AI-based Deepfake WhatsApp Video Call Scam
Introduction
AI has transformed the way we look at advanced technologies. As the use of AI is evolving, it also raises a concern about AI-based deepfake scams. Where scammers use AI technologies to create deep fake videos, images and audio to deceive people and commit AI-based crimes. Recently a Kerala man fall victim to such a scam. He received a WhatsApp video call, the scammer impersonated the face of the victim’s known friend using AI-based deep fake technology. There is a need for awareness and vigilance to safeguard ourselves from such incidents.
Unveiling the Kerala deep fake video call Scam
The man in Kerala received a WhatsApp video call from a person claiming to be his former colleague in Andhra Pradesh. In actuality, he was the scammer. He asked for help of 40,000 rupees from the Kerala man via google pay. Scammer to gain the trust even mentioned some common friends with the victim. The scammer said that he is at the Dubai airport and urgently need the money for the medical emergency of his sister.
As AI is capable of analysing and processing data such as facial images, videos, and audio creating a realistic deep fake of the same which closely resembles as real one. In the Kerala Deepfake video call scam the scammer made a video call that featured a convincingly similar facial appearance and voice as same to the victim’s colleague which the scammer was impersonating. The Kerala man believing that he was genuinely communicating with his colleague, transferred the money without hesitation. The Kerala man then called his former colleague on the number he had saved earlier in his contact list, and his former colleague said that he has not called him. Kerala man realised that he had been cheated by a scammer, who has used AI-based deep-fake technology to impersonate his former colleague.
Recognising Deepfake Red Flags
Deepfake-based scams are on the rise, as they pose challenges that really make it difficult to distinguish between genuine and fabricated audio, videos and images. Deepfake technology is capable of creating entirely fictional photos and videos from scratch. In fact, audio can be deepfaked too, to create “voice clones” of anyone.
However, there are some red flags which can indicate the authenticity of the content:
- Video quality- Deepfake videos often have compromised or poor video quality, and unusual blur resolution, which might pose a question to its genuineness.
- Looping videos: Deepfake videos often loop or unusually freeze or where the footage repeats itself, indicating that the video content might be fabricated.
- Verify Separately: Whenever you receive requests for such as financial help, verify the situation by directly contacting the person through a separate channel such as a phone call on his primary contact number.
- Be vigilant: Scammers often possess a sense of urgency leading to giving no time to the victim to think upon it and deceiving them by making a quick decision. So be vigilant and cautious when receiving and entertaining such a sudden emergency which demands financial support from you on an urgent basis.
- Report suspicious activity: If you encounter such activities on your social media accounts or through such calls report it to the platform or to the relevant authority.
Conclusion
The advanced nature of AI deepfake technology has introduced challenges in combatting such AI-based cyber crimes. The Kerala man’s case of falling victim to an AI-based deepfake video call and losing Rs 40,000 serves as an alarming need to remain extra vigilant and cautious in the digital age. So in the reported incident where Kerala man received a call from a person appearing as his former colleague but in actuality, he was a scammer and tricking the victim by using AI-based deepfake technology. By being aware of such types of rising scams and following precautionary measures we can protect ourselves from falling victim to such AI-based cyber crimes. And stay protected from such malicious scammers who exploit these technologies for their financial gain. Stay cautious and safe in the ever-evolving digital landscape.
Related Blogs
Introduction
The increasing online interaction and popularity of social media platforms for netizens have made a breeding ground for misinformation generation and spread. Misinformation propagation has become easier and faster on online social media platforms, unlike traditional news media sources like newspapers or TV. The big data analytics and Artificial Intelligence (AI) systems have made it possible to gather, combine, analyse and indefinitely store massive volumes of data. The constant surveillance of digital platforms can help detect and promptly respond to false and misinformation content.
During the recent Israel-Hamas conflict, there was a lot of misinformation spread on big platforms like X (formerly Twitter) and Telegram. Images and videos were falsely shared attributing to the ongoing conflict, and had spread widespread confusion and tension. While advanced technologies such as AI and big data analytics can help flag harmful content quickly, they must be carefully balanced against privacy concerns to ensure that surveillance practices do not infringe upon individual privacy rights. Ultimately, the challenge lies in creating a system that upholds both public security and personal privacy, fostering trust without compromising on either front.
