EU rules mandate for USB-C
Introduction:
Apple is known for its unique innovations and designs. Apple, with the introduction of the iPhone 15 series, now will come up with the USB-C by complying with European Union(EU) regulations. The standard has been set by the European Union’s rule for all mobile devices. The new iPhone will now come up with USB-C. However there is a little caveat here, you will be able to use any USB-C cable to charge or transfer from your iPhone. European Union approved new rules to make it compulsory for tech companies to ensure a universal charging port is introduced for electronic gadgets like mobile phones, tablets, cameras, e-readers, earbuds and other devices by the end of next year.
The new iPhone will now come up with USB-C. However, Apple being Apple, will limit third-party USB-C cables. This means Apple-owned MFI-certified cable will have an optimised charging speed and a faster data transfer speed. MFI stands for 'Made for iPhone/iPad' and is a quality mark or testing program from Apple for Lightning cables and other products. The MFI-certified product ensures safety and improved performance.
European Union's regulations on common charging port:
The new iPhone will have a type-c USB port. EU rules have made it mandatory that all phones and laptops need to have one USB-C charging port. IPhone will be switching to USB-C from the lightning port. European Union's mandate for all mobile device makers to adopt this technology. EU has set a deadline for all new phones to use USB-C for wired charging by the end of 2024. These EU rules will be applicable to all devices, such as tablets, digital cameras, headphones, handheld video game consoles, etc. And will apply to devices that offer wired charging. The EU rules require that phone manufacturers adopt a common charging connection. The mobile manufacturer or relevant industry has to comply with these rules by the end of 2024. The rules are enacted with the intent to save consumers money and cut waste. EU stated that these rules will save consumers from unnecessary charger purchases and tonnes of cut waste per year. With the implementation of these rules, the phone manufacturers have to comply with it, and customers will be able to use a single charger for their different devices. It will strengthen the speed of data transfer in new iPhone models. The iPhone will also be compatible with chargers used by non-apple users, i.e. USB-C.
Indian Standards on USB-C Type Charging Ports in India
The Bureau of Indian Standards (BIS) has also issued standards for USB-C-type chargers. The standards aim to provide a solution of a common charger for all different charging devices. Consumers will not need to purchase multiple chargers for their different devices, ultimately leading to a reduction in the number of chargers per consumer. This would contribute to the Government of India's goal of reducing e-waste and moving toward sustainable development.
Conclusion:
New EU rules require all mobile phone devices, including iPhones, to have a USB-C connector for their charging ports. Notably, now you can see the USB-C port on the upcoming iPhone 15. These rules will enable the customers to use a single charger for their different Apple devices, such as iPads, Macs and iPhones. Talking about the applicability of these rules, the EU common-charger rule will cover small and medium-sized portable electronics, which will include mobile phones, tablets, e-readers, mice and keyboards, digital cameras, handheld videogame consoles, portable speakers, etc. Such devices are mandated to have USB-C charging ports if they offer the wired charging option. Laptops will also be covered under these rules, but they are given more time to adopt the changes and abide by these rules. Overall, this step will help in reducing e-waste and moving toward sustainable development.
References:
https://www.bbc.com/news/technology-66708571
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The Digital Personal Data Protection (DPDP) Act, 2023, operationalises data privacy largely through a consent management framework. It aims to give data principles, ie, individuals, control over their personal data by giving them the power to track, change, and withdraw their consent from its processing. However, in practice, consent management is often not straightforward. For example, people may be frequently bombarded with requests, which can lead to fatigue and eventual overlooking of consent requests. This article discusses the way consent management is handled by the DPDP Act, and looks at how India can design the system to genuinely empower users while holding organisations accountable.
Consent Management in the DPDP Act
According to the DPDP Act, consent must be unambiguous, free, specific, and informed. It must also be easy for people to revoke their consent (DPO India, 2023). To this end, the Act creates Consent Managers- registered middlemen- who serve as a link between users and data custodians.
The purpose of consent managers is to streamline and centralise the consent procedure. Users can view, grant, update, or revoke consent across various platforms using the dashboards they offer. They hope to improve transparency and lessen the strain on people to keep track of permissions across different services by standardising the way consent is presented (IAPP, 2024).
