Post Session Report on Universal Acceptance and Multilingual Internet at BIT University under CyberPeace Center of Excellence (CCoE)

Introduction

Attempts at countering the spread of misinformation can include various methods and differing degrees of engagement by different stakeholders. The inclusion of Artificial Intelligence, user awareness and steps taken on the part of the public at a larger level, focus on innovation to facilitate clear communication can be considered in the fight to counter misinformation. This becomes even more important in spaces that deal with matters of national security, such as the Indian army.

IIT Indore’s Intelligent Communication System

As per a report in Hindustan Times on 14th November 2024, IIT Indore has achieved a breakthrough on their project regarding Intelligent Communication Systems. The project is supported by the Department of Telecommunications (DoT), the Ministry of Electronics and Information Technology (MeitY), and the Council of Scientific and Industrial Research (CSIR), as part of a specialised 6G research initiative (Bharat 6G Alliance) for innovation in 6G technology.

Professors at IIT Indore claim that the system they are working on has features different from the ones currently in use. They state that the receiver system can recognise coding, interleaving (a technique used to enhance existing error-correcting codes), and modulation methods together in situations of difficult environments, which makes it useful for transmitting information efficiently and securely, and thus could not only be used for telecommunication but the army as well. They also mention that previously, different receivers were required for different scenarios, however, they aim to build a system that has a single receiver that can adapt to any situation.

Previously, in another move that addressed the issue of misinformation in the army, the Ministry of Defence designated the Additional Directorate General of Strategic Communication in the Indian Army as the authorised officer to issue take-down notices regarding instances of posts consisting of illegal content and misinformation concerning the Army. 

Recommendations

Here are a few policy implications and deliberations one can explore with respect to innovations geared toward tackling misinformation within the army:

1. Research and Development: In this context, investment and research in better communication through institutes have enabled a system that ensures encrypted and secure communication, which helps with ways to combat misinformation for the army.
2. Strategic Deployment: Relevant innovations can focus on having separate pilot studies testing sensitive data in the military areas to assess their effectiveness.
3. Standardisation: Once tested, a set parameter of standards regarding the intelligence communication systems used can be encouraged.
4. Cybersecurity integration: As misinformation is largely spread online, innovation in such fields can encourage further exploration with regard to integration with Cybersecurity.

Conclusion

The spread of misinformation during modern warfare can have severe repercussions. Sensitive and clear data is crucial for safe and efficient communication as a lot is at stake. Innovations that are geared toward combating such issues must be encouraged, for they not only ensure efficiency and security with matters related to defence but also combat misinformation as a whole.

References

1. https://timesofindia.indiatimes.com/city/indore/iit-indore-unveils-groundbreaking-intelligent-receivers-for-enhanced-6g-and-military-communication-security/articleshow/115265902.cms
2. https://www.hindustantimes.com/technology/6g-technology-and-intelligent-receivers-will-ease-way-for-army-intelligence-operations-iit-official-101731574418660.html

Executive Summary

The IT giant Apple has alerted customers to the impending threat of "mercenary spyware" assaults in 92 countries, including India. These highly skilled attacks, which are frequently linked to both private and state actors  (such as the NSO Group’s Pegasus spyware), target specific individuals, including politicians, journalists, activists and diplomats. In sharp contrast to consumer-grade malware, these attacks are in a league unto themselves: highly-customized to fit the individual target and involving significant resources to create and use.

As the incidence of such attacks rises, it is important that all persons, businesses, and officials equip themselves with information about how such mercenary spyware programs work, what are the most-used methods, how these attacks can be prevented and what one must do if targeted. Individuals and organizations can begin protecting themselves against these attacks by enabling "Lockdown Mode" to provide an extra layer of security to their devices and by frequently changing passwords and by not visiting the suspicious URLs or attachments. 

Introduction: Understanding Mercenary Spyware

Mercenary spyware is a special kind of spyware that is developed exclusively for law enforcement and government organizations. These kinds of spywares are not available in app stores, and are developed for attacking a particular individual and require a significant investment of resources and advanced technologies. Mercenary spyware hackers infiltrate systems by means of techniques such as phishing (by sending malicious links or attachments), pretexting (by manipulating the individuals to share personal information) or baiting (using tempting offers). They often intend to use Advanced Persistent Threats (APT)  where the hackers remain undetected for a prolonged period of time to steal data by continuous stealthy infiltration of the target’s network. The other method to gain access is through zero-day vulnerabilities, which is the process of gaining access to mobile devices using vulnerabilities existing in software. A well-known example of mercenary spyware includes the infamous Pegasus by the NSO Group.