The Need for Real-Time Misinformation Surveillance
According to a recent survey from the Pew Research Center, 54% of U.S. adults at least sometimes get news on social media. The top spots are taken by Facebook and YouTube respectively with Instagram trailing in as third and TikTok and X as fourth and fifth. Social media platforms provide users with instant connectivity allowing them to share information quickly with other users without requiring the permission of a gatekeeper such as an editor as in the case of traditional media channels.
Keeping in mind the data dumps that generated misinformation due to the elections that took place in 2024 (more than 100 countries), the public health crisis of COVID-19, the conflicts in the West Bank and Gaza Strip and the sheer volume of information, both true and false, has been immense. Identifying accurate information amid real-time misinformation is challenging. The dilemma emerges as the traditional content moderation techniques may not be sufficient in curbing it. Traditional content moderation alone may be insufficient, hence the call for a dedicated, real-time misinformation surveillance system backed by AI and with certain human sight and also balancing the privacy of user's data, can be proven to be a good mechanism to counter misinformation on much larger platforms. The concerns regarding data privacy need to be prioritized before deploying such technologies on platforms with larger user bases.
Ethical Concerns Surrounding Surveillance in Misinformation Control
Real-time misinformation surveillance could pose significant ethical risks and privacy risks. Monitoring communication patterns and metadata, or even inspecting private messages, can infringe upon user privacy and restrict their freedom of expression. Furthermore, defining misinformation remains a challenge; overly restrictive surveillance can unintentionally stifle legitimate dissent and alternate perspectives. Beyond these concerns, real-time surveillance mechanisms could be exploited for political, economic, or social objectives unrelated to misinformation control. Establishing clear ethical standards and limitations is essential to ensure that surveillance supports public safety without compromising individual rights.
In light of these ethical challenges, developing a responsible framework for real-time surveillance is essential.
Balancing Ethics and Efficacy in Real-Time Surveillance: Key Policy Implications
Despite these ethical challenges, a reliable misinformation surveillance system is essential. Key considerations for creating ethical, real-time surveillance may include:
- Misinformation-detection algorithms should be designed with transparency and accountability in mind. Third-party audits and explainable AI can help ensure fairness, avoid biases, and foster trust in monitoring systems.
- Establishing clear, consistent definitions of misinformation is crucial for fair enforcement. These guidelines should carefully differentiate harmful misinformation from protected free speech to respect users’ rights.
- Only collecting necessary data and adopting a consent-based approach which protects user privacy and enhances transparency and trust. It further protects them from stifling dissent and profiling for targeted ads.
- An independent oversight body that can monitor surveillance activities while ensuring accountability and preventing misuse or overreach can be created. These measures, such as the ability to appeal to wrongful content flagging, can increase user confidence in the system.
Conclusion: Striking a Balance
Real-time misinformation surveillance has shown its usefulness in counteracting the rapid spread of false information online. But, it brings complex ethical challenges that cannot be overlooked such as balancing the need for public safety with the preservation of privacy and free expression is essential to maintaining a democratic digital landscape. The references from the EU’s Digital Services Act and Singapore’s POFMA underscore that, while regulation can enhance accountability and transparency, it also risks overreach if not carefully structured. Moving forward, a framework for misinformation monitoring must prioritise transparency, accountability, and user rights, ensuring that algorithms are fair, oversight is independent, and user data is protected. By embedding these safeguards, we can create a system that addresses the threat of misinformation and upholds the foundational values of an open, responsible, and ethical online ecosystem. Balancing ethics and privacy and policy-driven AI Solutions for Real-Time Misinformation Monitoring are the need of the hour.
