TRAI on SMS-Phishing
Introduction
India’s telecom regulator, the Telecom Regulatory Authority of India (TRAI), has directed telcos to block all unverified headers and message templates within 30 and 60 days, respectively, according to a press release. The regulator observed that telemarketers were ‘misusing’ headers and message templates of registered parties and asked telcos to reverify all registered headers & message templates on the DLT (Distributed Ledger Technology) platform. All telecom service providers (TSP) have to comply with these directions, issued under the Telecom Commercial Communication Customer Preference Regulations, 2018, within a month, TRAI said in its release. The directions were issued after TRAI held a meeting with telcos on February 17, 2023, to discuss quality of service (QoS) improvements, review of QoS standards, QoS of 5G services and unsolicited commercial communications”, as per its press release.
Why it matters?
It may be useful as it can ensure that all promotional messages are sent through registered telemarketers using only approved templates. It is no secret that the spam problem has been difficult to rein in, so the measure can restrict its proliferation and filter out telemarketers resorting to misuse.
Details about TRAI’s orders
The release said that telcos have to ensure that temporary headers are deactivated immediately after the time duration for which such headers were created. The telcos also have to ensure that there is no space to insert unwanted content in the template of a message where one can add content to be sent to people. Message recipients should not be confused, so telcos must ensure that they register no lookalike headers in the names of different senders.
Measures to check unregistered telemarketers
The release ordered telcos to bar telemarketers not registered on its DLT platform from accessing message templates and scrubbing them to deliver spam messages to recipients on the telco’s network. The telcos have been directed not to allow promotional messages to be sent by unregistered telemarketers or telemarketers using 10-digit telephone numbers. It added that telcos have to take action against erring telemarketers and share details of these telemarketers with other telcos, which will then be responsible for stopping these entities from sending commercial communications through their networks.
How big is the problem of spam?
A survey conducted by LocalCircles said that two out of every three people (66 per cent) in India get three or more spam calls daily. It added that not one person among thousands of respondents checked the box of ‘no spam’.
The platform said that it was a national survey which gathered over 56,000 responses from Indians located in 342 districts. It also found that 92 % of responders said they continue receiving spam despite opting for DND. The DND list is a feature where mobile subscriber can register their number to avoid getting unsolicited commercial communication (UCC).
Addressing the problem of spam
The regulatory body recently released a consultation paper that proposed the idea of providing the real name identity of callers to people receiving calls. The paper said that it would use a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use details acquired by telecom service providers via customer acquisition forms (CAF).
TRAI formed a joint committee to look at the issue of phishing and cyber fraud in 2022. It included officials from the Reserve Bank of India (RBI) and the Securities and Exchange Board of India (SEBI). The telecom watchdog had laid out a plan to combat SMS and call spam using blockchain technology (DLT). It saw telecom companies and TRAI to build an encrypted and distributed database that will record user consent to be included in SMS or call send-out lists.
According to a press release, the Telecom Regulatory Authority of India (TRAI), the telecom regulator in India, has ordered carriers to block any unverified headers and message templates within 30 and 60 days, respectively.
The regulator saw that telemarketers were “misusing” registered parties’ headers and message templates. Thus, they requested that telecoms validate all of the registered headers and message templates on the DLT (Distributed Ledger Technology) platform.
According to TRAI’s statement, all telecom service providers (TSP) must adhere to these directives within one month under the 2018 Telecom Commercial Communication Consumer Preference Rules. The guidelines were released following a conference with telcos convened by TRAI on February 17, 2023, to discuss quality of service (QoS) enhancements, a review of QoS standards, the QoS of 5G services, and unsolicited commercial communications.
Why it matters?
Requiring that only registered telemarketers send promotional communications using approved templates may prove to be a beneficial safeguard. It is no secret that the spam problem has been challenging to control, so the measure can limit its spread and screen out telemarketers that employ abusive tactics.