Actions:  By Apple against Mercenary Spyware

Apple has introduced an advanced, optional protection feature in its newer product versions (including iOS 16, iPadOS 16, and macOS Ventura) to combat mercenary spyware attacks. These features have been provided to the users who are at risk of targeted cyber attacks.

Apple released a statement on the matter, sharing, “mercenary spyware attackers apply exceptional resources to target a very small number of specific individuals and their devices. Mercenary spyware attacks cost millions of dollars and often have a short shelf life, making them much harder to detect and prevent.”

When Apple's internal threat intelligence and investigations detect these highly-targeted attacks, they take immediate action to notify the affected users. The notification process involves:

• Displaying a "Threat Notification" at the top of the user's Apple ID page after they sign in.

• Sending an email and iMessage alert to the addresses and phone numbers associated with the user's Apple ID.
• Providing clear instructions on steps the user should take to protect their devices, including enabling "Lockdown Mode" for the strongest available security.
• Apple stresses that these threat notifications are "high-confidence alerts" - meaning they have strong evidence that the user has been deliberately targeted by mercenary spyware. As such, these alerts should be taken extremely seriously by recipients.

Modus Operandi of Mercenary Spyware

1. Installing advanced surveillance equipment remotely and covertly.

2. Using zero-click or one-click attacks to take advantage of device vulnerabilities.

3. Gain access to a variety of data on the device, including location tracking, call logs, text messages, passwords, microphone, camera, and app information.

4. Installation by utilizing many system vulnerabilities on devices running particular iOS and Android versions.

5. Defense by patching vulnerabilities with security updates (e.g., CVE-2023-41991, CVE-2023-41992, CVE-2023-41993).

6. Utilizing defensive DNS services, non-signature-based endpoint technologies, and frequent device reboots as mitigation techniques.

Prevention Measures: Safeguarding Your Devices

1. Turn on security measures: Make use of the security features that the device maker has supplied, such as Apple's Lockdown Mode, which is intended to prevent viruses of all types from infecting Apple products, such as iPhones.

2. Frequent software upgrades: Make sure the newest security and software updates are installed on your devices. This aids in patching holes that mercenary malware could exploit.

3. Steer clear of misleading connections: Exercise caution while opening attachments or accessing links from unidentified sources. Installing mercenary spyware is possible via phishing links or attachments.

4. Limit app permissions: Reassess and restrict app permissions to avoid unwanted access to private information.

5. Use secure networks: To reduce the chance of data interception, connect to secure Wi-Fi networks and stay away from public or unprotected connections.

6. Install security applications: To identify and stop any spyware attacks, think about installing reliable security programs from reliable sources.

7. Be alert: If Apple or other device makers send you a threat notice, consider it carefully and take the advised security precautions.

8. Two-factor authentication: To provide an extra degree of protection against unwanted access, enable two-factor authentication (2FA) on your Apple ID and other significant accounts.

9. Consider additional security measures: For high-risk individuals, consider using additional security measures, such as encrypted communication apps and secure file storage services

Way Forward: Strengthening Digital Defenses, Strengthening Democracy

People, businesses and administrations must prioritize cyber security measures and keep up with emerging dangers as mercenary spyware attacks continue to develop and spread. To effectively address the growing threat of digital espionage, cooperation between government agencies, cybersecurity specialists, and technology businesses is essential.

In the Indian context, the update carries significant policy implications and must inspire a discussion on legal frameworks for government surveillance practices and cyber security protocols in the nation. As the public becomes more informed about such sophisticated cyber threats, we can expect a greater push for oversight mechanisms and regulatory protocols. The misuse of surveillance technology poses a significant threat to individuals and institutions alike. Policy reforms concerning surveillance tech must be tailored to address the specific concerns of the use of such methods by state actors vs. private players. 

There is a pressing need for electoral reforms that help safeguard democratic processes in the current digital age. There has been a paradigm shift in how political activities are conducted in current times: the advent of the digital domain has seen parties and leaders pivot their campaigning efforts to favor the online audience as enthusiastically as they campaign offline. Given that this is an election year, quite possibly the most significant one in modern Indian history, digital outreach and online public engagement are expected to be at an all-time high. And so, it is imperative to protect the electoral process against cyber threats so that public trust in the legitimacy of India’s democratic is rewarded and the digital domain is an asset, and not a threat, to good governance.