References
- https://www.pewresearch.org/journalism/fact-sheet/social-media-and-news-fact-sheet/
- https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=OJ:C:2018:233:FULL
Technology has revolutionized our lives, offering countless benefits and conveniences that make our daily lives more accessible and connected. However, with these benefits come potential challenges and risks that can impact our digital experiences. In this article, we have gathered expert advice on the impact of technology use in our daily lives, including the importance of warranties and tech protection in safeguarding our technology investments. Our experts offer invaluable insights and guidance on using technology safely and effectively while protecting us from unexpected costs or problems. Whether you’re a casual user or a technology enthusiast, our experts’ insights will help you navigate the world of technology with confidence and peace of mind.
How to protect kids from online abuse in the modern era of technology?
“As parents, it’s important to acknowledge that online child abuse is a widespread problem that we need to address. But does this mean we should ban technology from our children’s lives? Absolutely not! Technology is an integral part of our children’s lives, providing numerous benefits. Instead, we should think of practical ways to minimize the risks of online abuse. Many parents today depend on parental control apps like Mobicip to safeguard their children’s online activities and build healthy digital habits. These apps allow parents to supervise their child’s online behavior, restrict screen time, prevent access to certain websites and applications, filter inappropriate content, and get instant notifications about dangerous interactions or inappropriate content. Parents feel reassured and free of worry, knowing that their children’s online surroundings are secure and protected. In addition to using a parental control app, we must also focus on building a strong connection with our kids. By initiating conversations about their digital lives, we can understand their digital world, educate them about the potential risks and dangers of the internet, and teach them how to stay safe. By being proactive and engaged in our children’s digital lives, we can protect them from online abuse while still allowing them to benefit from technology.”
How to increase engagement in online classes via technology?
“Online classes have gained immense popularity in recent years due to their many advantages. However, online educators face several challenges that can impede the effectiveness of their classes, one of which is the lack of engagement from students. To address this challenge, it is crucial to adopt certain strategies that can increase student engagement and create a more meaningful learning environment.
One effective strategy is to limit the number of chokepoints that students may face while enrolling in a class. This can be achieved by using booking and scheduling technology that provides students with a hassle-free experience. The system sends regular reminders and notifications to learners about upcoming classes and assignments, helping them stay organized and committed to their learning.
Technology plays a vital role in improving communication between students and teachers and in increasing student engagement and participation during a session. Utilizing technology such as polling, chat boxes, and breakout rooms enables learners to actively participate in the class and share their perspectives, leading to more effective learning.
Personalization is also essential in creating a meaningful learning environment. A scheduling system can help create customized learning paths for each student, where they can progress at their own pace and focus on topics that interest them. This ensures that each student receives individual attention and is able to learn in a way that suits their learning style.
Moreover, gamification techniques can be used to make the learning process more fun and engaging. This includes using badges, points, and leaderboards to motivate learners to achieve their goals while competing with each other.”
Dr. Sukanya Kakoty, Omnify
How to choose the best due diligence software for your business?
“With a variety of solutions on the market, finding the best due diligence software for your business can be a tedious task. In addition to the software’s capabilities meeting your needs, there are other factors to consider when picking the right solution for your business. As due diligence involves the sharing of sensitive information, security is a key factor to consider. When browsing solutions, it is important to consider if their security features are up to industry standards. User-friendliness is another factor to consider when adopting a new due diligence software. Introducing a new tool should increase team efficiency, not disrupt your existing workflow. When searching for the perfect due diligence solution, pick one that meets the above criteria and more. DealRoom is a lifecycle deal management solution, providing pipeline, diligence, integration, and document management all under one platform. DealRoom’s user-friendly and intuitive features allow for customizable workflows to fit the specific needs of each user. DealRoom also offers industry-leading security features, including data encryption, granular permissions, and detailed audit logs, guaranteeing that your information is always protected. When choosing the best due diligence software for your business, consider a user-friendly, flexible, and secure solution.”
Why are backups important, and what is the safest way of doing them?
