MeitY Introduces New Email Security Policy for Government Employees to Bolster Cybersecurity

Mr. Neeraj Soni
Mr. Neeraj Soni
Sr. Researcher - Policy & Advocacy, CyberPeace
PUBLISHED ON
Nov 8, 2024
10

Introduction

The Ministry of Electronics and Information Technology (MeitY) recently issued the “Email Policy of Government of India, 2024.” It is an updated email policy for central government employees, requiring the exclusive use of official government emails managed by the National Informatics Centre (NIC) for public duties. The policy replaces 2015 guidelines and prohibits government employees, contractors, and consultants from using their official email addresses on social media or other websites unless authorised for official functions. The policy aims to reinforce cybersecurity measures and protocols, maintain secure communications, and ensure compliance across departments. It is not legally binding, but its gazette notification ensures compliance and maintains cyber resilience in communications. The updated policy is also aligned with the newly enacted Digital Personal Data Protection Act, 2023.

Brief Highlights of Email Policy of Government of India, 2024

  • The Email Policy of the Government of India, 2024 is divided into three parts namely, Part I: Introduction, Part II: Terms of Use, Part III: Functions, duties and Responsibilities, and with an annexe attached to it defining the meaning of certain organisation types in relation to this policy.
  • The policy direct to not use NICeMail address for registering on any social media or other websites or mobile applications, save for the performance of official duties or with due authorisation from the authority competent.
  • Under this new policy, “core use organisations” (central government departments and other government-controlled entities that do not provide goods or services on commercial terms) and its users shall use only NICeMail for official purposes. 
  • However, where the Core Use Organisation has an office or establishment outside India, to ensure availability of local communication channels under exigent circumstances may use alternative email services hosted outside India with all due approval.
  • Core Use Organisations, including those dealing with national security, have their own independent email servers and can continue operating their independent email servers provided the servers are hosted in India. They should also consider migrating their email services to NICeMail Services for security and uniform policy enforcement.
  • The policy also requires departments that currently use @gov.in or @nic.in to instead migrate to @departmentname.gov.in mail domains so that information sanctity and integrity can be maintained when officials are transferred from one department/ministry to another, and so that the ministry/department doesn’t lose access to the official communication. For this, the department or ministry in question must register the domain name with NIC. For instance, MeitY has registered the mail domain @meity.gov.in. The policy gives government departments six months time period complete this migration.
  • The policy also makes distinction between (1) Organisation-linked email addresses and (2) Service-linked email addresses. The policy in respect of “organisation-linked email addresses” is laid down in paragraphs 5.3.2(a) and 5.4 to 5.6.3. And the policy in respect of “service-linked email addresses” is laid down in paragraphs 5.3.2(b) and 5.7 to 5.7.2 under the official document of said policy. 
  • Further, the new policy includes specific directives on separating the email addresses of regular government employees from those of contractors or consultants to improve operational clarity.

CyberPeace Policy Outlook 

The revised Email Policy of the Government of India reflects the government’s proactive response to countering the evolving cybersecurity challenges and aims to maintain cyber resilience across the government department’s email communications. The policy represents a significant step towards securing inter government and intra-government communications. We as a cybersecurity expert organisation emphasise the importance of protecting sensitive data against cyber threats, particularly in a world increasingly targeted by sophisticated phishing and malware attacks, and we advocate for safe and secure online communication and information exchange. Email communications hold sensitive information and therefore require robust policies and mechanisms in place to safeguard the communications and ensure that sensitive data is shielded through regulated and secure email usage with technical capabilities for safe use. The proactive step taken by MeitY is commendable and aligned with securing governmental communication channels.

References:

  1. https://www.meity.gov.in/writereaddata/files/Email-policy-30-10-2024.pdf-(Official document for Email Policy of Government of India, 2024.
  2. https://www.hindustantimes.com/india-news/dont-use-govt-email-ids-for-social-media-central-govt-policy-for-employees-101730312997936.html#:~:text=Government%20employees%20must%20not%20use,email%20policy%20issued%20on%20Wednesday
  3. https://bwpeople.in/article/new-email-policy-issued-for-central-govt-employees-to-strengthen-cybersecurity-measures-537805
  4. https://www.thehindu.com/news/national/centre-notifies-email-policy-for-ministries-central-departments/article68815537.ece

PUBLISHED ON
Nov 8, 2024
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