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Introduction

The use of digital information and communication technologies for healthcare access has been on the rise in recent times. Mental health care is increasingly being provided through online platforms by remote practitioners, and even by AI-powered chatbots, which use natural language processing (NLP) and machine learning (ML) processes to simulate conversations between the platform and a user. Thus, AI chatbots can provide mental health support from the comfort of the home, at any time of the day, via a mobile phone.  While this has great potential to enhance the mental health care ecosystem, such chatbots can present technical and ethical challenges as well.

Background

According to the WHO’s World Mental Health Report of 2022, every 1 in 8 people globally is estimated to be suffering from some form of mental health disorder. The need for mental health services worldwide is high but the supply of a care ecosystem is inadequate both in terms of availability and quality. In India, it is estimated that there are only 0.75 psychiatrists per 100,000 patients and only 30% of the mental health patients get help. Considering the slow thawing of social stigma regarding mental health, especially among younger demographics and support services being confined to urban Indian centres, the demand for a telehealth market is only projected to grow. This paves the way for, among other tools, AI-powered chatbots to fill the gap in providing quick, relatively inexpensive, and easy access to mental health counseling services.

Challenges

Users who seek mental health support are already vulnerable, and AI-induced oversight can exacerbate distress due to some of the following reasons: 

1. Inaccuracy: Apart from AI’s tendency to hallucinate data, chatbots may simply provide incorrect or harmful advice since they may be trained on data that is not representative of the specific physiological and psychological propensities of various demographics. 
2. Non-Contextual Learning: The efficacy of mental health counseling often relies on rapport-building between the service provider and client, relying on circumstantial and contextual factors. Machine learning models may struggle with understanding interpersonal or social cues, making their responses over-generalised. 
3. Reinforcement of Unhelpful Behaviors: In some cases, AI chatbots, if poorly designed, have the potential to reinforce unhealthy thought patterns. This is especially true for complex conditions such as OCD, treatment for which requires highly specific therapeutic interventions. 
4. False Reassurance: Relying solely on chatbots for counseling may create a partial sense of safety, thereby discouraging users from approaching professional mental health support services. This could reinforce unhelpful behaviours and exacerbate the condition. 
5. Sensitive Data Vulnerabilities: Health data is sensitive personal information. Chatbot service providers will need to clarify how health data is stored, processed, shared, and used. Without strong data protection and transparency standards, users are exposed to further risks to their well-being. 

Way Forward

1. Addressing Therapeutic Misconception: A lack of understanding of the purpose and capabilities of such chatbots, in terms of care expectations and treatments they can offer, can jeopardize user health. Platforms providing such services should be mandated to lay disclaimers about the limitations of the therapeutic relationship between the platform and its users in a manner that is easy to understand. 
2. Improved Algorithm Design: Training data for these models must undertake regular updates and audits to enhance their accuracy, incorporate contextual socio-cultural factors for profile analysis, and use feedback loops from customers and mental health professionals. 
3. Human Oversight: Models of therapy where AI chatbots are used to supplement treatment instead of replacing human intervention can be explored. Such platforms must also provide escalation mechanisms in cases where human-intervention is sought or required. 

Conclusion

It is important to recognize that so far, there is no substitute for professional mental health services. Chatbots can help users gain awareness of their mental health condition and play an educational role in this regard, nudging them in the right direction, and provide assistance to both the practitioner and the client/patient. However, relying on this option to fill gaps in mental health services is not enough. Addressing this growing —and arguably already critical— global health crisis requires dedicated public funding to ensure comprehensive mental health support for all. 

Sources 

• https://www.who.int/news/item/17-06-2022-who-highlights-urgent-need-to-transform-mental-health-and-mental-health-care 
• https://health.economictimes.indiatimes.com/news/industry/mental-healthcare-in-india-building-a-strong-ecosystem-for-a-sound-mind/105395767#:~:text=Indian%20mental%20health%20market%20is,access%20to%20better%20quality%20services. 
• https://www.frontiersin.org/journals/digital-health/articles/10.3389/fdgth.2023.1278186/full 

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