#FactCheck: Beware of Fake Emails Distributing Fraudulent e-PAN Cards
Executive Summary:
We have identified a post addressing a scam email that falsely claims to offer a download link for an e-PAN Card. This deceptive email is designed to mislead recipients into disclosing sensitive financial information by impersonating official communication from Income Tax Department authorities. Our report aims to raise awareness about this fraudulent scheme and emphasize the importance of safeguarding personal data against such cyber threats.

Claim:
Scammers are sending fake emails, asking people to download their e-PAN cards. These emails pretend to be from government authorities like the Income Tax Department and contain harmful links that can steal personal information or infect devices with malware.
Fact Check:
Through our research, we have found that scammers are sending fake emails, posing as the Income Tax Department, to trick users into downloading e-PAN cards from unofficial links. These emails contain malicious links that can lead to phishing attacks or malware infections. Genuine e-PAN services are only available through official platforms such as the Income Tax Department's website (www.incometaxindia.gov.in) and the NSDL/UTIITSL portals. Despite repeated warnings, many individuals still fall victim to such scams. To combat this, the Income Tax Department has a dedicated page for reporting phishing attempts: Report Phishing - Income Tax India. It is crucial for users to stay cautious, verify email authenticity, and avoid clicking on suspicious links to protect their personal information.

Conclusion:
The emails currently in circulation claiming to provide e-PAN card downloads are fraudulent and should not be trusted. These deceptive messages often impersonate government authorities and contain malicious links that can result in identity theft or financial fraud. Clicking on such links may compromise sensitive personal information, putting individuals at serious risk. To ensure security, users are strongly advised to verify any such communication directly through official government websites and avoid engaging with unverified sources. Additionally, any phishing attempts should be reported to the Income Tax Department and also to the National Cyber Crime Reporting Portal to help prevent the spread of such scams. Staying vigilant and exercising caution when handling unsolicited emails is crucial in safeguarding personal and financial data.
- Claim: Fake emails claim to offer e-PAN card downloads.
- Claimed On: Social Media
- Fact Check: False and Misleading
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Introduction
Beginning with the premise that the advent of the internet has woven a rich but daunting digital web, intertwining the very fabric of technology with the variegated hues of human interaction, the EU has stepped in as the custodian of this ever-evolving tableau. It is within this sprawling network—a veritable digital Minotaur's labyrinth—that the European Union has launched a vigilant quest, seeking not merely to chart its enigmatic corridors but to instil a sense of order in its inherent chaos.
The Digital Services Act (DSA) is the EU's latest testament to this determined pilgrimage, a voyage to assert dominion over the nebulous realms of cyberspace. In its latest sagacious move, the EU has levelled its regulatory lance at the behemoths of digital indulgence—Pornhub, XVideos, and Stripchat—monarchs in the realm of adult entertainment, each commanding millions of devoted followers.
Applicability of DSA
Graced with the moniker of Very Large Online Platforms (VLOPs), these titans of titillation are now facing the complex weave of duties delineated by the DSA, a legislative leviathan whose coils envelop the shadowy expanses of the internet with an aim to safeguard its citizens from the snares and pitfalls ensconced within. Like a vigilant Minotaur, the European Commission, the EU's executive arm, stands steadfast, enforcing compliance with an unwavering gaze.
The DSA is more than a mere compilation of edicts; it encapsulates a deeper, more profound ethos—a clarion call announcing that the wild frontiers of the digital domain shall be tamed, transforming into enclaves where the sanctity of individual dignity and rights is zealously championed. The three corporations, singled out as the pioneers to be ensnared by the DSA's intricate net, are now beckoned to embark on an odyssey of transformation, realigning their operations with the EU's noble envisioning of a safeguarded internet ecosystem.
The Paradigm Shift
In a resolute succession, following its first decree addressing 19 Very Large Online Platforms and Search Engines, the Commission has now ensconced the trinity of adult content purveyors within the DSA's embrace. The act demands that these platforms establish intuitive user mechanisms for reporting illicit content, prioritize communications from entities bestowed with the 'trusted flaggers' title, and elucidate to users the rationale behind actions taken to restrict or remove content. Paramount to the DSA's ethos, they are also tasked with constructing internal mechanisms to address complaints, forthwith apprising law enforcement of content hinting at criminal infractions, and revising their operational underpinnings to ensure the confidentiality, integrity, and security of minors.
But the aspirations of the DSA stretch farther, encompassing a realm where platforms are agents against deception and manipulation of users, categorically eschewing targeted advertisement that exploits sensitive profiling data or is aimed at impressionable minors. The platforms must operate with an air of diligence and equitable objectivity, deftly applying their terms of use, and are compelled to reveal their content moderation practices through annual declarations of transparency.
