Domestic UPI Frauds: Finance Ministry Presented Data in LokSabha
Introduction
According to the Finance Ministry's data, the incidence of domestic Unified Payment Interface (UPI) fraud rose by 85% in FY 2023-24 compared to FY 2022-23. Further, as of September of FY 2024-25, 6.32 lakh fraud cases had been already reported, amounting to Rs 485 crore. The data was shared on 25th November 2024, by the Finance Ministry in response to a question in Lok Sabha’s winter session about the fraud in UPI transactions during the past three fiscal years.
Statistics
UPI Frauds and Government's Countermeasures
On the query as to measures taken by the government for safe and secure UPI transactions and prevention of fraud in the transactions, the ministry has highlighted the measures as follows:
- The Reserve Bank of India (RBI) has launched the Central Payment Fraud Information Registry (CPFIR), a web-based tool for reporting payment-related frauds, operational since March 2020, and it requires requiring all Regulated Entities (RE) to report payment-related frauds to the said CPFIR.
- The Government, RBI, and National Payments Corporation of India (NPCI) have implemented various measures to prevent payment-related frauds, including UPI transaction frauds. These include device binding, two-factor authentication through PIN, daily transaction limits, and limits on use cases.
- Further, NPCI offers a fraud monitoring solution for banks, enabling them to alert and decline transactions using AI/ML models. RBI and banks are also promoting awareness through SMS, radio, and publicity on 'cyber-crime prevention'.
- The Ministry of Home Affairs has launched a National Cybercrime Reporting Portal (NCRP) (www.cybercrime.gov.in) and a National Cybercrime Helpline Number 1930 to help citizens report cyber incidents, including financial fraud. Customers can also report fraud on the official websites of their bank or bank branches.
- The Department of Telecommunications has introduced the Digital Intelligence Platform (DIP) and 'Chakshu' facility on the Sanchar Saathi portal, enabling citizens to report suspected fraud messages via call, SMS, or WhatsApp.
Conclusion
UPI is India's most popular digital payment method. As of June 2024, there are around 350 million active users of the UPI in India. The Indian Cyber Crime Coordination Centre (I4C) report indicates that ‘Online Financial Fraud’, a cyber crime category under NCRP, is the most prevalent among others. The rise of financial fraud, particularly UPI fraud is cause for alarm, the scammers use sophisticated strategies to deceive victims. It is high time for netizens to exercise caution and care with their personal and financial information, stay aware of common tactics used by fraudsters, and adhere to best security practices for secure transactions and the safe use of UPI services.
References
Related Blogs
Introduction
Google India announced sachet loans on the Google Pay application to help small businesses in the country. Google India said that merchants in India often need smaller loans, hence, the tech giant launched sachet loans on the Gpay application. The company will provide loans to small businesses, which can be repaid in easier repayment instalments. To provide the load services, Google Pay has partnered with DMI Finance. This move comes at the Google for India, 2023, the flagship event to launch the Indian interventions planned by the big tech.
What is a Sachet Loan?
The loan system is the primary backbone of the global banking system. Since we have seen a massive transition towards the digital mode of transactions and banking operations, many online platforms have emerged. With the advent of QR codes, the Unified Payment Interface (UPI) has been rampantly used by Indians for making small or petty payments. Seeing this, Sachet loans made an advent as well, Sachet loans are essentially small-ticket loans ranging from Rs 10,000 to Rs 1 lakh, with repayment tenures between 7 days and 12 months. This nano-credit addresses immediate financial needs and is designed for swift approval and disbursement. Satchel loans are one of the most sought-after loan forms in the Western world. The ease of accessibility and easy repayment options have made it a successful form of money lending, which in turn has sparked the interest of the tech giant Google to execute similar operations in India.
Google Pay
Pertaining to the fact that UPI payments are the most preferred form of online payment, google came out with GPay in 2013 and now enjoys a user base of 67 million Indians. Google Pay has a 36.10% mobile application market share in India, and 26% of the UPI payments made have been through Google Pay. Google Pay adoption for in-store payments in India was higher in 2023 than it was in early 2019, signalling a growing use among consumers. The numbers shown here refer to the share of respondents who indicated they used Google Pay in the last 12 months, either for POS transactions with a mobile device in stores and restaurants or for online shopping. Eight out of 10 respondents from India indicated they had used Google Pay in a POS setting between April 2022 and March 2023, with an additional seven out of 10 saying they used Google Pay during this same time for online payments.
