BSNL's Digital Siege: Navigating the Shadows of a Massive Data Breach
Introduction
Cyber attacks are becoming increasingly common and most sophisticated around the world. India's Telecom operator BSNL has allegedly suffered a data breach. Reportedly, Hackers managed to steal sensitive information of BSNL customers and the same is now available for sale on the dark web. The leaked information includes names email addresses billing details contact numbers and outgoing call records of BSNL customers victims include both BSNL fibre and landline users. The threat actor using Querel has released a sample data set on a dark web forum and the data set contains 32,000 lines of leaked information the threat actor has claimed that the total number of lines across all databases amounts to approximately 2.9 Million.
The Persistent Threat to Digital Fortresses
As we plunge into the abyssal planes of the internet, where the shadowy tendrils of cyberspace stretch out like the countless arms of some digital leviathan, we find ourselves facing a stark and chilling revelation. At its murky depths lurks the dark web, a term that brings forth images of a clandestine digital netherworld where anonymity reigns supreme and the conventional rules of law struggle to cast their net. It is here, in this murky digital landscape, where the latest trophy of cyber larceny has been flagrantly displayed — the plundered data of Bharat Sanchar Nigam Ltd (BSNL), India's state-owned telecommunications colossus.
This latest breach serves not simply as a singular incident in the tapestry of cyber incursions but as a profound reminder of the enduring fragility of our digital bastions against the onslaught wielded by the ever-belligerent adversaries in cyberspace.
The Breach
Tracing the genesis of this worrisome event, we find a disconcerting story unfold. It began to surface when a threat actor, shrouded in the mystique of the digital shadows and brandishing the enigmatic alias 'Perell,' announced their triumph on the dark web. This self-styled cyber gladiator took to the encrypted recesses of this hidden domain with bravado, professing to have extracted 'critical information' from the inner sanctum of BSNL's voluminous databases. It is from these very vaults that the most sensitive details of the company's fibre network and landline customers originate.
A portion of the looted data, a mere fragment of a more extensive and damning corpus, was brandished like a nefariously obtained banner for all to see on the dark web. It was an ostentatious display, a teaser intended to tantalize and terrify — approximately 32,000 lines of data, a hint of the reportedly vast 2.9 million lines of data that 'Perell' claimed to have sequestered in their digital domain. The significance of this compromised information cannot be overstated; it is not mere bytes and bits strewn about in the cyber-wind. It constitutes the very essence of countless individuals, an amalgamation of email addresses, billing histories, contact numbers, and a myriad of other intimate details that, if weaponized, could set the stage for heinous acts of identity theft, insidious financial fraud, and precisely sculpted phishing schemes.
Ramifications
The ramifications of such a breach extend far beyond individual concerns of privacy invasion. This event signifies an alarming clarion call highlighting the susceptibility of our digital identities. In an era where the strands of our daily lives are ever more entwined with the World Wide Web, such penetrations are not merely an affront to corporate entities; they are a direct assault on the individual's inherent right to security and the implicit trust placed in the institutions that profess to shield their most private information.
Ripples of concern have emanated throughout the cybersecurity community, prompting urgent action from Cert-In, India's cyber security sentinel. Upon notification of this digital transgression, alarms were sounded, and yet, in a disconcerting turn, BSNL has remained enigmatic, adopting a silence that seems to belie the gravity of the situation. This reticence stands in contrast to the urgency for open dialogue and transparency — it is within the anvil of these principles that the foundations of trust are laid and sustained.
Conclusion
The narrative of the BSNL data breach transcends a singular tale of digital larceny or vulnerability; it unfolds as an insistent call to action, demanding a unified and proactive response to the perpetually morphing threat landscape that haunts our technologically dependent world. It is an uncomfortable reminder that in the intricately woven web of our online existence, we each stand as potential targets with our personal data held precariously as the coveted prize for those shadow-walkers and data marauders who dwell in the secretive realms of the internet's darkest corners.
References
Related Blogs
Introduction
India plans to draft the first AI regulations framework. The draft will be discussed and debated in June-July this year as stated by Union Minister of Skill Development and Entrepreneurship Rajeev Chandrasekhar. He aims to harness AI for economic growth, healthcare, and agriculture, ensuring its significant impact. The Indian government plans to fully utilise AI for economic growth, focusing on healthcare, drug discovery, agriculture, and farmer productivity.