“Backups are important for several reasons. They help to protect against data loss, which can be caused by a variety of reasons, such as hardware failure, software corruption, natural disasters, or cyber-attacks. Backups also help to ensure that important data is available when needed, such as in the case of an emergency or system failure. Additionally, backups provide a way to recover deleted or corrupted files. This is also important because the loss of data can result in consequences such as financial loss, damage to reputation, and even legal issues. If not these, then loss of data may also lead to emotional effects in certain cases. A backup, however, can restore data quickly and avoid any significant disruption, emotional or otherwise. The safest way of doing backups is by following the 3-2-1 backup rule. This rule states that you should have at least three copies of your data, stored on at least two different storage media, with one copy stored offsite. This provides redundancy in case of a failure of one storage medium or location.
There are several methods of backing up data, including:
- External hard drives or USB drives: These are inexpensive and portable, making them a popular choice for personal backups. However, they can be lost or damaged, so it is important to keep them in a safe location and make regular backups.
- Cloud backups: These store data on remote servers, which can be accessed from anywhere with an internet connection. This provides an offsite backup solution, but it is important to choose a reputable provider and to ensure that the data is encrypted and secure.
- Network-attached storage (NAS): These are devices that connect to a network and provide centralized storage for multiple devices. They can be configured to automatically back up data from multiple devices on the network.
- Tape backups: These are less common but are still used by some businesses for the long-term storage of large amounts of data.
Regardless of the backup method chosen, it is important to regularly test backups regularly to ensure that they can be successfully restored in case of an emergency.”
What are the best trending electric toys for kids in 2023?
“Augmented Reality (AR) Toys: These toys blend the physical and digital world, providing an immersive experience. Popular examples include AR-enabled building sets and interactive storybooks that come to life through an app.
Educational Robotics: Robotics toys like the LEGO Mindstorms Robot Inventor and Sphero’s programmable robots have gained popularity for teaching coding, engineering, and problem-solving skills through hands-on play.”
Aside from security, what are some of the features of a VPN?
“Accessing geo-restricted content: One of the main benefits of using a VPN is its ability to bypass geographical restrictions in the world of flight prices, content, gaming, and more. Many websites and online services are only available in certain countries or regions. With a VPN, you can change your virtual location and access content that is otherwise blocked or unavailable in your country. Imagine you’re playing a game with friends; by using a VPN, you can improve your gaming experience by connecting to a server closer to the game’s host location and bypassing regional restrictions to access features unavailable in your region.
Increased privacy and anonymity: While security and privacy go hand in hand, VPNs offer more than just encryption. They also provide a level of anonymity by masking your IP address and making it difficult for websites and online services to track your online activity. This can be particularly useful for users who are concerned about their online privacy or who want to avoid targeted ads.
Faster internet speeds: Believe it or not, using a VPN can actually improve your internet speed in certain situations. If your internet service provider (ISP) is throttling your internet speed, a VPN can help you bypass this by encrypting your traffic and hiding it from your ISP. Additionally, some VPN providers offer dedicated servers that are optimized for faster speeds, reducing buffering and improving download and upload speeds.”
How does creating a website can help a home business?
“As a digital marketing consultant, I once worked with a client who had a home-based bakery business. She struggled to reach new customers beyond her local community and wanted to expand her reach and grow her business. After assessing her needs, I recommended that she create a website for her business. With the website, she could showcase her unique baked goods, provide a platform for online ordering, and expand her reach to customers beyond her local community. The website was designed to be visually appealing and user-friendly while effectively showcasing the brand and products in an attractive way. Additionally, the website was optimized for search engines and integrated with social media platforms to increase visibility and drive traffic to the site. Within a few months of launching the website, she saw an increase in orders. Customers could easily place orders through the website and leave reviews, which provided social proof and helped build trust with potential customers. Also used data analytics to track customer behavior and make data-driven decisions to improve the website and marketing strategy. The website became a valuable asset for her business, helping her to expand her reach, increase sales, and gather valuable customer data. Overall, creating a website helped her home-based business to grow and thrive in a competitive marketplace.”
Lito James, MassivePeak.com
How can technology be utilized to enhance productivity for remote teams working from home?
“Our team facilitates strategic planning sessions and we’re frequently working with teams that are working remotely. Here are a few of our best tips for productivity:
- Clear strategy: As teams have fewer touch points, it’s critical they are aligned and bought into the direction of the organization.
