The Role of Evidence-Driven Retrieval in Online Content Moderation
AI and other technologies are advancing rapidly. This has ensured the rapid spread of information, and even misinformation. LLMs have their advantages, but they also come with drawbacks, such as confident but inaccurate responses due to limitations in their training data. The evidence-driven retrieval systems aim to address this issue by using and incorporating factual information during response generation to prevent hallucination and retrieve accurate responses.
What is Retrieval-Augmented Response Generation?
Evidence-driven Retrieval Augmented Generation (or RAG) is an AI framework that improves the accuracy and reliability of large language models (LLMs) by grounding them in external knowledge bases. RAG systems combine the generative power of LLMs with a dynamic information retrieval mechanism. The standard AI models rely solely on pre-trained knowledge and pattern recognition to generate text. RAG pulls in credible, up-to-date information from various sources during the response generation process. RAG integrates real-time evidence retrieval with AI-based responses, combining large-scale data with reliable sources to combat misinformation. It follows the pattern of:
- Query Identification: When misinformation is detected or a query is raised.
- Evidence Retrieval: The AI searches databases for relevant, credible evidence to support or refute the claim.
- Response Generation: Using the evidence, the system generates a fact-based response that addresses the claim.
How is Evidence-Driven RAG the key to Fighting Misinformation?
- RAG systems can integrate the latest data, providing information on recent scientific discoveries.
- The retrieval mechanism allows RAG systems to pull specific, relevant information for each query, tailoring the response to a particular user’s needs.
- RAG systems can provide sources for their information, enhancing accountability and allowing users to verify claims.
- Especially for those requiring specific or specialised knowledge, RAG systems can excel where traditional models might struggle.
- By accessing a diverse range of up-to-date sources, RAG systems may offer more balanced viewpoints, unlike traditional LLMs.
Policy Implications and the Role of Regulation
With its potential to enhance content accuracy, RAG also intersects with important regulatory considerations. India has one of the largest internet user bases globally, and the challenges of managing misinformation are particularly pronounced.
- Indian regulators, such as MeitY, play a key role in guiding technology regulation. Similar to the EU's Digital Services Act, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, mandate platforms to publish compliance reports detailing actions against misinformation. Integrating RAG systems can help ensure accurate, legally accountable content moderation.
- Collaboration among companies, policymakers, and academia is crucial for RAG adaptation, addressing local languages and cultural nuances while safeguarding free expression.
- Ethical considerations are vital to prevent social unrest, requiring transparency in RAG operations, including evidence retrieval and content classification. This balance can create a safer online environment while curbing misinformation.
Challenges and Limitations of RAG
While RAG holds significant promise, it has its challenges and limitations.
- Ensuring that RAG systems retrieve evidence only from trusted and credible sources is a key challenge.
- For RAG to be effective, users must trust the system. Sceptics of content moderation may show resistance to accepting the system’s responses.
- Generating a response too quickly may compromise the quality of the evidence while taking too long can allow misinformation to spread unchecked.
Conclusion
Evidence-driven retrieval systems, such as Retrieval-Augmented Generation, represent a pivotal advancement in the ongoing battle against misinformation. By integrating real-time data and credible sources into AI-generated responses, RAG enhances the reliability and transparency of online content moderation. It addresses the limitations of traditional AI models and aligns with regulatory frameworks aimed at maintaining digital accountability, as seen in India and globally. However, the successful deployment of RAG requires overcoming challenges related to source credibility, user trust, and response efficiency. Collaboration between technology providers, policymakers, and academic experts can foster the navigation of these to create a safer and more accurate online environment. As digital landscapes evolve, RAG systems offer a promising path forward, ensuring that technological progress is matched by a commitment to truth and informed discourse.
References
- https://experts.illinois.edu/en/publications/evidence-driven-retrieval-augmented-response-generation-for-onlin
- https://research.ibm.com/blog/retrieval-augmented-generation-RAG
- https://medium.com/@mpuig/rag-systems-vs-traditional-language-models-a-new-era-of-ai-powered-information-retrieval-887ec31c15a0
- https://www.researchgate.net/publication/383701402_Web_Retrieval_Agents_for_Evidence-Based_Misinformation_Detection
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Introduction
The Ministry of Communications, Department of Telecommunications notified the Telecommunications (Telecom Cyber Security) Rules, 2024 on 22nd November 2024. These rules were notified to overcome the vulnerabilities that rapid technological advancements pose. The evolving nature of cyber threats has contributed to strengthening and enhancing telecom cyber security. These rules empower the central government to seek traffic data and any other data (other than the content of messages) from service providers.
Background Context
The Telecommunications Act of 2023 was passed by Parliament in December, receiving the President's assent and being published in the official Gazette on December 24, 2023. The act is divided into 11 chapters 62 sections and 3 schedules. The said act has repealed the old legislation viz. Indian Telegraph Act of 1885 and the Indian Wireless Telegraphy Act of 1933. The government has enforced the act in phases. Sections 1, 2, 10-30, 42-44, 46, 47, 50-58, 61, and 62 came into force on June 26, 2024. While, sections 6-8, 48, and 59(b) were notified to be effective from July 05, 2024.