The Act draws inspiration from international frameworks such as the GDPR (General Data Protection Regulation), mandating that Indian users be provided with a single platform to manage permissions rather than having to deal with dispersed consent prompts from every service.
The Challenges
Despite the mandate for an interoperable platform for consent management, several key challenges emerge. There is a lack of clarity on how consent management will be operationalised. This creates challenges of accountability and implementation. Thus, :
- If the interface is poorly designed, users could be bombarded with content permissions from apps/platforms/ services that are not fully compliant with the platform.
- If consent notices are vague, frequent, lengthy, or complex, users may continue to grant permissions without meaningful engagement.
- It leaves scope for data fiduciaries to use dark patterns to coerce customers into granting consent through poor UI/UX design.
- The lack of clear, standardised interoperability protocols across sectors could lead to a fragmented system, undermining the goal of a single, easy-to-use platform.
- Consent fatigue could easily appear in India's digital ecosystem, where apps, e-commerce websites, and government services all ask for permissions from over 950 million internet subscribers. Experiences from GDPR countries show that users who are repeatedly prompted eventually become banner blind, which causes them to ignore notices entirely.
- Low levels of literacy (including digital literacy) and unequal access to digital devices among women and marginalised communities create complexities in the substantive coverage of privacy rights.
- Placing the burden of verification of legal guardianship for children and persons with disabilities (PwDs) on data fiduciaries might be ineffective, as SMEs may lack the resources to undertake this activity. This could create new forms of vulnerability for the two groups.
Legal experts claim that this results in what they refer to as a legal fiction, wherein consent is treated as valid by the law despite the fact that it does not represent true understanding or choice (Lawvs, 2023). Additionally, research indicates that users hardly ever read privacy policies in their entirety. People are very likely to tick boxes without fully understanding what they are agreeing to. By drastically limiting user control, this has a bearing on the privacy rights of Indian citizens and residents. (IJLLR, 2023).
Impacts of Weak Consent Management:
According to the Indian Journal of Law and Technology, in an era of asymmetry and information overload, privacy cannot be sufficiently protected by relying only on consent (IJLT, 2023). Almost every individual will be impacted by inadequate consent management.
- For Users: True autonomy is replaced by the appearance of control. Individuals may unintentionally disclose private information, which undermines confidence in digital services.
- For Businesses: Compliance could become a mere formality. Further, if acquired consent is found to be manipulated or invalid, it creates space for legal risks and reputational damage.
- For Regulators: It becomes difficult to oversee a system where consent is frequently disregarded or misinterpreted. When consent is merely formal, the law's promise to protect personal information is undermined.
Way Forward
- Layered and Simplified Notices: Simple language and layers of visual cues should be used in consent requests. Important details like the type of data being gathered, its intended use, and its duration should be made clear up front. Additional explanations are available for users who would like more information. This method enhances comprehension and lessens cognitive overload (Lawvs, 2023).
- Effective Dashboards: Dashboards from consent managers should be user-friendly, cross-platform, and multilingual. Management is made simple by features like alerts, one-click withdrawal or modification, and summaries of active permissions. The system is more predictable and dependable when all services use the same format, which also reduces confusion (IAPP, 2024).
- Dynamic and Contextual Consent: Instead of appearing as generic pop-ups, consent requests should show up when they are pertinent to a user's actions. Users can make well-informed decisions without feeling overburdened by subtle cues, such as emphasising risks when sensitive data is requested (IJLLR, 2023).
- Accountability of Consent Managers: Organisations that offer consent management services must be accountable and independent, through clear certification, auditing, and specific legal accountability frameworks. Even when formal consent is given, strong trustee accountability guarantees that data is not misused (IJLT, 2023).
- Complementary Protections Beyond Consent: Consent continues to be crucial, but some high-risk data processing might call for extra protections. These may consist of increased responsibilities for fiduciaries or proportionality checks. These steps improve people's general protection and lessen the need for frequent consent requests (IJLLR, 2023).