- Clear big rocks for the week. Make sure you’re not just busy but doing things that will move the needle on your strategic goals
- Clear accountability: Basecamp or other project management tools to help make sure nothing falls through the cracks
- Clear communication: Schedule the right meetings, so you are connecting at the right times to deliver important work and align on important topics.
- Clear agendas: When you do meet, make sure you’re coming together, staying focused, and getting the most important information across
Creating the right strategy and the right structure to keep it moving forward will help your team drive your most important outcomes, regardless of if you’re working in an office or remotely.
Anthony Taylor, SME Strategy Consulting
How to monitor your kids’ activities online?
“As a father of two kids and the founder of TheSweetBits.com, a website dedicated to providing guides on software and apps, I have extensive experience in monitoring my children’s online activities. Over the years, I have tested and reviewed numerous parental control apps and software to ensure my children’s online safety. When it comes to monitoring your kids’ activity online, it’s crucial to find a balance between keeping them safe and respecting their privacy. One of the most effective ways to achieve this balance is by using parental control software that allows you to set limits on their device usage, restrict access to inappropriate content, and monitor their online activity. However, it’s important to note that parental control software is not a substitute for good communication with your kids. You should have regular conversations with them about online safety and the potential dangers of the internet. By establishing trust and open communication, you can work together to create a safe and responsible online environment for your family. As I always say, ‘Parental control software is just one tool in the toolbox of responsible parenting’.”
How to plan the best online date with the help of technology?
“To plan a date online with the help of technology, we recommend using a reservation app like OpenTable to make dinner reservations. Not only will this let her know you thought ahead with the smaller details, but it will also ensure a smooth date by eliminating a long waiting time for a table to open up.”
What are the benefits of teaching kids to code and how to make it fun?
“The ability to code has become increasingly important in the modern world due to the rapid advancement of technology and its integration into nearly every aspect of our lives. This is something that will only continue as our children grow up and enter the world at large as the demand for workers with coding skills continues to grow rapidly. Teaching kids to code offers numerous benefits beyond just developing technical skills and getting them future-ready. It promotes problem-solving abilities, critical thinking, and logical reasoning, all of which are essential in today’s digital age. Additionally, coding can increase creativity and encourage children to think outside the box. However, it’s important to make coding fun and engaging for kids rather than a dull and tedious task. One way to make it exciting is to introduce gamification elements, such as incorporating fun characters or adding game-like challenges, and there are loads of great apps to get them started with. We love CodeSpark Academy, Lego Boost, and Tynker. Another approach is to encourage group work or peer learning, where children can work together to solve problems and learn from each other. Ultimately, making coding fun and enjoyable can ignite children’s interest in technology and set them on a path to explore new and exciting opportunities in the future.”
Are dating apps useful in the modern dating era and how to find the correct one?
“Dating apps have become a popular tool for modern daters to find potential partners. However, they also come with their own set of problems. One of the biggest issues with current dating apps is that they focus too much on superficial factors such as sexual attraction, rather than deeper compatibility and true attraction. This can lead to frustration and disappointment for users who are seeking more meaningful connections. Fortunately, AI technology is starting to offer solutions to these problems. By using machine learning algorithms and data analysis, apps like Iris Dating are able to help users find potential matches based on more than just superficial qualities. Iris uses a process called “iris training” to learn each user’s unique preferences and suggest compatible matches accordingly. This approach allows users to connect with people to whom they are really attracted, leading to more meaningful and lasting relationships. When it comes to finding the right dating app, it’s important to do your research and choose one that aligns with your values and preferences. Look for apps that prioritize true attraction and use AI technology to help you find meaningful matches. Don’t be afraid to try out multiple apps until you find one that feels right for you. Overall, while dating apps have their flaws, AI-powered apps like Iris offer hope for a more personalized and meaningful dating experience. By leveraging the power of technology, we can make the search for love a little bit easier and a lot more enjoyable.”
What are some IT risk management tips for home businesses?
