacted criminal laws, viz. Bhartiya Nyaya Sanhita 2023, Bharatiya Nagarik Suraksha Sanhita 2023, and Bharatiya Sakshya Adhiniyam 2023 will be effective from 1st July 2024. The Indian Penal Code 1860, Code of Criminal Procedure 1973, and Indian Evidence Act 1872 have been replaced by these new criminal laws.
On 23 February 2024, the Ministry of Home Affairs Announced the Effective Date of new criminal laws as follows:
- Bharatiya Nyaya Sanhita, 2023 Effective from 1-7-2024, except Section 106(2).
- Bharatiya Sakshya Adhiniyam, 2023 Effective from 1-7-2024.
- Bharatiya Nagarik Suraksha Sanhita, 2023 The provisions will come into force on 1-7-2024 except the provisions of the entry relating to section 106(2) of the Bharatiya Nyaya Sanhita, 2023, in the First Schedule.
Section 106(2) Will Not Be Enforced
Truckers protested against this provision, which provides 10 years imprisonment and fines for those who cause death by rash and negligent driving of a vehicle not amounting to culpable homicide, and escape without reporting it to a police officer. As of now, the government has promised truckers and transporters that subsection 2 of Section 106 of Bharatiya Nyay Sanhita (BNS) will not come into force. This subsection deals with fatal hit-and-run cases and prescribes higher penalties for not informing authorities immediately after an accident.
Section 106(2) of Bharatiya Nyaya Sanhita, 2023 read as follows;
106. Causing death by negligence.—
(2) Whoever causes death of any person by rash and negligent driving of vehicle not amounting to culpable homicide, and escapes without reporting it to a police officer or a Magistrate soon after the incident, shall be punished with imprisonment of either description of aterm which may extend to ten years, and shall also be liable to fine.
BHARATIYA SAKSHYA ADHINIYAM, 2023
The Bhartiya Sakshya Adhiniyam 2023 will replace the Indian Evidence Act 1872. The Act has undergone significant modification to maintain its fundamental principles for fair legal proceedings and adapt to technological advancements and changes in societal norms. This Act recognises electronic records as primary evidence under Section 57. It also allows the electronic presentation of oral evidence, enabling remote testimony and ensuring that electronic records will have the same legal effect as paper records.
Bharatiya Nagarik Suraksha Sanhita, 2023
The Bharatiya Nagarik Suraksha Sanhita, 2023 replaces the 1973 Code of Criminal Procedure, introducing certain modifications. This Act, under section 176, requires forensic investigation for crimes punished with seven years' imprisonment or more. Section 530 of BNSS, 2023 is a newly inserted provision which envisages the use of electronic communication audio-video electronic means for trials, inquiries, proceedings, service and issuance of summons. Electronic mode is permitted for all trials, inquiries, and proceedings under section 173 of this Act. The concept of Zero FIR is also introduced under section 173(1) and mandates police stations to register the FIR, irrespective of jurisdiction.
Conclusion
India's new criminal laws are set to take effect on 1st July 2024. These laws modernise the country's legal framework, replacing outdated statutes and incorporating technological advancements. The concerns from stakeholders led to the withholding of enforcement of Section 106(2) of Bharatiya Nyaya Sanhita 2023. The new criminal laws aim to address contemporary society's complexities while upholding justice and fairness.
References
- https://www.indiatoday.in/india/video/new-criminal-laws-to-come-into-effect-from-july-1-2506664-2024-02-24
- https://www.lawrbit.com/article/ipc-crpc-evidence-act-replaced-by-new-criminal-laws/
Executive Summary:
A post on X (formerly Twitter) featuring an image that has been widely shared with misleading captions, claiming to show men riding an elephant next to a tiger in Bihar, India. This post has sparked both fascination and skepticism on social media. However, our investigation has revealed that the image is misleading. It is not a recent photograph; rather, it is a photo of an incident from 2011. Always verify claims before sharing.
Claims:
An image purporting to depict men riding an elephant next to a tiger in Bihar has gone viral, implying that this astonishing event truly took place.
Fact Check:
After investigation of the viral image using Reverse Image Search shows that it comes from an older video. The footage shows a tiger that was shot after it became a man-eater by forest guard. The tiger killed six people and caused panic in local villages in the Ramnagar division of Uttarakhand in January, 2011.
Before sharing viral posts, take a brief moment to verify the facts. Misinformation spreads quickly and it’s far better to rely on trusted fact-checking sources.
Conclusion:
The claim that men rode an elephant alongside a tiger in Bihar is false. The photo presented as recent actually originates from the past and does not depict a current event. Social media users should exercise caution and verify sensational claims before sharing them.
- Claim: The video shows people casually interacting with a tiger in Bihar
- Claimed On:Instagram and X (Formerly Known As Twitter)
- Fact Check: False and Misleading
Introduction
The G7 nations, a group of the most powerful economies, have recently turned their attention to the critical issue of cybercrimes and (AI) Artificial Intelligence. G7 summit has provided an essential platform for discussing the threats and crimes occurring from AI and lack of cybersecurity. These nations have united to share their expertise, resources, diplomatic efforts and strategies to fight against cybercrimes. In this blog, we shall investigate the recent development and initiatives undertaken by G7 nations, exploring their joint efforts to combat cybercrime and navigate the evolving landscape of artificial intelligence. We shall also explore the new and emerging trends in cybersecurity, providing insights into ongoing challenges and innovative approaches adopted by the G7 nations and the wider international community.