The DSA bestows upon the designated VLOPs an even more intensive catalogue of obligations. Within a scant four months of their designation, Pornhub, XVideos, and Stripchat are mandated to implement measures that both empower and shield their users—especially the most vulnerable, minors—from harms that traverse their digital portals. Augmented content moderation measures are requisite, with critical risk analyses and mitigation strategies directed at halting the spread of unlawful content, such as child exploitation material or the non-consensual circulation of intimate imagery, as well as curbing the proliferation and repercussions of deepfake-generated pornography.
The New Rules
The DSA enshrines the preeminence of protecting minors, with a staunch requirement for VLOPs to contrive their services so as to anticipate and enfeeble any potential threats to the welfare of young internet navigators. They must enact operational measures to deter access to pornographic content by minors, including the utilization of robust age verification systems. The themes of transparency and accountability are amplified under the DSA's auspices, with VLOPs subject to external audits of their risk assessments and adherence to stipulations, the obligation to maintain accessible advertising repositories, and the provision of data access to rigorously vetted researchers.
Coordinated by the Commission in concert with the Member States' Digital Services Coordinators, vigilant supervision will be maintained to ensure the scrupulous compliance of Pornhub, Stripchat, and XVideos with the DSA's stringent directives. The Commission's services are poised to engage with the newly designated platforms diligently, affirming that initiatives aimed at shielding minors from pernicious content, as well as curbing the distribution of illegal content, are effectively addressed.
The EU's monumental crusade, distilled into the DSA, symbolises a pledge—a testament to its steadfast resolve to shepherd cyberspace, ensuring the Minotaur of regulation keeps the bedlam at a manageable compass and the sacrosanctity of the digital realm inviolate for all who meander through its infinite expanses. As we cast our gazes toward February 17, 2024—the cusp of the DSA's comprehensive application—it is palpable that this legislative milestone is not simply a set of guidelines; it stands as a bold, unflinching manifesto. It beckons the advent of a novel digital age, where every online platform, barring small and micro-enterprises, will be enshrined in the lofty ideals imparted by the DSA.
Conclusion
As we teeter on the edge of this nascent digital horizon, it becomes unequivocally clear: the European Union's Digital Services Act is more than a mundane policy—it is a pledge, a resolute statement of purpose, asserting that amid the vast, interwoven tapestry of the internet, each user's safety, dignity, and freedoms are enshrined and hold the intrinsic significance meriting the force of the EU's legislative guard. Although the labyrinth of the digital domain may be convoluted with complexity, guided by the DSA's insightful thread, the march toward a more secure, conscientious online sphere forges on—resolute, unerring, one deliberate stride at a time.
References
https://ec.europa.eu/commission/presscorner/detail/en/ip_23_6763https://www.breakingnews.ie/world/three-of-the-biggest-porn-sites-must-verify-ages-under-eus-new-digital-law-1566874.html
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Introduction
The ongoing armed conflict between Israel and Hamas/ Palestine is in the news all across the world. The latest conflict was triggered by unprecedented attacks against Israel by Hamas militants on October 7, killing thousands of people. Israel has launched a massive counter-offensive against the Islamic militant group. Amid the war, the bad information and propaganda spreading on various social media platforms, tech researchers have detected a network of 67 accounts that posted false content about the war and received millions of views. The ‘European Commission’ has sent a letter to Elon Musk, directing them to remove illegal content and disinformation; otherwise, penalties can be imposed. The European Commission has formally requested information from several social media giants on their handling of content related to the Israel-Hamas war. This widespread disinformation impacts and triggers the nature of war and also impacts the world and affects the goodwill of the citizens. The bad group, in this way, weaponise the information and fuels online hate activity, terrorism and extremism, flooding political polarisation with hateful content on social media. Online misinformation about the war is inciting extremism, violence, hate and different propaganda-based ideologies. The online information environment surrounding this conflict is being flooded with disinformation and misinformation, which amplifies the nature of war and too many fake narratives and videos are flooded on social media platforms.
Response of social media platforms
As there is a proliferation of online misinformation and violent content surrounding the war, It imposes a question on social media companies in terms of content moderation and other policy shifts. It is notable that Instagram, Facebook and X(Formerly Twitter) all have certain features in place giving users the ability to decide what content they want to view. They also allow for limiting the potentially sensitive content from being displayed in search results.