“As more and more people turn to home-based businesses, IT security for these operations is becoming an increasingly important concern. From data breaches to cyberattacks, the risks you face as a home business owner are the same as those faced by larger enterprises. So, what are some IT risk management tips for home businesses? First, consider using a virtual private network or VPN to enhance the security of your online communications. Additionally, enable two-factor authentication for all of your accounts, including any cloud services you use. Practice good password hygiene, regularly updating passwords and avoiding easily guessable or common passwords. Finally, consider investing in cybersecurity insurance to protect your business in the event of a cyberattack or data breach. By taking these steps to mitigate IT risks, you can help ensure your home business stays secure and successful. Below are some additional suggestions to help you stay vigilant and set up your home business for longevity.
-Keep Your Software Up to Date: One of the best ways to reduce your risk of being hacked is to keep your software up to date. This includes both your operating system and any applications you have installed.
-Use a Firewall: A firewall is a piece of software that helps to block incoming connections from untrusted sources. By blocking these connections, you can help to prevent hackers from gaining access to your system.
-Use Anti-Virus Software: In addition to using a firewall, you should also use anti-virus software. Anti-virus software helps to protect your system from viruses and other malware. These programs work by scanning your system for known threats and then quarantining or deleting any files that are found to be infected.
-Back Up Your Data Regularly: Finally, it is important to back up your data regularly. This way, if your system is ever compromised, you will not lose any important files or data.
-Encrypt Your Data: If you are storing sensitive data on your computer, it is important to encrypt it to protect it from being accessed by unauthorized individuals. Encryption is a process of transforming data into a format that cannot be read without a decryption key. There are many different encryption algorithms that you can use, so make sure to choose one that is appropriate for the type of data you are encrypting.”
What are the benefits of giving your child a smartphone?
“If you’re teetering back and forth on getting your child a smartphone, consider these benefits as you make your decision:
• Connection. Smartphones keep kids in contact with friends and family—for fun and function! From school to extracurricular activities, kids can easily let their parents and caregivers know about late pickups, ride requests, and other changes of plans.
• Safety. If your child or someone they’re with gets hurt, their smartphone could save a life! And with built-in GPS, their location is always accessible. Plus, parental controls and other smartphone safeguards offer even more protection.
• Convenience. Life is a little easier when your child has a smartphone, plain and simple! You can call each other, send texts, and always know where they are.
• Acceptance. These days, it’s uncommon for kids to not have smartphones. With a smartphone, your child feels belonging and inclusion among their peers.
• Development. Having something as valuable as a smartphone teaches children responsibility and accountability. And with a smartphone of their own, your child will learn how to use technology in an appropriate, safe, and disciplined way.
• Education. Smartphones are incredible teaching tools! Educational apps, videos, and games can keep kids sharp. Plus, smartphones can introduce them to new hobbies and interests!”
How is technology promoting health and wellness?
“Technology has revolutionized the healthcare industry and is playing an increasingly important role in promoting health and wellness. Here are some ways in which technology has helped:
Wearable technology: Wearable devices, such as fitness trackers and smartwatches, are becoming increasingly popular. These devices can track a person’s physical activity, sleep patterns, heart rate, and more. They provide valuable insights into a person’s health and wellness and can help motivate them to make positive lifestyle changes.
Telehealth: Telemedicine allows patients to receive medical care remotely through video conferencing, phone calls, or other digital means. It has also allowed fitness professionals to work with more people who aren’t in a local market via video conferencing, webinars, etc.
Mobile Apps: There are a plethora of mobile apps available that promote health and wellness. These apps can help users track their diet and exercise, manage chronic conditions, and access medical information.
Virtual Reality: Virtual reality (VR) is being used in healthcare to treat conditions such as anxiety, phobias, and PTSD. VR can also be used for physical therapy and rehabilitation.
Overall, technology is playing an increasingly important role in promoting health and wellness, and it is likely that we will see even more innovative uses of technology in the healthcare industry in the future.”
About Customs Scam:
The Customs Scam is a type of fraud where the scammers pretend to be from the renowned courier office company (DTDC, etc.), or customs department or other government entities. They try to deceive the targets to transfer the money to resolve the fake customs related concerns. The Research Wing at CyberPeace along with the Research Wing of Autobot Infosec Private Ltd. delved into this case through Open Source Intelligence methods and undercover interactions with the scammers and concluded with some credible information.