Pertaining to the Indian spectrum, the following aspects should be kept into consideration:
- PhonePe, Google Pay and Paytm accounted for nearly 96% of all UPI transactions by value in March
- PhonePe remained the top UPI app, processing 407.63 Cr transactions worth INR 7.07 Lakh Cr
- While Google Pay and Paytm retained second and third positions, respectively, Amazon Pay pushed CRED to the fifth spot in terms of the number of transactions
- Walmart-owned PhonePe, Google Pay and Paytm continued their dominance in India’s UPI payments space, together processing 94% of payments in March 2023.
- According to data from the National Payments Corporation of India (NPCI), the top three apps accounted for nearly 96% of all UPI transactions by value. This translates to about 841.91 Cr transactions worth INR 13.44 Lakh Cr between the three apps.
Conclusion
The big tech giant Google.org has been fundamental in creating and provisioning best-in-class services which are easily accessible to all the netizens. Satchel loans are the new services introduced by the platform and the widespread access of Gpay will go a long way in providing financial services and ease to the deprived and needy lot of the Indian population. This transition can also be seen by other payment portals like Paypal and Paytm, which clearly shows India's massive potential in leading the world of online banking and UPI transactions. As per stats, 40% of global online banking transactions take place in India. These aspects, coupled with the cores of Digital India and Make in India, clearly show how India is the global destination for investment in the current era.
References
- https://www.livemint.com/companies/news/google-enters-retail-loan-business-in-india-11697697999246.html
- https://www.statista.com/statistics/1389649/google-pay-adoption-in-india/#:~:text=Eight%20out%20of%2010%20respondents,same%20time%20for%20online%20payments
- https://playtoday.co/blog/stats/google-pay-statistics/#:~:text=67%20million%20active%20users%20of%20Google%20Pay%20are%20in%20India.&text=Google%20Pay%20users%20in%20India,in%2Dstore%20and%20online%20purchases.
- https://inc42.com/buzz/phonepe-google-pay-paytm-process-94-of-upi-transactions-march-2023/
Introduction
In the age of advanced technology, Cyber threats continue to grow, and so are the cyber hubs. A new name has been added to the cyber hub, Purnia, a city in India, is now evolving as a new and alarming menace-biometric cloning and financial crimes. This emerging cyber threat involves replicating an individual’s biometric data, such as fingerprint or facial recognition, to gain unauthorised access to their bank accounts and carry out fraudulent activities. In this blog, we will have a look at the methods employed, the impact on individuals and institutions, and the necessary steps to mitigate the risk.
The Backdrop
Purnia, a bustling city in the state of Bihar, India, is known for its rich cultural heritage, However, underneath its bright appearance comes a hidden danger—a rising cyber threat with the potential to devastate its citizens’ financial security. Purnia has seen the growth of a dangerous trend in recent years, such as biometric cloning for financial crimes, after several FIRs were registered with Kasba and Amaur police stations. The Police came into action and started an investigation.
Modus Operandi unveiled
The modus Operandi of cyber criminals includes hacking into databases, intercepting data during transactions, or even physically obtaining fingerprints of facial images from objects or surfaces. Let’s understand how they gathered all this data and why Bihar was not targeted.
These criminals are way smart they operate in the three states. They targeted and have open access to obtain registry and agreement paperwork from official websites, albeit it is not available online in Bihar. As a result, the scam was conducted in other states rather than Bihar; further, the fraudsters were involved in downloading the fingerprints, biometrics, and Aadhaar numbers of buyers and sellers from the property registration documents of Andhra Pradesh, Haryana, and Telangana.
After Cloning fingerprints, the fraudster withdrew money after linking with Aadhaar Enabled Payment System (AEPS) from various bank accounts. The fraudsters stamped the fingerprint on rubber trace paper and utilised a polymer stamp machine and heating at a specific temperature with a chemical to make duplicate fingerprints used in unlawful financial transactions from several consumers’ bank accounts.
Investigation Insight
After the breakthrough, the police teams recovered a large number of smartphones, ATM cards, rubber stamps of fingerprints, Aadhar numbers, scanners, Stamp machines, laptops, and chemicals, and along with this, 17 people were arrested.