The experts say that It is of paramount importance to get a sort of control in this regard and define what is permissible online and what is not, Hence, what is required is expertise to determine the situation, and most importantly, It requires robust content moderation policies.
During wartime, people who are aggrieved or provoked are often targeted by this internet disinformation that blends ideological beliefs and spreads conspiracy theories and hatred. This is not a new phenomenon, it is often observed that disinformation-spreading groups emerged and became active during such war and emergency times and spread disinformation and propaganda-based ideologies and influence the society at large by misrepresenting the facts and planted stories. Social media has made it easier to post user-generated content without properly moderating it. However, it is a shared responsibility of tech companies, users, government guidelines and policies to collectively define and follow certain mechanisms to fight against disinformation and misinformation.
Digital Services Act (DSA)
The newly enacted EU law, i.e. Digital Services Act, pushes various larger online platforms to prevent posts containing illegal content and also puts limits on targeted advertising. DSA enables to challenge the of illegal online content and also poses requirements to prevent misinformation and disinformation and ensure more transparency over what the users see on the platforms. Rules under the DSA cover everything from content moderation & user privacy to transparency in operations. DSA is a landmark EU legislation moderating online platforms. Large tech platforms are now subject to content-related regulation under this new EU law ‘The Digital Services Act’, which also requires them to prevent the spread of misinformation and disinformation and overall ensure a safer online environment.
Indian Scenario
The Indian government introduced the Intermediary Guidelines (Intermediary Guidelines and Digital Media Ethics Code) Rules, updated in 2023 which talks about the establishment of a "fact check unit" to identify false or misleading online content. Digital Personal Data Protection, 2023 has also been enacted which aims to protect personal data. The upcoming Digital India bill is also proposed to be tabled in the parliament, this act will replace the current Information & Technology Act, of 2000. The upcoming Digital India bill can be seen as future-ready legislation to strengthen India’s current cybersecurity posture. It will comprehensively deal with the aspects of ensuring privacy, data protection, and fighting growing cyber crimes in the evolving digital landscape and ensuring a safe digital environment. Certain other entities including civil societies are also actively engaged in fighting misinformation and spreading awareness for safe and responsible use of the Internet.
Conclusion:
The widespread disinformation and misinformation content amid the Israel-Hamas war showcases how user-generated content on social media shows you the illusion of reality. There is widespread misinformation, misleading content or posts on social media platforms, and misuse of new advanced AI technologies that even make it easier for bad actors to create synthetic media content. It is also notable that social media has connected us like never before. Social media is a great platform with billions of active social media users around the globe, it offers various conveniences and opportunities to individuals and businesses. It is just certain aspects that require the attention of all of us to prevent the bad use of social media. The social media platforms and regulatory authorities need to be vigilant and active in clearly defining and improving the policies for content regulation and safe and responsible use of social media which can effectively combat and curtail the bad actors from misusing social media for their bad motives. As a user, it's the responsibility of users to exercise certain duties and promote responsible use of social media. With the increasing penetration of social media and the internet, misinformation is rampant all across the world and remains a global issue which needs to be addressed properly by implementing strict policies and adopting best practices to fight the misinformation. Users are encouraged to flag and report misinformative or misleading content on social media and should always verify it from authentic sources. Hence creating a safer Internet environment for everyone.
References:
- https://abcnews.go.com/US/experts-fear-hate-extremism-social-media-israel-hamas-war/story?id=104221215
- https://edition.cnn.com/2023/10/14/tech/social-media-misinformation-israel-hamas/index.html
- https://www.nytimes.com/2023/10/13/business/israel-hamas-misinformation-social-media-x.html
- https://www.africanews.com/2023/10/24/fact-check-misinformation-about-the-israel-hamas-war-is-flooding-social-media-here-are-the//
- https://www.theverge.com/23845672/eu-digital-services-act-explained

Introduction
Digital Public Infrastructure (DPI) serves as the backbone of e-governance, enabling governments to deliver services more efficiently, transparently, and inclusively. By leveraging information and communication technology (ICT), digital governance systems reconfigure traditional administrative processes, making them more accessible and citizen-centric. However, the successful implementation of such systems hinges on overcoming several challenges, from ensuring data security to fostering digital literacy and addressing infrastructural gaps.
This article delves into the key enablers that drive effective DPI and outlines the measures already undertaken by the government to enhance its functionality. Furthermore, it outlines strategies for their enhancement, emphasizing the need for a collaborative, secure, and adaptive approach to building robust e-governance systems.