Conclusion
The core of the DPDP Act is to empower users to have control over their data through measures such as consent management. But requesting consent is insufficient; the system must make it simple for people to manage, monitor, and change it. Effectively designed, managed, and executed consent management has the potential to revolutionise user experience and trust in India's digital ecosystem if it is implemented carefully.To make consent management genuinely meaningful, it is imperative to standardise procedures, hold fiduciaries accountable, simplify interfaces, and investigate supplementary protections.
References
Building Trust with Technology: Consent Management Under India’s DPDP Act, 2023
Consent Fatigue and Data Protection Laws: Is ‘Informed Consent’ a Legal Fiction
Beyond Consent: Enhancing India's Digital Personal Data Protection Framework
Top 10 operational impacts of India’s DPDPA – Consent management
Technology has revolutionized our lives, offering countless benefits and conveniences that make our daily lives more accessible and connected. However, with these benefits come potential challenges and risks that can impact our digital experiences. In this article, we have gathered expert advice on the impact of technology use in our daily lives, including the importance of warranties and tech protection in safeguarding our technology investments. Our experts offer invaluable insights and guidance on using technology safely and effectively while protecting us from unexpected costs or problems. Whether you’re a casual user or a technology enthusiast, our experts’ insights will help you navigate the world of technology with confidence and peace of mind.
How to protect kids from online abuse in the modern era of technology?
“As parents, it’s important to acknowledge that online child abuse is a widespread problem that we need to address. But does this mean we should ban technology from our children’s lives? Absolutely not! Technology is an integral part of our children’s lives, providing numerous benefits. Instead, we should think of practical ways to minimize the risks of online abuse. Many parents today depend on parental control apps like Mobicip to safeguard their children’s online activities and build healthy digital habits. These apps allow parents to supervise their child’s online behavior, restrict screen time, prevent access to certain websites and applications, filter inappropriate content, and get instant notifications about dangerous interactions or inappropriate content. Parents feel reassured and free of worry, knowing that their children’s online surroundings are secure and protected. In addition to using a parental control app, we must also focus on building a strong connection with our kids. By initiating conversations about their digital lives, we can understand their digital world, educate them about the potential risks and dangers of the internet, and teach them how to stay safe. By being proactive and engaged in our children’s digital lives, we can protect them from online abuse while still allowing them to benefit from technology.”
How to increase engagement in online classes via technology?
“Online classes have gained immense popularity in recent years due to their many advantages. However, online educators face several challenges that can impede the effectiveness of their classes, one of which is the lack of engagement from students. To address this challenge, it is crucial to adopt certain strategies that can increase student engagement and create a more meaningful learning environment.
One effective strategy is to limit the number of chokepoints that students may face while enrolling in a class. This can be achieved by using booking and scheduling technology that provides students with a hassle-free experience. The system sends regular reminders and notifications to learners about upcoming classes and assignments, helping them stay organized and committed to their learning.
Technology plays a vital role in improving communication between students and teachers and in increasing student engagement and participation during a session. Utilizing technology such as polling, chat boxes, and breakout rooms enables learners to actively participate in the class and share their perspectives, leading to more effective learning.
Personalization is also essential in creating a meaningful learning environment. A scheduling system can help create customized learning paths for each student, where they can progress at their own pace and focus on topics that interest them. This ensures that each student receives individual attention and is able to learn in a way that suits their learning style.
Moreover, gamification techniques can be used to make the learning process more fun and engaging. This includes using badges, points, and leaderboards to motivate learners to achieve their goals while competing with each other.”
Dr. Sukanya Kakoty, Omnify
How to choose the best due diligence software for your business?
“With a variety of solutions on the market, finding the best due diligence software for your business can be a tedious task. In addition to the software’s capabilities meeting your needs, there are other factors to consider when picking the right solution for your business. As due diligence involves the sharing of sensitive information, security is a key factor to consider. When browsing solutions, it is important to consider if their security features are up to industry standards. User-friendliness is another factor to consider when adopting a new due diligence software. Introducing a new tool should increase team efficiency, not disrupt your existing workflow. When searching for the perfect due diligence solution, pick one that meets the above criteria and more. DealRoom is a lifecycle deal management solution, providing pipeline, diligence, integration, and document management all under one platform. DealRoom’s user-friendly and intuitive features allow for customizable workflows to fit the specific needs of each user. DealRoom also offers industry-leading security features, including data encryption, granular permissions, and detailed audit logs, guaranteeing that your information is always protected. When choosing the best due diligence software for your business, consider a user-friendly, flexible, and secure solution.”
