Corporate Leader Duped by Digital Arrest Scam: A New Era of Cyber Fraud

In the rich history of humanity, the advent of artificial intelligence (AI) has added a new, delicate aspect. The aspect of promising technological advancement has the potential to either enrich the nest of our society or destroy it entirely. The latest straw in this complex nest is generative AI, a frontier teeming with both potential and perils. It is a realm where the ethereal concepts of cyber peace and resilience are not just theoretical constructs but tangible necessities.

The spectre of generative AI looms large over the digital landscape, casting a long shadow on the sanctity of data privacy and the integrity of political processes. The seeds of this threat were sown in the fertile soil of the Cambridge Analytica scandal of 2018, a watershed moment that unveiled the extent to which personal data could be harvested and utilized to influence electoral outcomes. However despite the indignation, the scandal resulted in meagre alterations to modus operandi of digital platforms.

Fast forward to the present day, and the spectre has only grown more ominous. A recent report by Human Rights Watch has shed light on the continued exploitation of data-driven campaigning in Hungary's re-election of Viktor Orbán. The report paints a chilling picture of political parties leveraging voter databases for targeted social media advertising, with the ruling Fidesz party even resorting to the unethical use of public service data to bolster its voter database.

The Looming Threat of Disinformation

As we stand on the precipice of 2024, a year that will witness over 50 countries holding elections, the advancements in generative AI could exponentially amplify the ability of political campaigns to manipulate electoral outcomes. This is particularly concerning in countries where information disparities are stark, providing fertile ground for the seeds of disinformation to take root and flourish.

The media, the traditional watchdog of democracy, has already begun to sound the alarm about the potential threats posed by deepfakes and manipulative content in the upcoming elections. The limited use of generative AI in disinformation campaigns has raised concerns about the enforcement of policies against generating targeted political materials, such as those designed to sway specific demographic groups towards a particular candidate.

Yet, while the threat of bad actors using AI to generate and disseminate disinformation is real and present, there is another dimension that has largely remained unexplored: the intimate interactions with chatbots. These digital interlocutors, when armed with advanced generative AI, have the potential to manipulate individuals without any intermediaries. The more data they have about a person, the better they can tailor their manipulations.

Root of the Cause 

To fully grasp the potential risks, we must journey back 30 years to the birth of online banner ads. The success of the first-ever banner ad for AT&T, which boasted an astounding 44% click rate, birthed a new era of digital advertising. This was followed by the advent of mobile advertising in the early 2000s. Since then, companies have been engaged in a perpetual quest to harness technology for manipulation, blurring the lines between commercial and political advertising in cyberspace.

Regrettably, the safeguards currently in place are woefully inadequate to prevent the rise of manipulative chatbots. Consider the case of Snapchat's My AI generative chatbot, which ostensibly assists users with trivia questions and gift suggestions. Unbeknownst to most users, their interactions with the chatbot are algorithmically harvested for targeted advertising. While this may not seem harmful in its current form, the profit motive could drive it towards more manipulative purposes.

If companies deploying chatbots like My AI face pressure to increase profitability, they may be tempted to subtly steer conversations to extract more user information, providing more fuel for advertising and higher earnings. This kind of nudging is not clearly illegal in the U.S. or the EU, even after the AI Act comes into effect. The market size of AI in India is projected to touch US$4.11bn in 2023. 

Taking this further, chatbots may be inclined to guide users towards purchasing specific products or even influencing significant life decisions, such as religious conversions or voting choices. The legal boundaries here remain unclear, especially when manipulation is not detectable by the user. 

The Crucial Dos/Dont's 

It is crucial to set rules and safeguards in order to manage the possible threats related to manipulative chatbots in the context of the general election in 2024.

First and foremost, candor and transparency are essential. Chatbots, particularly when employed for political or electoral matters, ought to make it clear to users what they are for and why they are automated. By being transparent, people are guaranteed to be aware that they are interacting with automated processes.

Second, getting user consent is crucial. Before collecting user data for any reason, including advertising or political profiling, users should be asked for their informed consent. Giving consumers easy ways to opt-in and opt-out gives them control over their data.

Furthermore, moral use is essential. It's crucial to create an ethics code for chatbot interactions that forbids manipulation, disseminating false information, and trying to sway users' political opinions. This guarantees that chatbots follow moral guidelines.

In order to preserve transparency and accountability, independent audits need to be carried out. Users might feel more confident knowing that chatbot behavior and data collecting procedures are regularly audited by impartial third parties to ensure compliance with legal and ethical norms.

Important "don'ts" to take into account. Coercion and manipulation ought to be outlawed completely. Chatbots should refrain from using misleading or manipulative approaches to sway users' political opinions or religious convictions.

Another hazard to watch out for is unlawful data collecting. Businesses must obtain consumers' express agreement before collecting personal information, and they must not sell or share this information for political reasons.

At all costs, one should steer clear of fake identities. Impersonating people or political figures is not something chatbots should do because it can result in manipulation and false information.

It is essential to be impartial. Bots shouldn't advocate for or take part in political activities that give preference to one political party over another. In encounters, impartiality and equity are crucial.