Government Approach to Regulating AI
Chandrasekhar stated that the government's approach to AI regulation involves establishing principles and a comprehensive list of harms and criminalities. They prefer clear platform standards to address bias and misuse during model training rather than regulating AI at specific stages of its development. Union Minister Chandrasekhar also highlights the importance of legal compliance and the risks faced by entrepreneurs who disregard regulations in the digital economy. He warned of "severe consequences" for non-compliance.
Addressing the opening session of the two-day Nasscom leadership summit in Mumbai, the Union minister added that the intention is to harness AI for economic growth and address potential risks and harms. Mr. Chandrasekhar stated that the government is committed to developing AI-skilled individuals. He also highlighted the importance of a global governance framework that deals with the safety and trust of AI.
Union Minister Chandrasekhar also said that 900 million Indians online and 1.3 billion people will be connected to the global internet soon, providing India with both an opportunity and a responsibility to collaborate on regulations to establish legal safeguards that protect consumers and citizens. He further added that the framework is being retrofitted to address the complexity and impact of AI in safety infrastructure. The goal is to ensure legal guardrails for Al, a kinetic enabler of the digital economy, safety and trust, and accountability for those using the AI platform.
Prioritizing Safety and Trust in AI Development
Union minister Chandrasekhar announced that the framework will be discussed at the upcoming Global Partnership on Artificial Intelligence (GPAI) event, a multi-stakeholder initiative with 29 member countries aiming to bridge the gap between theory and practice on AI by supporting research on AI-related priorities. Chandrasekhar emphasises the importance of safety and trust in generative AI development. He believes that every platform must be legally accountable for any harm it causes or enables and should not enable criminality. He advocated for safe and trustworthy AI.
Conclusion
India is drafting its first AI regulation framework, as highlighted by Union Minister Rajeev Chandrasekhar. This framework aims to harness the potential of AI while ensuring safety, trust, and accountability. The framework will focus on principles, comprehensive standards, and legal compliance to navigate the complexities of AI's impact on sectors like healthcare, agriculture, and the digital economy. India recognises the need for robust legal safeguards to protect citizens and foster innovation and economic growth while fostering a culture of trustworthy AI development.
References:
- https://www.livemint.com/ai/artificial-intelligence/india-to-come-up-with-ai-regulations-framework-by-june-july-this-year-rajeev-chandrasekhar-msde-11708409300377.html
- https://timesofindia.indiatimes.com/business/india-business/india-to-develop-draft-ai-framework-by-june-july-chandrasekhar/articleshow/107865548.cms
- https://newsonair.gov.in/News?title=Government-to-come-out-with-draft-regulatory-framework-for-Artificial-Intelligence-by-July-2024&id=477637
Introduction
In 2019 India got its bill on Data protection in the form of the Personal Data Protection Bill 2019. This bill focused on digital rights and duties pertaining to data privacy. However, the bill was scrapped by the Govt in mid-2022, and a new bill was drafted, Successor bill was introduced as the Digital Personal Data Protection Bill, 2022 on 18th November 2022, which was made open for public comments and consultations and now the bill is expected to be tabled at the parliament in the Monsoon session.
What is DPDP, 2022?
Digital Personal Data Protection Bill, is the lasted draft regulation for data privacy in India. The bill has been essentially focused towards data protection by companies and the keep aspect of Puttaswamy judgement of data privacy as a fundamental right has been upheld under the scope of the bill. The bill comes after nearly 150 recommendations which the parliamentary committee made when the PDP, 2019 was scrapped.
The bill highlights the following keen aspects-
- Data Fiduciary- The entity (an individual, company, firm, state, etc.) which decides the purpose and means of processing an individual’s personal data.
- Data Principle- The individual to whom personal data is related.
- Processing- The entire cycle of operations that can be carried out concerning personal data.
- Gender Neutrality- For the first time in India’s legislative history, “her” and “she” have been used to refer to individuals irrespective of gender.
- Right to Erase Data- Data principals will have the right to demand the erasure and correction of data collected by the data fiduciary.
- Cross-border data transfer- The bill allows cross-border data after an assessment of relevant factors by the Central Government.
- Children’s Rights- The bill guarantees the right to digital privacy under the protection of parents/guardians.
- Heavy Penalties- The bill enforces heavy penalties for non-compliance with the provisions, not exceeding Rs 500 crore.