During the investigation, it was found that the cybercriminals employ Sophisticated money laundering techniques to obscure the illicit origins of the stolen funds. The fraudsters transfer money into various /multiple accounts or use cryptocurrency. Using these tactics makes it more challenging for authorities to trace back money and get it back.
Impact of biometric Cloning scam
The Biometric scam has far-reaching implications both for society, Individuals, and institutions. These kinds of scams cause financial losses and create emotional breakdowns, including anger, anxiety, and a sense of violation. This also broke the trust in a digital system.
It also seriously impacts institutions. Biometric cloning frauds may potentially cause severe reputational harm to financial institutions and organisations. When clients fall prey to such frauds, it erodes faith in the institution’s security procedures, potentially leading to customer loss and a tarnished reputation. Institutions may suffer legal and regulatory consequences, and they must invest money in investigating the incident, paying victims, and improving their security systems to prevent similar instances.
Raising Awareness
Empowering Purnia Residents to Protect Themselves from Biometric Fraud: Purnia must provide its inhabitants with knowledge and techniques to protect their personal information as it deals with the increasing issue of biometric fraud. Individuals may defend themselves from falling prey to these frauds by increasing awareness about biometric fraud and encouraging recommended practices. This blog will discuss the necessity of increasing awareness and present practical recommendations to help Purnia prevent biometric fraud. Here are some tips that one can follow;
- Securing personal Biometric data: It is crucial to safeguard personal biometric data. Individuals should be urged to secure their fingerprints, face scans, and other biometric information in the same way that they protect their passwords or PINs. It is critical to ensure that biometric data is safely maintained and shared with only trustworthy organisations with strong security procedures in place.
- Verifying Service providers: Residents should be vigilant while submitting biometric data to service providers, particularly those providing financial services. Before disclosing any sensitive information, it is important to undertake due diligence and establish the validity and reliability of the organisation. Checking for relevant certificates, reading reviews, and getting recommendations can assist people in making educated judgments and avoiding unscrupulous companies.
- Personal Cybersecurity: Individuals should implement robust cybersecurity practices to reduce the danger of biometric fraud. This includes using difficult and unique passwords, activating two-factor authentication, upgrading software and programs on a regular basis, and being wary of phishing efforts. Individuals should also refrain from providing personal information or biometric data via unprotected networks or through untrustworthy sources.
- Educating the Elderly and Vulnerable Groups: Special attention should be given to educating the elderly and other vulnerable groups who may be more prone to scams. Awareness campaigns may be modified to their individual requirements, emphasising the significance of digital identities, recognising possible risks, and seeking help from reliable sources when in doubt. Empowering these populations with knowledge can help keep them safe from biometric fraud.
Measures to Stay Ahead
As biometric fraud is a growing concern, staying a step ahead is essential. By following these simple steps, one can safeguard themselves.
- Multi-factor Authentication: MFA is one of the best methods for security. MFA creates multi-layer security or extra-layer security against unauthorised access. MFA incorporates a biometric scan and a password.
- Biometric Encryption: Biometric encryption securely stores and transmits biometric data. Rather than keeping raw biometric data, encryption methods transform it into mathematical templates that cannot be reverse-engineered. These templates are utilised for authentication, guaranteeing that the original biometric information is not compromised even if the encrypted data is.
- AI and Machine Learning (ML): AI and ML technologies are critical in detecting and combating biometric fraud. These systems can analyse massive volumes of data in real-time, discover trends, and detect abnormalities. Biometric systems may continually adapt and enhance accuracy by employing AI and ML algorithms, boosting their capacity to distinguish between legitimate users and fraudulent efforts.
Conclusion
The Biometric fraud call needs immediate attention to protect the bankers from the potential consequences. By creating awareness, we can save ourselves; additionally, by working together, we can create a safer digital environment. The use of biometric verification was inculcated to increase factor authentication for a banker. However, we see that the bad actors have already started to bypass the tech and even wreak havoc upon the netizens by draining their accounts of their hard-earned money. The banks and the cyber cells nationwide need to work together in synergy to increase awareness and safety mechanisms to prevent such cyber crimes and create effective and efficient redressal mechanisms for the citizens.