Why are backups important, and what is the safest way of doing them?
“Backups are important for several reasons. They help to protect against data loss, which can be caused by a variety of reasons, such as hardware failure, software corruption, natural disasters, or cyber-attacks. Backups also help to ensure that important data is available when needed, such as in the case of an emergency or system failure. Additionally, backups provide a way to recover deleted or corrupted files. This is also important because the loss of data can result in consequences such as financial loss, damage to reputation, and even legal issues. If not these, then loss of data may also lead to emotional effects in certain cases. A backup, however, can restore data quickly and avoid any significant disruption, emotional or otherwise. The safest way of doing backups is by following the 3-2-1 backup rule. This rule states that you should have at least three copies of your data, stored on at least two different storage media, with one copy stored offsite. This provides redundancy in case of a failure of one storage medium or location.
There are several methods of backing up data, including:
- External hard drives or USB drives: These are inexpensive and portable, making them a popular choice for personal backups. However, they can be lost or damaged, so it is important to keep them in a safe location and make regular backups.
- Cloud backups: These store data on remote servers, which can be accessed from anywhere with an internet connection. This provides an offsite backup solution, but it is important to choose a reputable provider and to ensure that the data is encrypted and secure.
- Network-attached storage (NAS): These are devices that connect to a network and provide centralized storage for multiple devices. They can be configured to automatically back up data from multiple devices on the network.
- Tape backups: These are less common but are still used by some businesses for the long-term storage of large amounts of data.
Regardless of the backup method chosen, it is important to regularly test backups regularly to ensure that they can be successfully restored in case of an emergency.”
What are the best trending electric toys for kids in 2023?
“Augmented Reality (AR) Toys: These toys blend the physical and digital world, providing an immersive experience. Popular examples include AR-enabled building sets and interactive storybooks that come to life through an app.
Educational Robotics: Robotics toys like the LEGO Mindstorms Robot Inventor and Sphero’s programmable robots have gained popularity for teaching coding, engineering, and problem-solving skills through hands-on play.”
Aside from security, what are some of the features of a VPN?
“Accessing geo-restricted content: One of the main benefits of using a VPN is its ability to bypass geographical restrictions in the world of flight prices, content, gaming, and more. Many websites and online services are only available in certain countries or regions. With a VPN, you can change your virtual location and access content that is otherwise blocked or unavailable in your country. Imagine you’re playing a game with friends; by using a VPN, you can improve your gaming experience by connecting to a server closer to the game’s host location and bypassing regional restrictions to access features unavailable in your region.
Increased privacy and anonymity: While security and privacy go hand in hand, VPNs offer more than just encryption. They also provide a level of anonymity by masking your IP address and making it difficult for websites and online services to track your online activity. This can be particularly useful for users who are concerned about their online privacy or who want to avoid targeted ads.
Faster internet speeds: Believe it or not, using a VPN can actually improve your internet speed in certain situations. If your internet service provider (ISP) is throttling your internet speed, a VPN can help you bypass this by encrypting your traffic and hiding it from your ISP. Additionally, some VPN providers offer dedicated servers that are optimized for faster speeds, reducing buffering and improving download and upload speeds.”
How does creating a website can help a home business?
“As a digital marketing consultant, I once worked with a client who had a home-based bakery business. She struggled to reach new customers beyond her local community and wanted to expand her reach and grow her business. After assessing her needs, I recommended that she create a website for her business. With the website, she could showcase her unique baked goods, provide a platform for online ordering, and expand her reach to customers beyond her local community. The website was designed to be visually appealing and user-friendly while effectively showcasing the brand and products in an attractive way. Additionally, the website was optimized for search engines and integrated with social media platforms to increase visibility and drive traffic to the site. Within a few months of launching the website, she saw an increase in orders. Customers could easily place orders through the website and leave reviews, which provided social proof and helped build trust with potential customers. Also used data analytics to track customer behavior and make data-driven decisions to improve the website and marketing strategy. The website became a valuable asset for her business, helping her to expand her reach, increase sales, and gather valuable customer data. Overall, creating a website helped her home-based business to grow and thrive in a competitive marketplace.”