Data Protection Board
The bill lays down provisions for setting up a Data Protection Board. This board will be an independent body acting solely on the factors of data privacy and protection of the data principles and maintaining compliance by data fiduciaries. The board will be headed by a chairperson of essential and relevant qualifications, and members and various other officials shall assist him/her under the board. The board will serve grievance redressal to the data principles and can conduct investigation, inquiry, proceeding, and pass orders equivalent to a Civil court. The proceeding will be undertaken on the principle of natural justice, and the aggrieved can file an appeal to the High Court of appropriate jurisdiction.
Global Comparison
Many countries have data protection laws that regulate the processing of personal data. Some of the notable examples include:
- European Union: The EU’s General Data Protection Regulation (GDPR) is one of the world’s most comprehensive data protection laws. It regulates public and private entities’ processing of personal data and gives individuals a wide range of rights over their personal data.
- United States: The US has several data protection laws that apply to specific sectors or types of data, such as health data (HIPAA) or financial data (Gramm-Leach-Bliley Act). However, there is no comprehensive federal data protection law in the US.
- Japan: Japan’s Personal Information Protection Act (PIPA) regulates the handling of personal data by private entities and gives individuals certain rights over their personal data.
- Australia: Australia’s Privacy Act 1988 regulates the handling of personal data by public and private entities and gives individuals certain rights over their personal data.
- Brazil: Brazil’s General Data Protection Law (LGPD) regulates the processing of personal data by public and private entities and gives individuals certain rights over their personal data. It also imposes heavy fines and penalties on entities that violate the provisions of the law.
Overall, while there are some similarities in data protection laws across countries, there are also significant differences in scope, applicability, and enforcement. It is important for organisations to understand the data protection laws that apply to their operations and take appropriate steps to comply with these laws.
Parliamentary Asscent
The case of violation of the privacy policy by WhatsApp at the Hon’ble Supreme Court resulted in a significant advocacy for Data privacy as a fundamental right, and it was held that, as suggested otherwise in the privacy policy, Whatsapp was sharing its user’s data with Meta. This massive breach of trust could have led to data mismanagement affecting thousands of Indian users. The Hon’ble Supreme Court has taken due consideration of data privacy and its challenges in India and asked the Govt to table the bill in Parliament. The bill will be tabled for discussion in the monsoon session. The Supreme Court has set up a constitutional bench to check the bill’s scope, extent and applications and provide its judicial oversight. The constitution bench of Justices KM Joseph, Ajay Rastogi, Aniruddha Bose, Hrishikesh Roy and CT Ravikumar has fixed the matter for hearing in August in order to enforce the potential changes and amendments in the act post the parliamentary discussion.
Conclusion
India is the world’s largest democracy, so the crucial aspects of passing laws and amendments have always been followed by the government and kept under check by the judiciary. The discussion over bills is a crucial part of the democratic process, and bills as important as Digital Personal Data Protection need to be discussed and analysed thoroughly in both houses of Parliament to ensure the govt passes a sustainable and efficient law.
Introduction
Digital Arrests are a form of scam that involves the digital restraint of individuals. These restraints can vary from restricting access to the account(s), and digital platforms, to implementing measures to prevent further digital activities or being restrained on video calling or being monitored through video calling. Typically, these scams target vulnerable individuals who are unfamiliar with digital fraud tactics, making them more susceptible to manipulation. These scams often target the victims on allegations of drug trafficking, money laundering, falsified documents, etc. These are serious crimes and these scammers scare the victim into thinking that either their identities were used to commit these crimes or they have committed these crimes. Recently there has been an uptick in the digital fraud scams in India highlighting the growing concerns.
The Legality of Digital Arrests in India
There is no legal provision for law enforcement to conduct ‘arrests’ via video calls or online monitoring. If you receive such calls, it is a clear scam. In fact, recently enacted new criminal laws do not provide for any provision for law enforcement agencies conducting a digital arrest. The law only provides for service of the summons and the proceedings in an electronic mode.
The Bhartiya Nagrik Suraksha Sanhita (BNSS), 2023 provides for the summons to be served electronically under section 63. The section defines the form of summons. It states that every summons served electronically shall be encrypted and bear the image of the seal of the Court or digital signature. Further, according to section 532 of the BNSS, the trial and proceedings may be held in electronic mode, by use of electronic communication or by the use of audio-video electronic means.