Reference
Introduction
India's Computer Emergency Response Team (CERT-In) has unfurled its banner of digital hygiene, heralding the initiative 'Cyber Swachhta Pakhwada,' a clarion call to the nation's citizens to fortify their devices against the insidious botnet scourge. The government's Cyber Swachhta Kendra (CSK)—a Botnet Cleaning and Malware Analysis Centre—stands as a bulwark in this ongoing struggle. It is a digital fortress, conceived under the aegis of the National Cyber Security Policy, with a singular vision: to engender a secure cyber ecosystem within India's borders. The CSK's mandate is clear and compelling—to detect botnet infections within the subcontinent and to notify, enable cleaning, and secure systems of end users to stymie further infections.
What are Bots?
Bots are automated rogue software programs crafted with malevolent intent, lurking in the shadows of the internet. They are the harbingers of harm, capable of data theft, disseminating malware, and orchestrating cyberattacks, among other digital depredations.
A botnet infection is like a parasitic infestation within the electronic sinews of our devices—smartphones, computers, tablets—transforming them into unwitting soldiers in a hacker's malevolent legion. Once ensnared within the botnet's web, these devices become conduits for a plethora of malicious activities: the dissemination of spam, the obstruction of communications, and the pilfering of sensitive information such as banking details and personal credentials.
How, then, does one's device fall prey to such a fate? The vectors are manifold: an infected email attachment opened in a moment of incaution, a malicious link clicked in haste, a file downloaded from the murky depths of an untrusted source, or the use of an unsecured public Wi-Fi network. Each action can be the key that unlocks the door to digital perdition.
In an era where malware attacks and scams proliferate like a plague, the security of our personal devices has ascended to a paramount concern. To address this exigency and to aid individuals in the fortification of their smartphones, the Department of Telecommunications(DoT) has unfurled a suite of free bot removal tools. The government's outreach extends into the ether, dispatching SMS notifications to the populace and disseminating awareness of these digital prophylactics.
Stay Cyber Safe
To protect your device from botnet infections and malware, the Government of India, through CERT-In, recommends downloading the 'Free Bot Removal Tool' at csk.gov.in.' This SMS is not merely a reminder but a beacon guiding users to a safe harbor in the tumultuous seas of cyberspace.
Cyber Swachhta Kendra
The Cyber Swachhta Kendra portal emerges as an oasis in the desert of digital threats, offering free malware detection tools to the vigilant netizen. This portal, also known as the Botnet Cleaning and Malware Analysis Centre, operates in concert with Internet Service Providers (ISPs) and antivirus companies, under the stewardship ofCERT-In. It is a repository of knowledge and tools, a digital armoury where users can arm themselves against the specters of botnet infection.
To extricate your device from the clutches of a botnet or to purge the bots and malware that may lurk within, one must embark on a journey to the CSK website. There, under the 'Security Tools' tab, lies the arsenal of antivirus companies, each offering their own bot removal tool. For Windows users, the choice includes stalwarts such as eScan Antivirus, K7 Security, and Quick Heal. Android users, meanwhile, can venture to the Google Play Store and seek out the 'eScan CERT-IN Bot Removal ' tool or 'M-Kavach2,' a digital shield forged by C-DAC Hyderabad.
Once the chosen app is ensconced within your device, it will commence its silent vigil, scanning the digital sinews for any trace of malware, excising any infections with surgical precision. But the CSK portal's offerings extend beyond mere bot removal tools; it also proffers other security applications such as 'USB Pratirodh' and 'AppSamvid.' These tools are not mere utilities but sentinels standing guard over the sanctity of our digital lives.
USB Pratirodh
'USB Pratirodh' is a desktop guardian, regulating the ingress and egress of removable storage media. It demands authentication with each new connection, scanning for malware, encrypting data, and allowing changes to read/write permissions. 'AppSamvid,' on the other hand, is a gatekeeper for Windows users, permitting only trusted executables and Java files to run, safeguarding the system from the myriad threats that lurk in the digital shadows.
Conclusion
In this odyssey through the digital safety frontier, the Cyber Swachhta Kendra stands as a testament to the power of collective vigilance. It is a reminder that in the vast, interconnected web of the internet, the security of one is the security of all. As we navigate the dark corners of the internet, let us equip ourselves with knowledge and tools, and may our devices remain steadfast sentinels in the ceaseless battle against the unseen adversaries of the digital age.
References
- https://timesofindia.indiatimes.com/gadgets-news/five-government-provided-botnet-and-malware-cleaning-tools/articleshow/107951686.cms
- https://indianexpress.com/article/technology/tech-news-technology/cyber-swachhta-kendra-free-botnet-detection-removal-tools-digital-india-8650425/