Lito James, MassivePeak.com
How can technology be utilized to enhance productivity for remote teams working from home?
“Our team facilitates strategic planning sessions and we’re frequently working with teams that are working remotely. Here are a few of our best tips for productivity:
- Clear strategy: As teams have fewer touch points, it’s critical they are aligned and bought into the direction of the organization.
- Clear big rocks for the week. Make sure you’re not just busy but doing things that will move the needle on your strategic goals
- Clear accountability: Basecamp or other project management tools to help make sure nothing falls through the cracks
- Clear communication: Schedule the right meetings, so you are connecting at the right times to deliver important work and align on important topics.
- Clear agendas: When you do meet, make sure you’re coming together, staying focused, and getting the most important information across
Creating the right strategy and the right structure to keep it moving forward will help your team drive your most important outcomes, regardless of if you’re working in an office or remotely.
Anthony Taylor, SME Strategy Consulting
How to monitor your kids’ activities online?
“As a father of two kids and the founder of TheSweetBits.com, a website dedicated to providing guides on software and apps, I have extensive experience in monitoring my children’s online activities. Over the years, I have tested and reviewed numerous parental control apps and software to ensure my children’s online safety. When it comes to monitoring your kids’ activity online, it’s crucial to find a balance between keeping them safe and respecting their privacy. One of the most effective ways to achieve this balance is by using parental control software that allows you to set limits on their device usage, restrict access to inappropriate content, and monitor their online activity. However, it’s important to note that parental control software is not a substitute for good communication with your kids. You should have regular conversations with them about online safety and the potential dangers of the internet. By establishing trust and open communication, you can work together to create a safe and responsible online environment for your family. As I always say, ‘Parental control software is just one tool in the toolbox of responsible parenting’.”
How to plan the best online date with the help of technology?
“To plan a date online with the help of technology, we recommend using a reservation app like OpenTable to make dinner reservations. Not only will this let her know you thought ahead with the smaller details, but it will also ensure a smooth date by eliminating a long waiting time for a table to open up.”
What are the benefits of teaching kids to code and how to make it fun?
“The ability to code has become increasingly important in the modern world due to the rapid advancement of technology and its integration into nearly every aspect of our lives. This is something that will only continue as our children grow up and enter the world at large as the demand for workers with coding skills continues to grow rapidly. Teaching kids to code offers numerous benefits beyond just developing technical skills and getting them future-ready. It promotes problem-solving abilities, critical thinking, and logical reasoning, all of which are essential in today’s digital age. Additionally, coding can increase creativity and encourage children to think outside the box. However, it’s important to make coding fun and engaging for kids rather than a dull and tedious task. One way to make it exciting is to introduce gamification elements, such as incorporating fun characters or adding game-like challenges, and there are loads of great apps to get them started with. We love CodeSpark Academy, Lego Boost, and Tynker. Another approach is to encourage group work or peer learning, where children can work together to solve problems and learn from each other. Ultimately, making coding fun and enjoyable can ignite children’s interest in technology and set them on a path to explore new and exciting opportunities in the future.”
Are dating apps useful in the modern dating era and how to find the correct one?
“Dating apps have become a popular tool for modern daters to find potential partners. However, they also come with their own set of problems. One of the biggest issues with current dating apps is that they focus too much on superficial factors such as sexual attraction, rather than deeper compatibility and true attraction. This can lead to frustration and disappointment for users who are seeking more meaningful connections. Fortunately, AI technology is starting to offer solutions to these problems. By using machine learning algorithms and data analysis, apps like Iris Dating are able to help users find potential matches based on more than just superficial qualities. Iris uses a process called “iris training” to learn each user’s unique preferences and suggest compatible matches accordingly. This approach allows users to connect with people to whom they are really attracted, leading to more meaningful and lasting relationships. When it comes to finding the right dating app, it’s important to do your research and choose one that aligns with your values and preferences. Look for apps that prioritize true attraction and use AI technology to help you find meaningful matches. Don’t be afraid to try out multiple apps until you find one that feels right for you. Overall, while dating apps have their flaws, AI-powered apps like Iris offer hope for a more personalized and meaningful dating experience. By leveraging the power of technology, we can make the search for love a little bit easier and a lot more enjoyable.”