Information on the TRAI order
According to the press release, telecoms must ensure that temporary headers are deactivated as soon as the time period they were established has passed. The telecoms must also ensure that there is no room in the message template where one can add content to be sent to recipients for unwanted content. There should be no room for uncertainty among message recipients. Thus, telecoms must ensure that no similar-looking headers are registered under the identities of various senders.
Taking action against unregistered telemarketers In accordance with the directive, telcos must prevent telemarketers who are not registered on their DLT platform from obtaining message templates and using them to send spam to subscribers on their network. Telemarketers who are not registered or who use 10-digit phone numbers cannot send promotional messages, according to instructions given to telecoms. Telcos must take action against misbehaving telemarketers, it was noted, and divulge their information to other telecoms, who would be in charge of preventing these companies from transmitting commercial messages.
How widespread is the spam issue?
According to a LocalCircles poll, three or more spam calls are received every day by two out of every three Indians (66%) on average. It further stated that not a single one of the thousands of responses clicked the “no-spam” box. According to the platform, the survey was conducted nationally and received over 56,000 responses from Indians in 342 districts. Moreover, 92 % of respondents reported that even after choosing DND, they still receive spam. A mobile subscriber can register their number on the DND list to prevent receiving unsolicited commercial communication (UCC).
consultation document recently in which it recommended the concept of providing the genuine name identify of callers to persons receiving calls. The paper indicated that it would employ a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use information collected by telecom service providers through client acquisition forms (CAF).
Conclusion
TRAI established a joint committee to examine the problem of phishing and cyber scams in 2022. Officials from the Securities and Exchange Board of India (SEBI) and Reserve Bank of India (RBI) were present (SEBI).
The telecom watchdog had outlined a strategy for leveraging blockchain technology to combat SMS and call spam (DLT).
Related Blogs
Introduction
Cert-In (Indian Computer Emergency Response Team) has recently issued the “Guidelines on Information Security Practices” for Government Entities for Safe & Trusted Internet. The guideline has come at a critical time when the Draft Digital India Bill is about to be released, which is aimed at revamping the legal aspects of Indian cyberspace. These guidelines lay down the policy framework and the requirements for critical infrastructure for all government organisations and institutions to improve the overall cyber security of the nation.
What is Cert-In?
A Computer Emergency Response Team (CERT) is a group of information security experts responsible for the protection against, detection of and response to an organisation’s cybersecurity incidents. A CERT may focus on resolving data breaches and denial-of-service attacks and providing alerts and incident handling guidelines. CERTs also conduct ongoing public awareness campaigns and engage in research aimed at improving security systems. The Ministry of Electronics and Information Technology (MeitY) oversees CERT-In. It regularly releases alerts to help individuals and companies safeguard their data, information, and ICT (Information and Communications Technology) infrastructure.
Indian Computer Emergency Response Team (CERT-In) has been established and appointed as national agency in respect of cyber incidents and cyber security incidents in terms of the provisions of section 70B of Information Technology (IT) Act, 2000.
CERT-In requests information from service providers, intermediaries, data centres, and body corporates to coordinate reaction actions and emergency procedures regarding cyber security incidents. It is a focal point for incident reporting and offers round-the-clock security services. It manages cyber occurrences that are tracked and reported while continuously analysing cyber risks. It strengthens the security barriers for the Indian Internet domain.
Background
India is fast becoming one of the world’s largest connected nations – with over 80 Crore Indians (Digital Nagriks) presently connected and using the Internet and cyberspace – and with this number is expected to touch 120 Crores in the coming few years. The Digital Nagriks of the country are using the Internet for business, education, finance and various applications and services including Digital Government services. Internet provides growth and innovation and at the same time it has seen rise in cybercrimes, user harm and other challenges to online safety. The policies of the Government are aimed at ensuring an Open, Safe & Trusted and Accountable Internet for its users. Government is fully cognizant and aware of the growing cyber security threats and attacks.