Modus Operandi
Under digital arrest scams, the scammer makes a connection via video calls (WhatsApp calls, skype, etc) with the victim over their alleged involvement in crimes (financial, drug trafficking, etc) in bogus charges. The victims are intimidated that the arrest will take place soon and till the time the arresting officers do not reach the victim they are to remain on the call and be under digital surveillance and not contact anyone during the ongoing investigation.
During this period, the scammers start collecting information from the victim to confirm their identity and create an atmosphere in which multiple senior officials are on the victim’s case and they are investigating the case thoroughly. By this time, the victim, scared out of their wits, sits through this arrest and it is then that the scammers posing as law enforcement officials make comments that they can avoid arrest by paying a certain amount of the fines to the accounts that they specify. This monitoring/ surveillance continues till the time the victim makes the transfers to the accounts provided by the scammers. These are the common manipulation tactics used by scammers in digital arrest fraud.
Recent Cyber Arrest Cases
- Recently a 35-year-old NBCC official was duped of Rs 55 lakh in a 'digital arrest' scam. Posing as customs officials, fraudsters claimed her details were linked to intercepted illegal items and a pending arrest. They kept her on video calls, convincing her to transfer Rs 55 lakh to avoid money laundering charges. After the transfer, the scammers vanished. A police investigation traced the funds to a fake company, leading to the arrest of suspects.
- Another recent case involved a neurologist who was duped Rs 2.81 crores in a ‘digital arrest’ scam. Fraudsters claimed her phone number and Aadhaar was linked to accounts transferring funds to an Individual. Under pressure, she was convinced to undergo “verification” and made multiple transactions over two days. The scammers threatened legal consequences for money laundering if she didn’t comply. Now a police investigation is ongoing, and her immense financial loss highlights the severity of this cybercrime.
- One another case took place where the victim was duped of Rs 7.67 crores in a prolonged ‘digital arrest’ scam over three months. Fraudsters posing as TRAI officials claimed complaints against her phone number and threatened to suspend it, alleging illegal use of another number linked to her Aadhaar. Pressured and manipulated through video calls, the victim was coerced into transferring large sums, even taking an Rs 80 lakh loan. The case is under investigation as authorities pursue the cybercriminals behind the massive fraud.
Best Practices
- Do not panic when you get any calls where sudden unexpected news is shared with you. Scammers thrive on the panic that they create.
- Do not share personal details such as Aadhaar number, PAN number etc with unknown or suspect entities. Be cautious of your personal and financial information such as credit card numbers, OTPs, or any other passwords with anyone.
- If individuals contact, claiming to be government officials, always verify their identities by contacting the entity through the proper channels.
- Report and block any fraudulent communications that are received and mark them as Spam. This would further inform other users if they see the caller ID being marked as fraud or spam.
- If you have been defrauded then report about the same to the authorities so that action can be taken and authorities can arrest the fraudsters.
- Do not transfer any money as part of ‘fines’ or ‘dues’ to the accounts that these calls or messages link to.
- In case of any threat, issue or discrepancy, file a complaint at cybercrime.gov.in or helpline number 1930. You can also seek assistance from the CyberPeace helpline at +91 9570000066.
References:
- https://www.cyberpeace.org/resources/blogs/digital-arrest-fraud
- https://www.business-standard.com/india-news/what-is-digital-house-arrest-find-out-how-to-avoid-this-new-scam-124052400799_1.html
- https://www.the420.in/ias-ips-officers-major-generals-doctors-and-professors-fall-victim-to-digital-arrest-losing-crores-stay-alert-read-5-real-cases-inside/
- https://indianexpress.com/article/cities/delhi/senior-nbcc-official-duped-in-case-of-digital-arrest-3-arrested-delhi-police-9588418/#:~:text=Of%20the%20duped%20amount%2C%20Rs,a%20Delhi%20police%20officer%20said (case study 1)
- https://timesofindia.indiatimes.com/city/lucknow/lucknow-sgpgims-professor-duped-of-rs-2-81-crore-in-digital-arrest-scam/articleshow/112521530.cms (case study 2)
- https://timesofindia.indiatimes.com/city/jaipur/bits-prof-duped-of-7-67cr-cops-want-cbi-probe-in-case/articleshow/109514200.cms (case study 3)