Finally, one should refrain from using invasive advertising techniques. Chatbots should ensure that advertising tactics comply with legal norms by refraining from displaying political advertisements or messaging without explicit user agreement.

Present Scenario

As we approach the critical 2024 elections and generative AI tools proliferate faster than regulatory measures can keep pace, companies must take an active role in building user trust, transparency, and accountability. This includes comprehensive disclosure about a chatbot's programmed business goals in conversations, ensuring users are fully aware of the chatbot's intended purposes.

To address the regulatory gap, stronger laws are needed. Both the EU AI Act and analogous laws across jurisdictions should be expanded to address the potential for manipulation in various forms. This effort should be driven by public demand, as the interests of lawmakers have been influenced by intensive Big Tech lobbying campaigns.

At present, India doesn’t have any specific laws pertaining to AI regulation. Ministry of Electronics and Information Technology (MEITY), is the executive body responsible for AI strategies and is constantly working towards a policy framework for AI. The Niti Ayog has presented seven principles for responsible AI which includes equality , inclusivity, safety, privacy, transparency, accountability, dependability and protection of positive human values.

Conclusion 

We are at a pivotal juncture in history. As generative AI gains more power, we must proactively establish effective strategies to protect our privacy, rights and democracy. The public's waning confidence in Big Tech and the lessons learned from the techlash underscore the need for stronger regulations that hold tech companies accountable. Let's ensure that the power of generative AI is harnessed for the betterment of society and not exploited for manipulation.

Reference

McCallum, B. S. (2022, December 23). Meta settles Cambridge Analytica scandal case for $725m. BBC News. https://www.bbc.com/news/technology-64075067

Hungary: Data misused for political campaigns. (2022, December 1). Human Rights Watch. https://www.hrw.org/news/2022/12/01/hungary-data-misused-political-campaigns

Statista. (n.d.). Artificial Intelligence - India | Statista Market forecast. https://www.statista.com/outlook/tmo/artificial-intelligence/india

Introduction

Lost your phone? How to track and block your lost or stolen phone? Fear not, Say hello to Sanchar Saathi, the newly launched portal by the government. The smartphone has become an essential part of our daily life, our lots of personal data are stored in our smartphones, and if a phone is lost or stolen, it can be a frustrating experience. With the government initiative launching Sanchar Saathi Portal, you can now track and block your lost or stolen smartphone. The Portal uses a central equipment identity register to help users block their lost phones. It helps you track your lost and stolen smartphone. So now, say hello to Sanchar Saathi, the newly launched portal by the government. Users should keep an FIR copy of their lost/stolen smartphone handy for using certain features of the portal. FIR copy is also required for tracking the phone on the website. This portal allows users to track lost/stolen smartphones, and they can block the device across all telecom networks.

Preventing Data Leakage and Mobile Phone Theft

When you lose your phone or your phone is stolen, you worry as your smartphone holds your various personal sensitive information such as your bank account information, UPI IDs, and social media accounts such as WhatsApp, which cause a serious concern of data leakage and misuse in such a situation. Sanchar saathi portal addresses this problem and serves as a platform for blocking data saved on a lost or stolen device. This feature protects the users against financial fraud, identity thrift, and data leakage by blocking access to your lost or stolen device and ensuring that unauthorised parties cannot access or abuse important information.

How the Sanchar Saathi Portal Works

To file a complaint regarding their lost or stolen smartphones the users are required to provide IMEI (International Mobile Equipment Identity) number. The official website of the portal is https://sancharsaathi.gov.in/ users can access the “Citizen Centric Services” option on the homepage. Then users may, by clicking on “Block Your Lost/Stolen Mobile”, can fill out the form. Users need to fill in details such as IMEI number, contact number, model number of the smartphone, mobile purchase invoice, and information such as the date, time, district, and state where the device was lost or stolen. Users must keep a copy of the FIR handy and fill in their personal information, such as their name, email address, and residence. After completing and selecting the ‘Complete tab’, the form will be submitted, and access to the lost/stolen smartphone will be blocked.

Enhancing Security with SIM Card Verification

Using this portal, users can access their associated sim card numbers and block any unauthorised use. In this way portal allows owners to take immediate action if their sim card is being used or misused by someone else. The Sanchar Saathi Portal allows you to check the status of active SIM cards registered under an individual’s name. And it is an extra security feature provided by the portal. This proactive strategy helps users to safeguard their personal information against possible abuse and identity theft.

Advantages of the Sanchar Saathi Portal

The Sanchar Saathi platform offers various benefits for reducing mobile phone theft and protecting personal data.  The portal offers a simplified and user-friendly platform for making complaints. The online complaint tracking function keeps consumers informed of the status of their complaints, increasing transparency and accountability.

The portal allows users to block access to personal data on lost/stolen smartphones which reduces the chances or potential risk of data leakage.

The portal SIM card verification feature acts as an extra layer of security, enabling users to monitor any unauthorised use of their personal information. This proactive approach empowers users to take immediate action if they detect any suspicious activity, preventing further damage to their personal data.