It is the Government of India’s objective to ensure that Digital Nagriks experience a Safe & Trusted Internet. Along with ubiquitous applications of Information & Communication Technologies (ICT) in almost all facets of service delivery and operations, continuously evolving cyber threats have become a concern for the Government. Cyber-attacks can come in the form of malware, ransomware, phishing, data breach etc., that adversely affect an organisation’s information and systems. Cyber threats leading to cyber-attacks or incidents can compromise the confidentiality, integrity, and availability of an organisation’s information and systems and can have far reaching impact on essential services and national interests. To protect against cyber threats, it is important for government entities to implement strong cybersecurity measures and follow best practices. As ICT infrastructure of the Government entities is one of the preferred targets of the malicious actors, responsibility of implementing good cyber security practices for protecting computers, servers, applications, electronic systems, networks, and data from digital attacks, also remain with the ICT assets’ owner i.e. Government entity.
What are the new Guidelines about?
The Government of India (distribution of business) Rules, 1961’s First Schedule lists a number of Ministries, Departments, Secretariats, and Offices, along with their affiliated and subordinate offices, which are all subject to the rules. They also comprise all governmental organisations, businesses operating in the public sector, and other governmental entities under their administrative control.
“The government has launched a number of steps to guarantee an accessible, trustworthy, and accountable digital environment. With a focus on capabilities, systems, human resources, and awareness, we are extending and speeding our work in the area of cyber security, according to Rajeev Chandrasekhar, Minister of State for Electronics, Information Technology, Skill Development, and Entrepreneurship.
The Recommendations
- Various security domains are covered in the standards, including network security, identity and access management, application security, data security, third-party outsourcing, hardening procedures, security monitoring, incident management, and security audits.
- For instance, the rules advise using only a Standard User (non-administrator) account to use computers and laptops for regular work regarding desktop, laptop, and printer security in the workplace. Users may only be granted administrative access with the CISO’s consent.
- The usage of lengthy passwords containing at least eight characters that combine capital letters, tiny letters, numerals, and special characters; Never save any usernames or passwords in your web browser. Likewise, never save any payment-related data there.
- They include guidelines created by the National Informatics Centre for Chief Information Security Officers (CISOs) and staff members of Central government Ministries/Departments to improve cyber security and cyber hygiene in addition to adhering to industry best practises.
Conclusion
The government has been proactive in the contemporary times to eradicate the menace of cybercrimes and therreats from the Indian cyberspace and hence now we have seen a series of new bills and polices introduced by the Ministry of Electronics and Information Technology, and various other government organisations like Cert-In and TRAI. These policies have been aimed towards being relevant to time and current technologies. The threats from emerging technologies like web 3.0 cannot be ignored and hence with active netizen participation and synergy between government and corporates will lead to a better and improved cyber ecosystem in India.
Introduction
You must have heard of several techniques of cybercrime up to this point. Many of which we could never have anticipated. Some of these reports are coming from different parts of the country. Where video calls are being utilised to cheat. Through video calls, cybercriminals are making individuals victims of fraud. During this incident, fraudsters film pornographic recordings of both the victims using a screen recorder, then blackmail them by emailing these videos and demanding money. However, cybercriminals are improving their strategies to defraud more people. In this blog post, we will explore the tactics involved in this case, the psychological impact, and ways to combat it. Before we know more about the case, let’s have a look at deep fake, AI, and Sextortion and how fraudsters use technology to commit crimes.
Understanding Deepfake
Deepfake technology is the manipulation or fabrication of multimedia information such as videos, photos, or audio recordings using artificial intelligence (AI) algorithms, and profound learning models. These algorithms process massive quantities of data to learn and imitate human-like behaviour, allowing for very realistic synthetic media development.
Individuals with malicious intent may change facial expressions, bodily movements, and even voices in recordings using deepfake technology, basically replacing a person’s appearance with someone else’s. The produced film can be practically indistinguishable from authentic footage, making it difficult for viewers to distinguish between the two.