What are some IT risk management tips for home businesses?
“As more and more people turn to home-based businesses, IT security for these operations is becoming an increasingly important concern. From data breaches to cyberattacks, the risks you face as a home business owner are the same as those faced by larger enterprises. So, what are some IT risk management tips for home businesses? First, consider using a virtual private network or VPN to enhance the security of your online communications. Additionally, enable two-factor authentication for all of your accounts, including any cloud services you use. Practice good password hygiene, regularly updating passwords and avoiding easily guessable or common passwords. Finally, consider investing in cybersecurity insurance to protect your business in the event of a cyberattack or data breach. By taking these steps to mitigate IT risks, you can help ensure your home business stays secure and successful. Below are some additional suggestions to help you stay vigilant and set up your home business for longevity.
-Keep Your Software Up to Date: One of the best ways to reduce your risk of being hacked is to keep your software up to date. This includes both your operating system and any applications you have installed.
-Use a Firewall: A firewall is a piece of software that helps to block incoming connections from untrusted sources. By blocking these connections, you can help to prevent hackers from gaining access to your system.
-Use Anti-Virus Software: In addition to using a firewall, you should also use anti-virus software. Anti-virus software helps to protect your system from viruses and other malware. These programs work by scanning your system for known threats and then quarantining or deleting any files that are found to be infected.
-Back Up Your Data Regularly: Finally, it is important to back up your data regularly. This way, if your system is ever compromised, you will not lose any important files or data.
-Encrypt Your Data: If you are storing sensitive data on your computer, it is important to encrypt it to protect it from being accessed by unauthorized individuals. Encryption is a process of transforming data into a format that cannot be read without a decryption key. There are many different encryption algorithms that you can use, so make sure to choose one that is appropriate for the type of data you are encrypting.”
What are the benefits of giving your child a smartphone?
“If you’re teetering back and forth on getting your child a smartphone, consider these benefits as you make your decision:
• Connection. Smartphones keep kids in contact with friends and family—for fun and function! From school to extracurricular activities, kids can easily let their parents and caregivers know about late pickups, ride requests, and other changes of plans.
• Safety. If your child or someone they’re with gets hurt, their smartphone could save a life! And with built-in GPS, their location is always accessible. Plus, parental controls and other smartphone safeguards offer even more protection.
• Convenience. Life is a little easier when your child has a smartphone, plain and simple! You can call each other, send texts, and always know where they are.
• Acceptance. These days, it’s uncommon for kids to not have smartphones. With a smartphone, your child feels belonging and inclusion among their peers.
• Development. Having something as valuable as a smartphone teaches children responsibility and accountability. And with a smartphone of their own, your child will learn how to use technology in an appropriate, safe, and disciplined way.
• Education. Smartphones are incredible teaching tools! Educational apps, videos, and games can keep kids sharp. Plus, smartphones can introduce them to new hobbies and interests!”
How is technology promoting health and wellness?
“Technology has revolutionized the healthcare industry and is playing an increasingly important role in promoting health and wellness. Here are some ways in which technology has helped:
Wearable technology: Wearable devices, such as fitness trackers and smartwatches, are becoming increasingly popular. These devices can track a person’s physical activity, sleep patterns, heart rate, and more. They provide valuable insights into a person’s health and wellness and can help motivate them to make positive lifestyle changes.
Telehealth: Telemedicine allows patients to receive medical care remotely through video conferencing, phone calls, or other digital means. It has also allowed fitness professionals to work with more people who aren’t in a local market via video conferencing, webinars, etc.
Mobile Apps: There are a plethora of mobile apps available that promote health and wellness. These apps can help users track their diet and exercise, manage chronic conditions, and access medical information.
Virtual Reality: Virtual reality (VR) is being used in healthcare to treat conditions such as anxiety, phobias, and PTSD. VR can also be used for physical therapy and rehabilitation.
Overall, technology is playing an increasingly important role in promoting health and wellness, and it is likely that we will see even more innovative uses of technology in the healthcare industry in the future.”