These rules have been notified under the powers granted by Section 22(1) and Section 56(2)(v) of the Telecommunications Act, 2023.
Key Provisions of the Rules
These rules collectively aim to reinforce telecom cyber security and ensure the reliability of telecommunication networks and services. They are as follows:
The Central Government agency authorized by it may request traffic or other data from a telecommunication entity through the Central Government portal to safeguard and ensure telecom cyber security. In addition, the Central Govt. can instruct telecommunication entities to establish the necessary infrastructure and equipment for data collection, processing, and storage from designated points.
● Obligations Relating To Telecom Cybersecurity:
Telecom entities must adhere to various obligations to prevent cyber security risks. Telecommunication cyber security must not be endangered, and no one is allowed to send messages that could harm it. Misuse of telecommunication equipment such as identifiers, networks, or services is prohibited. Telecommunication entities are also required to comply with directions and standards issued by the Central Govt. and furnish detailed reports of actions taken on the government portal.
● Compulsory Measures To Be Taken By Every Telecommunication Entity:
Telecom entities must adopt and notify the Central Govt. of a telecom cyber security policy to enhance cybersecurity. They have to identify and mitigate risks of security incidents, ensure timely responses, and take appropriate measures to address such incidents and minimize their impact. Periodic telecom cyber security audits must be conducted to assess network resilience against potential threats for telecom entities. They must report security incidents promptly to the Central Govt. and establish facilities like a Security Operations Centre.
● Reporting of Security Incidents:
- Telecommunication entities must report the detection of security incidents affecting their network or services within six hours.
- 24 hours are provided for submitting detailed information about the incident, including the number of affected users, the duration, geographical scope, the impact on services, and the remedial measures implemented.
The Central Govt. may require the affected entity to provide further information, such as its cyber security policy, or conduct a security audit.
CyberPeace Policy Analysis
The notified rules reflect critical updates from their draft version, including the obligation to report incidents immediately upon awareness. This ensures greater privacy for consumers while still enabling robust cybersecurity oversight. Importantly, individuals whose telecom identifiers are suspended or disconnected due to security concerns must be given a copy of the order and a chance to appeal, ensuring procedural fairness. The notified rules have removed "traffic data" and "message content" definitions that may lead to operational ambiguities. While the rules establish a solid foundation for protecting telecom networks, they pose significant compliance challenges, particularly for smaller operators who may struggle with costs associated with audits, infrastructure, and reporting requirements.
Conclusion
The Telecom Cyber Security Rules, 2024 represent a comprehensive approach to securing India’s communication networks against cyber threats. Mandating robust cybersecurity policies, rapid incident reporting, and procedural safeguards allows the rules to balance national security with privacy and fairness. However, addressing implementation challenges through stakeholder collaboration and detailed guidelines will be key to ensuring compliance without overburdening telecom operators. With adaptive execution, these rules have the potential to enhance the resilience of India’s telecom sector and also position the country as a global leader in digital security standards.
References
● Telecommunications Act, 2023 https://acrobat.adobe.com/id/urn:aaid:sc:AP:767484b8-4d05-40b3-9c3d-30c5642c3bac
● CyberPeace First Read of the Telecommunications Act, 2023 https://www.cyberpeace.org/resources/blogs/the-government-enforces-key-sections-of-the-telecommunication-act-2023
● Telecommunications (Telecom Cyber Security) Rules, 2024
Introduction
A bill requiring social media companies, providers of encrypted communications, and other online services to report drug activity on their platforms to the U.S. The Drug Enforcement Administration (DEA) advanced to the Senate floor, alarming privacy advocates who claim the legislation transforms businesses into de facto drug enforcement agents and exposes many of them to liability for providing end-to-end encryption.
Why is there a requirement for online companies to report drug activity?
The reason behind the bill is that there was a Kansas teenager died after unknowingly taking a fentanyl-laced pill he purchased on Snapchat. The bill requires social media companies and other web communication providers to provide the DEA with users’ names and other information when the companies have “actual knowledge” that illicit drugs are being distributed on their platforms.
There is an urgent need to look into this matter as platforms like Snapchat and Instagram are the constant applications that netizens use. If these kinds of apps promote the selling of drugs, then it will result in major drug-selling vehicles and become drug-selling platforms.
Threat to end to end encryption
End-to-end encryption has long been criticised by law enforcement for creating a “lawless space” that criminals, terrorists, and other bad actors can exploit for their illicit purposes. End- to end encryption is important for privacy, but it has been criticised as criminals also use it for bad purposes that result in cyber fraud and cybercrimes.
Cases of drug peddling on social media platforms
It is very easy to get drugs on social media, just like calling an Uber. It is that simple to get the drugs. The survey discovered that access to illegal drugs is “staggering” on social media applications, which has contributed to the rising number of fentanyl overdoses, which has resulted in suicide, gun violence, and accidents.
According to another survey, drug dealers use slang, emoticons, QR codes, and disappearing messages to reach customers while avoiding content monitoring measures on social networking platforms. Drug dealers are frequently active on numerous social media platforms, advertising their products on Instagram while providing their WhatApps or Snapchat names for queries, making it difficult for law officials to crack down on the transactions.