Sextortion and technology
Sextortion is a sort of internet blackmail in which offenders use graphic or compromising content to compel others into offering money, sexual favours, or other concessions. This information is usually gained by hacking, social engineering, or tricking people into providing sensitive information.
Deepfake technology combined with sextortion techniques has increased the impact on victims. Deepfakes may now be used by perpetrators to make and distribute pornographic or compromising movies or photographs that seem genuine but are completely fake. As the prospect of discovery grows increasingly credible and tougher to rebut, the stakes for victims rise.
Cyber crooks Deceive
In this present case, cyber thugs first make video calls to people and capture the footage. They then twist the footage and merge it with a distorted naked video. As a result, the victim is obliged to conceal the case. Following that, “they demand money as a ransom to stop releasing the doctored video on the victim’s contacts and social media platforms.” In this case, a video has emerged in which a lady who was supposedly featured in the first film is depicted committing herself because of the shame caused by the video’s release. These extra threats are merely intended to inflict psychological pressure and coercion on the victims.
Sextortionists have reached a new low by profiting from the misfortunes of others, notably targeting deceased victims. The offenders want to maximise emotional pain and persuade the victim into acquiescence by generating deep fake films depicting these persons. They use the inherent compassion and emotion connected with tragedy to exact bigger ransoms from their victims.
This distressing exploitation not only adds urgency to the extortion demands but also preys on the victim’s sensitivity and emotional instability. They even pressurize the victim by impersonating them, and if the demands are fulfilled, the victims may land up in jail.
Tactics used
The morphed death videos are precisely constructed to heighten emotional discomfort and instil terror in the targeted individual. By editing photographs or videos of the deceased, the offenders create unsettling circumstances that heighten the victim’s emotional response.
The psychological manipulation seeks to instil guilt, regret, and a sense of responsibility in the victim. The notion that they are somehow linked to the catastrophe increases their emotional weakness, making them more vulnerable to the demands of sextortionists. The offenders take use of these emotions, coercing victims into cooperation out of fear of being involved in the apparent tragedy.
The impact on the victim’s mental well-being cannot be overstated. They may experience intense psychological trauma, including anxiety, depression, and post-traumatic stress disorder (PTSD). The guilt and shame associated with the false belief of being linked to someone’s death can have long-lasting effects on their emotional health and overall quality of life, others may have trust issues.
Law enforcement agencies advised
Law enforcement organisations were concerned about the growing annoyance of these illegal acts. The use of deep fake methods or other AI technologies to make convincing morphing films demonstrates scammers’ improved ability. These tools are fully capable of modifying digital information in ways that are radically different from the genuine film, making it difficult for victims to detect the fake nature of the video.
Defence strategies to fight back: To combat sextortion, a proactive approach that empowers individuals and utilizes resources is required. This section delves into crucial anti-sextortion techniques such as reporting events, preserving evidence, raising awareness, and implementing digital security measures.
- Report the Incident: Sextortion victims should immediately notify law enforcement. Contact your local police or cybercrime department and supply them with any important information, including specifics of the extortion attempt, communication logs, and any other evidence that can assist in the investigation. Reporting the occurrence is critical for keeping criminals responsible and averting additional harm to others.
- Preserve Evidence: Preserving evidence is critical in creating a solid case against sextortionists. Save and document any types of contact connected to the extortion, including text messages, emails, and social media conversations. Take screenshots, record phone calls (if legal), and save any other digital material or papers that might be used as evidence. This evidence can be useful in investigations and judicial processes.
Digital security: Implementing comprehensive digital security measures can considerably lower the vulnerability to sextortion assaults. Some important measures that one can use:
- Use unique, complicated passwords for all online accounts, and avoid reusing passwords across platforms. Consider utilising password managers to securely store and create strong passwords.
- Enable two-factor authentication (2FA) whenever possible, which adds an extra layer of protection by requiring a second verification step, such as a code delivered to your phone or email, in addition to the password.