Amid the popularity of OpenAI’s ChatGPT and Google’s announcement of introducing its own Artificial Intelligence chatbot called Bard, there has been much discussion over how such tools can impact India at a time when the country is aiming for an AI revolution.
During the Budget Session, Finance Minister Nirmala Sitharaman talked about AI, while her colleague, Minister of State (MoS) for Electronics and Information Technology Rajeev Chandrasekhar discussed it at the India Stack Developer Conference.
While Sitharaman stated that the government will establish three centres of excellence in AI in the country, Chandrashekhar at the event mentioned that India Stack, which includes digital solutions like Aadhaar, Digilocker and others, will become more sophisticated over time with the inclusion of AI.
As AI chatbots become the buzzword, News18 discusses with experts how such tech tools will impact India.
AI IN INDIA
Many experts believe that in a country like India, which is extremely diverse in nature and has a sizeable population, the introduction of technologies and their right adoption can bring a massive digital revolution.
For example, Manoj Gupta, Cofounder of Plotch.ai, a full-stack AI-enabled SaaS product, told News18 that Bard is still experimental and not open to everyone to use while ChatGPT is available and can be used to build applications on top of it.
He said: “Conversational chatbots are interesting since they have the potential to automate customer support and assisted buying in e-commerce. Even simple banking applications can be built that can use ChatGPT AI models to answer queries like bank balance, service requests etc.”
According to him, such tools could be extremely useful for people who are currently excluded from the digital economy due to language barriers.
Ashwini Vaishnaw, Union Minister for Communications, Electronics & IT, has also talked about using such tools to reduce communication issues. At World Economic Forum in Davos, he said: “We integrated our Bhashini language AI tool, which translates from one Indian language to another Indian language in real-time, spoken and text everything. We integrated that with ChatGPT and are seeing very good results.”
‘DOUBLE-EDGED SWORD’
Sundar Balasubramanian, Managing Director, India & SAARC, at Check Point Software, told News18 that generative AI like ChatGPT is a “double-edged sword”.
According to him, used in the right way, it can help developers write and fix code quicker, enable better chat services for companies, or even be a replacement for search engines, revolutionising the way people search for information.
“On the flip side, hackers are also leveraging ChatGPT to accelerate their bad acts and we have already seen examples of such exploitations. ChatGPT has lowered the bar for novice hackers to enter the field as they are able to learn quicker and hack better through asking the AI tool for answers,” he added.
Balasubramanian also stated that CPR has seen the quality of phishing emails improve tremendously over the past 3 months, making it increasingly difficult to discern between legitimate sources and a targeted phishing scam.
“Despite the emergence of the use of generative AI impacting cybercrime, Check Point is continually reminding organisations and individuals of the significance of being vigilant as ChatGPT and Codex become more mature, it can affect the threat landscape, for both good and bad,” he added.
While the real-life applications of ChatGPT include several things ranging from language translation to explaining tricky math problems, Balasubramanian said it can also be used for making the work of cyber researchers and developers more efficient.
“Generative AI or tools like ChatGPT can be used to detect potential threats by analysing large amounts of data and identifying patterns that may indicate malicious activity. This can help enterprises quickly identify and respond to a potential threat before it escalates to something more,” he added.
POSITIVE FACTORS
Major Vineet Kumar, Founder and Global President of CyberPeace Foundation, believes that the deployment of AI chatbots has proven to be highly beneficial in India, where a booming economy and increasing demand for efficient customer service have led to a surge in their use. According to him, both ChatGPT and Bard have the potential to bring significant positive change to various industries and individuals in India.
“ChatGPT has already made an impact by revolutionising customer service, providing instant and accurate support, and reducing wait time. It has automated tedious and complicated tasks for businesses and educational institutions, freeing up valuable time for more significant activities. In the education sector, ChatGPT has also improved learning experiences by providing quick and reliable information to students and educators,” he added.
He also said there are several possible positive impacts that the AI chatbots, ChatGPT and Bard, could have in India and these include improved customer experience, increased productivity, better access to information, improved healthcare, improved access to education and better financial services.
Reference Link : https://www.news18.com/news/explainers/confused-about-chatgpt-bard-experts-tell-news18-how-openai-googles-ai-chatbots-may-impact-india-7026277.html