G7 Nations and AI
Each of these nations have launched cooperative efforts and measures to combat cybercrime successfully. They intend to increase their collective capacities in detecting, preventing, and responding to cyber assaults by exchanging intelligence, best practices, and experience. G7 nations are attempting to develop a strong cybersecurity architecture capable of countering increasingly complex cyber-attacks through information-sharing platforms, collaborative training programs, and joint exercises.
The G7 Summit provided an important forum for in-depth debates on the role of artificial intelligence (AI) in cybersecurity. Recognising AI’s transformational potential, the G7 nations have participated in extensive discussions to investigate its advantages and address the related concerns, guaranteeing responsible research and use. The nation also recognises the ethical, legal, and security considerations of deploying AI cybersecurity.
Worldwide Rise of Ransomware
High-profile ransomware attacks have drawn global attention, emphasising the need to combat this expanding threat. These attacks have harmed organisations of all sizes and industries, leading to data breaches, operational outages, and, in some circumstances, the loss of sensitive information. The implications of such assaults go beyond financial loss, frequently resulting in reputational harm, legal penalties, and service delays that affect consumers, clients, and the public. The increase in high-profile ransomware incidents has garnered attention worldwide, Cybercriminals have adopted a multi-faceted approach to ransomware attacks, combining techniques such as phishing, exploit kits, and supply chain Using spear-phishing, exploit kits, and supply chain hacks to obtain unauthorised access to networks and spread the ransomware. This degree of expertise and flexibility presents a substantial challenge to organisations attempting to protect against such attacks.
Focusing On AI and Upcoming Threats
During the G7 summit, one of the key topics for discussion on the role of AI (Artificial Intelligence) in shaping the future, Leaders and policymakers discuss the benefits and dangers of AI adoption in cybersecurity. Recognising AI’s revolutionary capacity, they investigate its potential to improve defence capabilities, predict future threats, and secure vital infrastructure. Furthermore, the G7 countries emphasise the necessity of international collaboration in reaping the advantages of AI while reducing the hazards. They recognise that cyber dangers transcend national borders and must be combated together. Collaboration in areas such as exchanging threat intelligence, developing shared standards, and promoting best practices is emphasised to boost global cybersecurity defences. The G7 conference hopes to set a global agenda that encourages responsible AI research and deployment by emphasising the role of AI in cybersecurity. The summit’s sessions present a path for maximising AI’s promise while tackling the problems and dangers connected with its implementation.
As the G7 countries traverse the complicated convergence of AI and cybersecurity, their emphasis on collaboration, responsible practices, and innovation lays the groundwork for international collaboration in confronting growing cyber threats. The G7 countries aspire to establish robust and secure digital environments that defend essential infrastructure, protect individuals’ privacy, and encourage trust in the digital sphere by collaboratively leveraging the potential of AI.
Promoting Responsible Al development and usage
The G7 conference will focus on developing frameworks that encourage ethical AI development. This includes fostering openness, accountability, and justice in AI systems. The emphasis is on eliminating biases in data and algorithms and ensuring that AI technologies are inclusive and do not perpetuate or magnify existing societal imbalances.
Furthermore, the G7 nations recognise the necessity of privacy protection in the context of AI. Because AI systems frequently rely on massive volumes of personal data, summit speakers emphasise the importance of stringent data privacy legislation and protections. Discussions centre around finding the correct balance between using data for AI innovation, respecting individuals’ privacy rights, and protecting data security. In addition to responsible development, the G7 meeting emphasises the importance of responsible AI use. Leaders emphasise the importance of transparent and responsible AI governance frameworks, which may include regulatory measures and standards to ensure AI technology’s ethical and legal application. The goal is to defend individuals’ rights, limit the potential exploitation of AI, and retain public trust in AI-driven solutions.
The G7 nations support collaboration among governments, businesses, academia, and civil society to foster responsible AI development and use. They stress the significance of sharing best practices, exchanging information, and developing international standards to promote ethical AI concepts and responsible practices across boundaries. The G7 nations hope to build the global AI environment in a way that prioritises human values, protects individual rights, and develops trust in AI technology by fostering responsible AI development and usage. They work together to guarantee that AI is a force for a good while reducing risks and resolving social issues related to its implementation.
Challenges on the way
During the summit, the nations, while the G7 countries are committed to combating cybercrime and developing responsible AI development, they confront several hurdles in their efforts. Some of them are:
A Rapidly Changing Cyber Threat Environment: Cybercriminals’ strategies and methods are always developing, as is the nature of cyber threats. The G7 countries must keep up with new threats and ensure their cybersecurity safeguards remain effective and adaptable.
Cross-Border Coordination: Cybercrime knows no borders, and successful cybersecurity necessitates international collaboration. On the other hand, coordinating activities among nations with various legal structures, regulatory environments, and agendas can be difficult. Harmonising rules, exchanging information, and developing confidence across states are crucial for effective collaboration.
Talent Shortage and Skills Gap: The field of cybersecurity and AI knowledge necessitates highly qualified personnel. However, skilled individuals in these fields need more supply. The G7 nations must attract and nurture people, provide training programs, and support research and innovation to narrow the skills gap.
Keeping Up with Technological Advancements: Technology changes at a rapid rate, and cyber-attacks become more complex. The G7 nations must ensure that their laws, legislation, and cybersecurity plans stay relevant and adaptive to keep up with future technologies such as AI, quantum computing, and IoT, which may both empower and challenge cybersecurity efforts.
Conclusion
To combat cyber threats effectively, support responsible AI development, and establish a robust cybersecurity ecosystem, the G7 nations must constantly analyse and adjust their strategy. By aggressively tackling these concerns, the G7 nations can improve their collective cybersecurity capabilities and defend their citizens’ and global stakeholders’ digital infrastructure and interests.