- Regular software updates: Keep your operating system, antivirus software, and programmes up to date. Security patches are frequently included in software upgrades to defend against known vulnerabilities.
- Adjust your privacy settings on social networking platforms and other online accounts to limit the availability of personal information and restrict access to your content.
- Be cautious when clicking on links or downloading files from unfamiliar or suspect sources. When exchanging personal information online, only use trusted websites.
Conclusion:
Combating sextortion demands a collaborative effort that combines proactive tactics and resources to confront this damaging practice. Individuals may actively fight back against sextortion by reporting incidences, preserving evidence, raising awareness, and implementing digital security measures. It is critical to empower victims, encourage their rehabilitation, and collaborate to build a safer online environment where sextortionists are held accountable and everyone can navigate the digital environment with confidence.
Introduction
Rajeev Chandrasekhar, the Union minister of state for information technology (IT), said that the Global Partnership on Artificial Intelligence (GPAI) Summit, which brings together 29 member governments, including the European Union, announced on 13th December 2023 that the New Delhi Declaration had been adopted. The proclamation committed to developing AI applications for medical treatment and agribusiness jointly and taking the needs of the Global South into account when developing AI.
In addition, signing countries committed to leveraging the GPAI infrastructure to establish a worldwide structure for AI safety and trust, as well as to make AI advantages and approaches accessible to all. In order to complete the recommended structure in six months, India also submitted a proposal to host the GPAI Global Governance Summit.
“The New Delhi Declaration, which aims to place GPAI at the forefront of defining the future of AI in terms of both development and building cooperative AI across the partner states, has been unanimously endorsed by 29 GPAI member countries. Nations have come to an agreement to develop AI applications in healthcare, agriculture, and numerous other fields that affect all of our nations and citizens,” Chandrasekhar stated.
The statement highlights GPAI's critical role in tackling modern AI difficulties, such as generative AI, through submitted AI projects meant to maximize benefits and minimize related risks while solving community problems and worldwide difficulties.
GPAI
Global Partnership on Artificial Intelligence (GPAI) is an organisation of 29 countries from the Americas (North and South), Europe and Asia. It has important players such as the US, France, Japan and India, but it excludes China. The previous meeting took place in Japan. In 2024, India will preside over GPAI.
In order to promote and steer the responsible implementation of artificial intelligence based on human rights, multiculturalism, gender equality, innovation, economic growth, the surroundings, and social impact, this forum was established in 2020. Its goal is to bring together elected officials and experts in order to make tangible contributions to the 2030 Agenda and the UN Sustainable Development Goals (SDGs).
Given the quick and significant advancements in artificial intelligence over the previous year, the meeting in New Delhi attracted particular attention. They have sparked worries about its misuse as well as enthusiasm about its possible advantages.
The Summit
The G20 summit, which India hosted in September 2023, provided an atmosphere for the discussions at the GPAI summit. There, participants of this esteemed worldwide economic conference came to an agreement on how to safely use AI for "Good and for All."
In order to safeguard people's freedoms and security, member governments pledged to address AI-related issues "in a responsible, inclusive, and human-centric manner."
The key tactic devised is to distribute AI's advantages fairly while reducing its hazards. Promoting international collaboration and discourse on global management for AI is the first step toward accomplishing this goal.
A major milestone in that approach was the GPAI summit.
The conversation on AI was started by India's Prime Minister Narendra Modi, who is undoubtedly one of the most tech-aware and tech-conscious international authorities.
He noted that every system needs to be revolutionary, honest, and trustworthy in order to be sustained.
"There is no doubt that AI is transformative, but it is up to us to make it more and more transparent." He continued by saying that when associated social, ethical, and financial concerns are appropriately addressed, trust will increase.