Conclusion

Our smartphones store large amounts of sensitive information and Data, so it becomes crucial to protect our smartphones from any unauthorised access, especially in case when the smartphone is lost or stolen. The Sanchar Saathi portal is a commendable step by the government by offering a comprehensive solution to combat mobile phone theft and protect personal data, the portal contributes to a safer digital environment for smartphone users.

The portal provides the option of blocking access to your lost/stolen device and also checking the SIM card verification. These features of the portal empower users to take control of their data security. In this way, the portal contributes to preventing mobile phone theft and data leakage.

Introduction

The United Nations (UN) has unveiled a set of principles, known as the 'Global Principles for Information Integrity', to combat the spread of online misinformation, disinformation, and hate speech. These guidelines aim to address the widespread harm caused by false information on digital platforms. The UN's Global Principles are based on five core principles: social trust and resilience, independent, free, and pluralistic media, healthy incentives, transparency and research, and public empowerment. The UN chief emphasized that the threats to information integrity are not new but are now spreading at unprecedented speeds due to digital platforms and artificial intelligence technologies.

These principles aim to enhance global cooperation in order to create a safer online environment. It was further highlighted that the spread of misinformation, disinformation, hate speech, and other risks in the information environment poses threats to democracy, human rights, climate action, and public health. This impact is intensified by the emergence of rapidly advancing Artificial Intelligence Technology (AI tech) that poses a growing threat to vulnerable groups in information environments.

The Highlights of Key Principles

1. Societal Trust and Resilience: Trust in information sources and the ability and resilience to handle disruptions are critical for maintaining information integrity. Both are at risk from state and non-state actors exploiting the information ecosystem.
2. Healthy Incentives: Current business models reliant on targeted advertising threaten information integrity. The complex, opaque nature of digital advertising benefits large tech companies and it requires reforms to ensure transparency and accountability.
3. Public Empowerment: People require the capability to manage their online interactions, the availability of varied and trustworthy information, and the capacity to make informed decisions. Media and digital literacy are crucial, particularly for marginalized populations.
4. Independent, Free, and Pluralistic Media: A free press supports democracy by fostering informed discourse, holding power accountable, and safeguarding human rights. Journalists must operate safely and freely, with access to diverse news sources.
5. Transparency and research: Technology companies must be transparent about how information is propagated and how personal data is used. Research and privacy-preserving data access should be encouraged to address information integrity gaps while protecting those investigating and reporting on these issues.

Stakeholders Called for Action

Stakeholders, including technology companies, AI actors, advertisers, media, researchers, civil society organizations, state and political actors, and the UN, have been called to take action under the UN Global Principles for Information Integrity. These principles should be used to build and participate in broad cross-sector coalitions that bring together diverse expertise from civil society, academia, media, government, and the international private sector, focussing on capacity-building and meaningful youth engagement through dedicated advisory groups. Additionally, collaboration is required to develop multi-stakeholder action plans at regional, national, and local levels, engaging communities in grassroots initiatives and ensuring that youth are fully and meaningfully involved in the process.

Implementation and Monitoring

To effectively implement the UN Global Principles at large requires developing a multi-stakeholder action plan at various levels such as at the regional, national, and local levels. These plans should be informed and created by advice and counsel from an extensive range of communities including any of the grassroots initiatives having a deep understanding of regional challenges and their specific needs. Monitoring and evaluation are also regarded as essential components of the implementation process. Regular assessments of the progress, combined with the flexibility to adapt strategies as needed, will help ensure that the principles are effectively translated into practice.

Challenges and Considerations

Implementing these Global Principles of the UN will have certain challenges. The complexities that the digital landscape faces with the rapid pace of technological revamp, and alterations in the diversity of cultural and political contexts all present significant hurdles. Furthermore, the efforts to combat misinformation must be balanced with protecting fundamental rights, including the right to freedom of expression and privacy. Addressing these challenges to counter informational integrity will require continuous and ongoing collaboration with constant dialogue among stakeholders towards a commitment to innovation and continuous learning. It is also important to recognise and address the power imbalance within the information ecosystem, ensuring that all voices are heard and that any person, specifically, the marginalised communities is not cast aside.

Conclusion

The UN Global Principles for Online Misinformation and Information Integrity provide a comprehensive framework for addressing the critical challenges that are present while facing information integrity today. Advocating and promoting societal trust, healthy incentives, public empowerment, independent media, and transparency, these principles offer a passage towards a more resilient and trustworthy digital environment. The future success of these principles depends upon the collaborative efforts of all stakeholders, working together to safeguard the integrity of information for everyone.

References

• https://www.business-standard.com/world-news/un-unveils-global-principles-to-combat-online-misinformation-hate-speech-124062500317_1.html
• https://www.un.org/sustainabledevelopment/blog/2024/06/global-principles-information-integrity-launch/ 
• https://www.un.org/sites/un2.un.org/files/un-global-principles-for-information-integrity-en.pdf
• https://www.un.org/en/content/common-agenda-report/assets/pdf/Common_Agenda_Report_English.pdf 

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