Case Study:
The victim receives a phone call posing as a renowned courier office (DTDC, etc.) employee (in some case custom’s officer) that a parcel in the name of the victim has been taken into custody because of inappropriate content. The scammer provides the victim an employee ID, FIR number to prove the authenticity of the case and also they show empathy towards the victim. The scammer pretends to help the victim to connect with a police officer for further action. This so-called police officer shows transparency in his work. He asks him to join a skype video call and he even provides time to install the skype app. He instructs the victim to connect with the skype id provided by the fake police officer where the scammer created a fake police station environment. He also claims that he contacted the headquarters and the victim’s phone number is associated with many illegal activities to create panic to the victim. Then the scammers also ask the victim to give their personal details such as home address, office address, aadhar card number, PAN card number and screenshot of their bank accounts along with their available account balance for the sake of so-called investigation. Sometimes scammers also demand a high amount of money to resolve the issue and create fake urgency to trap the victim in making the payment. He sternly warns the victim not to contact any other police officials or professionals, making it clear that doing so would only lead to more trouble.
Analysis & Findings:
After receiving these kinds of complaints from multiple sources, the analysis was done on the collection of phone numbers from where the calls originated. These phone numbers were analysed for alias name, location, Telecom operator, etc. Further, we have verified the number to check whether the number is linked with any social media account on reputed platforms like Google, Facebook, Whatsapp, Twitter, Instagram, Linkedin, and other classified platforms such as Locanto.
- Phone Number Analysis: Each phone number looks authentic, cleverly concealing the fraud. Sometimes scammers use virtual/temporary phone numbers for these kinds of scams. In this case the victim was from Delhi, so the scammer posed themselves from Delhi Police station, while the phone numbers belong to a different place.
- Undercover Interactions: The interactions with the suspects reveals their chilling way of modus operandi. These scammers are masters of psychological manipulation. They threaten the victims and act as if they are genuine LEA officers.
- Exploitation Tactics: They target unsuspecting individuals and create fear and fake urgency among the targets to extract sensitive information such as Aadhaar, PAN card and bank account details.
- Fraud Execution: The scammers demand for the payment to resolve this issue and they make use of the stolen personally identifiable information. Once the victims transfer the money, the fraudsters cut off all the communication.
- Outcome for Victims: The scammers act so genuine and they frame the incidents so realistic, victims don't realise that they are trapped in this scam. They suffer severe financial loss and psychological trauma.
Recommendations:
- Verify Identities: It is important to verify the identity of any individual, especially if they demand personal information or payment. Contact the official agency directly using verified contact details to confirm the authenticity of the communication.
- Education on Personal Information: Provide education to people to protect their personal identity numbers like Aadhaar and PAN card number. Always emphasise the possible dangers connected to sharing such data in the course of phone conversations.
- Report Suspicious Activity: Prompt reporting of suspicious phone calls or messages to relevant authorities and consumer protection agencies helps in tracking down scammers and prevents people from falling. Report to https://cybercrime.gov.in or reach out to helpline@cyberpeace.net for further assistance.
- Enhanced Cybersecurity Measures: Implement robust cybersecurity measures to detect and mitigate phishing attempts and fraudulent activities. This includes monitoring and blocking suspicious phone numbers and IP addresses associated with scams.
Conclusion:
In the Customs Scam fraud, the scammers pretend to be a custom or any government official and sometimes threaten the targets to get the details such as Aadhaar, PAN card details, screenshot of their bank accounts along with their available balance in their account. The phone numbers used for these kinds of scams were analysed for any suspicious activity. It is found that all the phone numbers look authentic concealing the fraudentent activities. The interactions made with them reveals that they create fearness and urgency between the individuals. They act as if they are genuine officer’s and ask for money to resolve this issue. It is important to stay vigilant and not to share any personal or financial information. When facing these kinds of scams, report and spread awareness among individuals.