After extensive discussions, the summit attendees decided on a strategy to establish global collaboration on a number of AI-related issues. The proclamation pledged to place GPAI at the leading edge of defining AI in terms of creativity and cooperation while expanding possibilities for AI in healthcare, agriculture, and other areas of interest, according to Union Minister Rajeev Chandrasekhar.
There was an open discussion of a number of issues, including disinformation, joblessness and bias, protection of sensitive information, and violations of human rights. The participants reaffirmed their dedication to fostering dependable, safe, and secure AI within their respective domains.
Concerns raised by AI
- The issue of legislation comes first. There are now three methods in use. In order to best promote inventiveness, the UK government takes a "less is more" approach to regulation. Conversely, the European Union (EU) is taking a strong stance, planning to propose a new Artificial Intelligence Act that might categorize AI 'in accordance with use-case situations based essentially on the degree of interference and vulnerability'.
- Second, analysts say that India has the potential to lead the world in discussions about AI. For example, India has an advantage when it comes to AI discussions because of its personnel, educational system, technological stack, and populace, according to Markham Erickson of Google's Centers for Excellence. However, he voiced the hope that Indian regulations will be “interoperable” with those of other countries in order to maximize the benefits for small and medium-sized enterprises in the nation.
- Third, there is a general fear about how AI will affect jobs, just as there was in the early years of the Internet's development. Most people appear to agree that while many jobs won't be impacted, certain jobs might be lost as artificial intelligence develops and gets smarter. According to Erickson, the solution to the new circumstances is to create "a more AI-skilled workforce."
- Finally, a major concern relates to deepfakes defined as 'digital media, video, audio and images, edited and manipulated, using Artificial Intelligence (AI).'
Need for AI Strategy in Commercial Businesses
Firstly, astute or mobile corporate executives such as Shailendra Singh, managing director of Peak XV Partners, feel that all organisations must now have 'an AI strategy'.
Second, it is now impossible to isolate the influence of digital technology and artificial intelligence from the study of international relations (IR), foreign policy, and diplomacy. Academics have been contemplating and penning works of "the geopolitics of AI."
Combat Strategies
"We will talk about how to combine OECD capabilities to maximize our capacity to develop the finest approaches to the application and management of AI for the benefit of our people. The French Minister of Digital Transition and Telecommunications", Jean-Noël Barrot, informed reporters.
Vice-Minister of International Affairs for Japan's Ministry of Internal Affairs and Communications Hiroshi Yoshida stated, "We particularly think GPAI should be more inclusive so that we encourage more developing countries to join." Mr Chandrasekhar stated, "Inclusion of lower and middle-income countries is absolutely core to the GPAI mission," and added that Senegal has become a member of the steering group.
India's role in integrating agribusiness into the AI agenda was covered in a paragraph. The proclamation states, "We embrace the use of AI innovation in supporting sustainable agriculture as a new thematic priority for GPAI."
Conclusion
The New Delhi Declaration, which was adopted at the GPAI Summit, highlights the cooperative determination of 29 member nations to use AI for the benefit of all people. GPAI, which will be led by India in 2024, intends to influence AI research with an emphasis on healthcare, agriculture, and resolving ethical issues. Prime Minister Narendra Modi stressed the need to use AI responsibly and build clarity and confidence. Legislative concerns, India's potential for leadership, employment effects, and the difficulty of deepfakes were noted. The conference emphasized the importance of having an AI strategy in enterprises and covered battle tactics, with a focus on GPAI's objective, which includes tolerance for developing nations. Taken as a whole, the summit presents GPAI as an essential tool for navigating the rapidly changing AI field.
References
- https://www.thehindu.com/news/national/ai-summit-adopts-new-delhi-declaration-on-inclusiveness-collaboration/article67635398.ece
- https://www.livemint.com/news/india/gpai-meet-adopts-new-delhi-ai-declaration-11702487342900.html
- https://startup.outlookindia.com/sector/policy/global-partnership-on-ai-member-nations-unanimously-adopt-new-delhi-declaration-news-10065
- https://gpai.ai/