Key Enablers of DPI
Digital Public Infrastructure (DPI), the foundation for e-governance, relies on common design, robust governance, and private sector participation for efficiency and inclusivity. This requires common principles, frameworks for collaboration, capacity building, and the development of common standards. Some of the key measures undertaken by the government in this regard include:
- Data Protection Framework: The Digital Personal Data Protection (DPDP) Act of 2023 establishes a framework to ensure consent-based data sharing and regulate the processing of digital personal data. It delineates the responsibilities of data fiduciaries in safeguarding users' digital personal data.
- Increasing Public-Private Partnerships: Refining collaboration between the government and the private sector has accelerated the development, maintenance, expansion, and trust of the infrastructure of DPIs, such as the AADHAR, UPI, and Data Empowerment and Protection Architecture (DEPA). For example, the Asian Development Bank attributes the success of UPI to its “consortium ownership structure”, which enables the wide participation of major financial stakeholders in the country.
- Coordinated Planning: The PM-Gati Shakti establishes a clear coordination framework involving various inter-governmental stakeholders at the state and union levels. This aims to significantly reduce project duplications, delays, and cost escalations by streamlining communication, harmonizing project appraisal and approval processes, and providing a comprehensive database of major infrastructure projects in the country. This database called the National Master Plan, is jointly accessible by various government stakeholders through APIs.
- Capacity Building for Government Employees: The National e-Governance Division of the Ministry of Electronics and Information Technology routinely rolls out multiple training programs to build the technological and managerial skills required by government employees to manage Digital Public Goods (DPGs). For instance, it recently held a program on “Managing Large Digital Transformative Projects”. Additionally, the Ministry of Personnel, Public Grievances, and Pensions has launched the Integrated Government Online Training platform (iGOT) Karmayogi for the continuous learning of civil servants across various domains.
Digital Governance; Way Forward
E-governance utilizes information and communication technology (ICT) such as Wide Area Networks, the Internet, and mobile computing to implement existing government activities, reconfiguring the structures and processes of governance systems. This warrants addressing certain inter-related challenges such as :
- Data Security: The dynamic and ever-changing landscape of cyber threats necessitates regular advancements in data and information security technologies, policy frameworks, and legal provisions. Consequently, the digital public ecosystem must incorporate robust data cybersecurity measures, advanced encryption technologies, and stringent privacy compliance standards to safeguard against data breaches.
- Creating Feedback Loops: Regular feedback surveys will help government agencies improve the quality, efficiency, and accessibility of digital governance services by tailoring them to be more user-friendly and enhancing administrative design. This is necessary to build trust in government services and improve their uptake among beneficiaries. Conducting the decennial census is essential to gather updated data that can serve as a foundation for more informed and effective decision-making.
- Capacity Building for End-Users: The beneficiaries of key e-governance projects like Aadhar and UPI may have inadequate technological skills, especially in regions with weak internet network infrastructure like hilly or rural areas. This can present challenges in the access to and usage of technological solutions. Robust capacity-building campaigns for beneficiaries can provide an impetus to the digital inclusion efforts of the government.
- Increasing the Availability of Real-Time Data: By prioritizing the availability of up-to-date information, governments and third-party enterprises can enable quick and informed decision-making. They can effectively track service usage, assess quality, and monitor key metrics by leveraging real-time data. This approach is essential for enhancing operational efficiency and delivering improved user experience.
- Resistance to Change: Any resistance among beneficiaries or government employees to adopt digital governance goods may stem from a limited understanding of digital processes and a lack of experience with transitioning from legacy systems. Hand-holding employees during the transitionary phase can help create more trust in the process and strengthen the new systems.
Conclusion
Digital governance is crucial to transforming public services, ensuring transparency, and fostering inclusivity in a rapidly digitizing world. The successful implementation of such projects requires addressing challenges like data security, skill gaps, infrastructural limitations, feedback mechanisms, and resistance to change. Addressing these challenges with a strategic, multi-stakeholder approach can ensure the successful execution and long-term impact of large digital governance projects. By adopting robust cybersecurity frameworks, fostering public-private partnerships, and emphasizing capacity building, governments can create efficient and resilient systems that are user-centric, secure, and accessible to all.
References
- https://www.adb.org/sites/default/files/publication/865106/adbi-wp1363.pdf
- https://www.jotform.com/blog/government-digital-transformation-challenges/
- https://aapti.in/wp-content/uploads/2024/06/AaptixONI-DPIGovernancePlaybook_compressed.pdf
- https://community.nasscom.in/sites/default/files/publicreport/Digital%20Public%20Infrastructure%2022-2-2024_compressed.pdf
- https://proteantech.in/articles/Decoding-Digital-Public-Infrastructure-in-India/