There is a need for social media platforms to report these kinds of drug-selling activity on specific platforms to the Drug enforcement administration. The bill requires online companies to report drug cases going on websites, such as the above-mentioned Snapchat case. There are so many other cases where drug dealers sell the drug through Instagram, Snapchat etc. Usually, if Instagram blocks one account, they create another account for the drug selling. Just by only blocking the account does not help to stop drug trafficking on social media platforms.
Will this put the privacy of users at risk?
It is important to report the cybercrime activities of selling drugs on social media platforms. The companies will only detect the activity regarding the drugs which are being sold through social media platforms which are able to detect bad actors and cyber criminals. The detection will be on the particular activities on the applications where it is happening because the social media platforms lack regulations to govern them, and their convenience becomes the major vehicle for the drugs sale.
Conclusion
Social media companies are required to report these kinds of activities happening on their platforms immediately to the Drugs enforcement Administration so that the DEA will take the required steps instead of just blocking the account. Because just blocking does not stop these drug markets from happening online. There must be proper reporting for that. And there is a need for social media regulations. Social media platforms mostly influence people.
Introduction
Governments worldwide are enacting cybersecurity laws to enhance resilience and secure cyberspace against growing threats like data breaches, cyber espionage, and state-sponsored attacks in the digital landscape. As a response, the EU Council has been working on adopting new laws and regulations under its EU Cybersecurity Package- a framework to enhance cybersecurity capacities across the EU to protect critical infrastructure, businesses, and citizens. Recently, the Cyber Solidarity Act was adopted by the Council, which aims to improve coordination among EU member states for increased cyber resilience. Since regulations in the EU play a significant role in shaping the global regulatory environment, it is important to keep an eye on such developments.
Overview of the Cyber Solidarity Act
The Act sets up a European Cyber Security Alert System consisting of Cross-Border Cyber Hubs across Europe to collect intelligence and act on cyber threats by leveraging emerging technology such as Artificial Intelligence (AI) and advanced data analytics to share warnings on cyber threats with other cyber data centres across the national borders of the EU. This is expected to assist authorities in responding to cyber threats and incidents more quickly and effectively.
Further, it provides for the creation of a new Cybersecurity Emergency Mechanism to enhance incident response systems in the EU. This will include testing the vulnerabilities in critical sectors like transport, energy, healthcare, finance, etc., and creating a reserve of private parties to provide mutual technical assistance for incident response requests from EU member-states or associated third countries of the Digital Europe Programme in case of a large-scale incident.
Finally, it also provides for the establishment of a European Cybersecurity Incident Review Mechanism to monitor the impact of the measures under this law.
Key Themes
- Greater Integration: The success of this Act depends on the quality of cooperation and interoperability between various governmental stakeholders across defence, diplomacy, etc. with regard to data formats, taxonomy, data handling and data analytics tools. For example, Cross-Border Cyber Hubs are mandated to take the interoperability guidelines set by the European Union Agency for Cybersecurity (ENISA) as a starting point for information-sharing principles with each other.
- Public-Private Collaboration: The Act provides a framework to govern relationships between stakeholders such as the public sector, the private sector, academia, civil society and the media, identifying that public-private collaboration is crucial for strengthing EUs cyber resilience. In this regard, National Cyber Hubs are proposed to carry out the strengthening of information sharing between public and private entities.
- Centralized Regulation: The Act aims to strengthen all of the EU's cyber solidarity by outlining dedicated infrastructure for improved coordination and intelligence-sharing regarding cyber events among member states. Equal matching contribution for procuring the tools, infrastructure and services is to be made by each selected member state and the European Cybersecurity Competence Centre, a body tasked with funding cybersecurity projects in the EU.
- Setting a Global Standard: The underlying rationale behind strengthening cybersecurity in the EU is not just to protect EU citizens from cyber-threats to their fundamental rights but also to drive norms for world-class standards for cybersecurity for essential and critical services, an initiative several countries rely on.
Conclusion
In the current digital landscape, governments, businesses, critical sectors and people are increasingly interconnected through information and network connection systems and are using emerging technologies like AI, exposing them to multidimensional vulnerabilities in cyberspace. The EU in this regard continues to be a leader in setting standards for the safety of participants in the digital arena through regulations regarding cybersecurity. The Cyber Solidarity Act’s design including cross-border cooperation, public-private collaboration, and proactive incident-monitoring and response sets a precedent for a unified approach to cybersecurity. As the EU’s Cybersecurity Package continues to evolve, it will play a crucial role in ensuring a secure and resilient digital future for all.
Sources
- https://www.consilium.europa.eu/en/press/press-releases/2024/12/02/cybersecurity-package-council-adopts-new-laws-to-strengthen-cybersecurity-capacities-in-the-eu/
- https://data.consilium.europa.eu/doc/document/PE-94-2024-INIT/en/pdf
- https://digital-strategy.ec.europa.eu/en/policies/cybersecurity-strategy
- https://www.weforum.org/stories/2024/10/cybersecurity-regulation-changes-nis2-eu-2024/
